Element Dallas Las Colinas

I came in later on a Monday night after delayed flights and weariness only to be greeted by the most genuine front desk experience I’ve ever had. I spend about 75 nights a year in hotels spanning multiple brands. The service rendered by the front desk clerk named Arnethia was best I’ve had. Professional yet personable is something that should be recognized. Well done Arnethia, you are a gem.

Wonderful breakfast, superior to many other chain hotels. Good coffee which is abnormal. Friendly staff, good and clean gym, I’d totally stay here again

I’ve stayed her multiple times and love everything!

Staff and the room was excellent.

This is our 3rd time at this hotel in the last 2 years. We love the location. However, we've noted, unfortunately, that the facility is starting to show wear and tear. It was a BUSY weekend, and only one of the two elevators was working, which meant, on average, your wait time for the elevator could be 10-15 minutes. The line was fairly long for waiting, and with you being on a higher floor with luggage to carry, it wouldn't have been easy to get around to take the stairs. Our shower leaked regardless of how we fixed the sliding doors, which meant we had towels everywhere to make sure we didn't slip and injure ourselves. There was leftover hair in the shower from another guest. Breakfast is ALWAYS amazing, though. The kitchen crew is so sweet and patient. I witnessed SEVERAL guests being blatantly rude to the servers and staff, and the crew was so sweet and accommodating regardless. I hope they can fix these small cosmetic and housecleaning issues so this place stays around for a long time!

Fabulous experience Tiffany was amazing!!! I was greeted in an amazing way! What a comfortable stay. I’m always so impressed with the service at the element. Great staff! Breakfast was also amazing as well!!