Hyatt House Dallas Las Colinas
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1 night
1 room, 2 adults, 0 children
All properties in Irving
Hyatt House Dallas Las Colinas
5901 N MacArthur Blvd, Irving, Texas, 75039, United States
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Amenities
Outdoor swimming pool
Gym
Private parking
24-hour front desk
Luggage storage
Bar
Basketball court
Conference room
All amenities
Property Description
Centrally located in the heart of the Dallas-Fort Worth metropolitan area and just seven miles from Dallas/Fort Worth International Airport. Convenient to the Dallas Market Center and attractions such as ATT Stadium, Six Flags(R) Over Texas and the West End entertainment district. Pet Policy - 1-6 nights a 75 non-refundable fee. 7-30 nights a 75 non-refundable plus a 100. cleaning fee will be administered -inclusive of taxes. Max. 2 pets per room. Weight limit is 50 lbs or less for 1 pet or max. 75 lbs for 2 pets. Fees are in USD. Service animals are exempt from fees.
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7.1/10
Cleanliness7.1
Amenities7.1
Location7.1
Service6.9
All 99 reviews
Surroundings
Airport: Dallas Fort Worth International Airport
(13.2 km)
Airport: Dallas Love Field
(18.3 km)
Train: Trinity Railway Express - West Irving Station
(12.5 km)
Train: Grapevine
(13.8 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

8
Two-Bedroom Suite
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
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5
One-Bedroom Room With 1 Queen Bed-Accessible
1 Queen bed
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability

5
One-Bedroom Queen Suite with Bathtub - Disability Access
1 Queen bed and 1 Sofa bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Microwave
Check Availability

6
Two Bedroom King/King Suite
1 King bed and 1 Sofa bed
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability

7
One-Bedroom King Suite
1 King bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Check Availability

1
Accessible Two Bedroom Two Queens With Rollin Shower
Non-smoking
Air conditioning
TV
Vanity mirror in bathroom
Hot water (24 hours)
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Ada 2 Bdr 1 Kg 2 Fl
Non-smoking
Air conditioning
Hot water (24 hours)
Check Availability

4
Two Bedroom King/Queen Suite
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability

2
Two-Bedroom Room With 2 Queen Beds And Tub-Accessible
Non-smoking
Air conditioning
Refrigerator
TV
Microwave
Check Availability
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Guest Reviews
7.1/10
99 reviews

- Cleanliness7.1
- Amenities7.1
- Location7.1
- Service6.9
Average for similar properties in Irving

Guest User
September 13, 2023
Check-in was not the best. Asked if I could get early check-in and ending up after their normal check-in time if I recall correctly. They were not that informative on if they would be able to do check-in early. Also said they were booked when I tried to stay the next day, but their website had rooms available and on other websites and on theirs.

Guest User
July 31, 2025

This has been the WORST experience EVER... I've been a client of Hyatt for ages, and this is the first time I've encountered this many issues with a Hyatt Property. I had to cancel the rest of my stay because this hotel was driving me crazy... when I checked in on sunday the room was not clean, there was food on the fridge, food in the pantry, and the towels were not clean (they had hairs in it), then the light in the bathroom suddenly started flashing and then stopped working, I told the front desk and asked them to repair it and clean the room, they only repaired the light (which broke down again later in the night), and the worst thing is when I came back to my room at around 6 PM the door to my room was open, WIDE OPEN.

Guest User
July 30, 2025

When we arrived, the carpet was wet near the kitchen sink - an unpleasant experience wearing socks while preparing for bed. The glasses had lipstick on them and the general feel of the room was dirty. We could not get the room temperature to a comfortable level and wound up sweating throughout the night. We got up to workout and take advantage of the Peloton bike and found it wasn’t connected to the internet. The settings were locked preventing an easy fix and the front desk said they didn’t have the access code and it would take well over an hour to get a response. It’s ridiculous that the front desk can’t get the code and let people who own or ride Pelotons to fix minor issues like connectivity to the internet. Having decided we couldn’t stay there another night, we checked out the next morning after 1 night of our 2 night stay. I explained why and the clerk said, no problem, I’ll get you checked out for one night and apologized. Having not received an email I normally receive after a few hours, I called the front desk and they assured me I would be checked out and there wouldn’t be a problem. On the morning of what would have been after my 2nd night, I received a checkout notice and charges for TWO full nights. We had moved to the Hyatt place Arlington. Frustrated, I reached out to my Hyatt concierge and she tried to help but said the hotel wasn’t budging. Worst Hyatt experience I’ve had in over 40 years. She did bonus me 5k points which was nice, but we will never stay at that location as it doesn’t meet Hyatt standards.

Guest User
July 30, 2025

Bathrooms were dirty. Walls are thin. No elevator. Beds were very hard. Sofabed springs were sticking through. One of the worst stays we have had.

Guest User
July 27, 2025

There was an orange stain on the towel. Lots of hair, stains, and strange fiber on the bedsheets, especially the sofa chair one. Way too far from the front desk, the walk was unpleasant at best in the night, when I needed to get more blankets. It seems that all its budget went towards the fridge, and non towards the housekeeping. 1 star for its cleanliness. Also the staff was rude:(

Guest User
July 25, 2025

Nice hotel with great amenities. Breakfast was better than most. Gym was plenty adequate and the pool was very nice. Extra pillows and comfy bed were a huge plus. Very convenient location to the Texas card house. Actually able to walk there.

Guest User
June 19, 2025

This is an old apartment building. We enjoyed the space that was provided. The building could use some updating but overall was a pleasant experience. Front desk person was friendly and welcoming upon arrival.

Guest User
June 19, 2025

Breakfast was cursory at best. Lighting in the room was terrible. Motel vibe is bad. Property needs a refresh. You can do better.

Guest User
June 16, 2025

Please DON'T book this place, the whole facility is disgustingly dingy and dirty and moldy. It needs an overhaul and carpet replacement as well. Not a "Hyatt" standard!!
Services & Amenities
Most Popular Amenities
Outdoor swimming pool
Gym
Private parking
Additional charge
24-hour front desk
Luggage storage
Bar
Basketball court
Conference room
Additional charge
Business center
Multi-function room
Wi-Fi in public areas
Free

Gym

Bar

Conference room
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking, and Charge, US$10.00 (approx. PHP 581.75) Daily. Reservation not possible
Private parking
Additional charge
Front Desk Services
24-hour front desk
Safe at front desk
Luggage storage
Languages Spoken
English
Arabic
Spanish
Food & Drink
Bar
Convenience store/kiosk
Health & Wellness
Basketball court
Gym
Public Areas
BBQ
Picnic area
No smoking in public areas
ATM
Cleaning Services
Clothes dryer
Dry cleaning
Laundry service (on-site)
Business Services
Multi-function room
Conference room
Additional charge
Fax/copying service
Additional charge
Business center
Accessibility
Braille signs
Accessible rooms available
Pool ramp available
Stair-free main entrance
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
If you plan to arrive after 02:00 in the morning on the day following your check-in date, contact the property in advance
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeWestern
Age | Fee |
---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of US$100.00 (approx. PHP 5,817.47) is charged.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.
Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs, cats
Fee: US$150.00 (approx. PHP 8,726.21) per room per stay
Service Animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 21 years old
Paying at the Hotel
Property Description
- Opened: 1996
- Number of Rooms: 179
Centrally located in the heart of the Dallas-Fort Worth metropolitan area and just seven miles from Dallas/Fort Worth International Airport. Convenient to the Dallas Market Center and attractions such as ATT Stadium, Six Flags(R) Over Texas and the West End entertainment district. Pet Policy - 1-6 nights a 75 non-refundable fee. 7-30 nights a 75 non-refundable plus a 100. cleaning fee will be administered -inclusive of taxes. Max. 2 pets per room. Weight limit is 50 lbs or less for 1 pet or max. 75 lbs for 2 pets. Fees are in USD. Service animals are exempt from fees.
Frequently Asked Questions
What is the cancellation policy for Hyatt House Dallas Las Colinas?
The cancellation policy for Hyatt House Dallas Las Colinas varies depending on the type of room and booking conditions.What is the cancellation policy for Hyatt House Dallas Las Colinas?
What are the check-in and check-out times at Hyatt House Dallas Las Colinas?
Standard check-in time at Hyatt House Dallas Las Colinas is 15:00 and check-out time is 12:00.What are the check-in and check-out times at Hyatt House Dallas Las Colinas?
Does Hyatt House Dallas Las Colinas provide breakfast?
Yes, Breakfast is offered at Hyatt House Dallas Las Colinas. Breakfast option(s): Western. Does Hyatt House Dallas Las Colinas provide breakfast?
Can I bring my pet inside the Hyatt House Dallas Las Colinas?
Pets are allowed on request at Hyatt House Dallas Las Colinas. Charges may be applicable.Can I bring my pet inside the Hyatt House Dallas Las Colinas?
How far is the Hyatt House Dallas Las Colinas from the closest airport?
The closest airport is Dallas Fort Worth International Airport, and it is about 13 mins from hotel by car (13.2 km).How far is the Hyatt House Dallas Las Colinas from the closest airport?
Is airport shuttle service offered by Hyatt House Dallas Las Colinas ?
No, the Hyatt House Dallas Las Colinas doesn't offer airport transfer services.Is airport shuttle service offered by Hyatt House Dallas Las Colinas ?
About This Property
Nearest Airport | Dallas Fort Worth International Airport |
---|---|
Distance to Airport | 13.6KM |
Nearest Train Station | Trinity Railway Express - West Irving Station |
Distance to Train Station | 12.51KM |
Average Price From | PHP9119 |
Hotel Star Rating | 3 |