Latest Reviews for Irving Hotels

SpringHill Suites Dallas DFW Airport East/Las Colinas Irving
4.3/591 Reviews
First, I will start out with the pluses. The staff mainly but also convenient location to area. The staff was very friendly and helpful. One of the best staffs I have encountered. Jenn B was especially gracious and a lovely young lady. That is about all I have on that. Now for the negatives. The property in some places is in disrepair. In fact, parts of the ceiling were coming down in the bar area and some fell into the chair right beside me the other night. There are other areas like that in the dining area; actually several of them. Some other things to be aware of: The cupboards in the room were almost bare. 2 paper plates and that was pretty much it. There is no stove in the room but a micro and a mini fridge which was not secure and fell out of the opening when trying to open the door. If you shove it up into the space to prevent that, your knuckles will be scraped up trying to open the door. Also, 2 very small trash cans in the room so any dining you had in there with the remnants there was not enough room for it all after 3 nights of stay. Worst of all would have to be the ”buffet breakfast”. By far the worst I have experienced especially in terms of the selection. See the attached photo especially noting the bananas. Really?? To me these are management/ownership issues as again, the staff was wonderful.

Frequently Asked Questions

  • How do I book a hotel on Trip.com?

    To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.

  • How do I get hotel deals on Trip.com?

    There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.

  • Where can I find hotel deals on Trip.com?

    Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.

  • How can I get lower prices for hotels?

    Sometimes booking hotels midweek is cheaper, but it also depends on the season.

  • How many hotels are listed on Trip.com?

    You can find over 5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!

  • Can I cancel or change my hotel bookings on Trip.com?

    It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.

  • How do I contact Trip.com customer support?

    You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.