2, Jalan Ampang Baru 6a, Pusat Perdagangan Ampang Baru, Ipoh, Perak, 31350, MalaysiaView Hotel Details
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Golden Roof Hotel Ampang Ipoh Guest Reviews
3.9/5
Good
218 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.1
Amenities3.7
Service4.0
Cleanliness3.8
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All reviews(218)
Positive reviews(200)
Reviews with photos/video(65)
Awesome stay(22)
Great service(11)
Great value for money(7)
Strange smell in room(5)
Near shopping area(5)
Convenient for shopping(5)
Negative reviews(18)
Hjaree
Deluxe Suite
Stayed in Oct 2024
Family
3 review
3.5/5
Posted on Nov 17, 2024
This is my second time here. The bathroom tile quite dirty. And there is some smell going out from it. If you’re going to stay overnight its ok but if more than that you might wanna give it a thought.
Response from Property: Dear HJaree,Thank you for sharing your feedback. We sincerely apologize for not meeting your expectations during your stay. Please rest assured that we take your concerns seriously and will work to address them to improve our service.We hope to have the opportunity to welcome you again in the future and provide a better experience.Best regards, Golden Roof Hotel Ampang Ipoh Team
Sham75
Deluxe Suite
Stayed in Oct 2024
Family
3 review
5.0/5
Outstanding
Posted on Nov 20, 2024
The best location to visit Tambun on the next day. Easy to find food, 7 e & speedmart just next to the hotel. Very convenient
Response from Property: Dear Sham75,Thank you so much for your kind review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot to our team, and we look forward to welcoming you back on your next visit.Best regards, Golden Roof Ampang Ipoh Team
Anonymous User
Deluxe Suite
Stayed in Jul 2024
Family
25 review
3.7/5
Posted on Aug 28, 2024
Had stayed at this hotel a few times and overall is ok in my experience. However, a little surprise to see the bed sheet has a few dirty stains on it this time staying. Hope the hotel mgmt can take more seriously on the hygiene and cleanliness.
rasyidah hadzir
Family Suite
Stayed in Sep 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Oct 14, 2024
the room big and near to convenient store
Su Ean
Standard Twin Room
Stayed in Nov 2024
Family
4 review
3.5/5
Posted on Dec 13, 2024
This is my third time staying at this hotel. The location is very strategic but to my surprise this visit was not so pleasant.
My mum & myself checked in late night & when we flush the toilet bowl the water sound won’t stop until like 5 minutes. I called reception & the lady informed me that their maintenance are off work and the room they have only double bed.
Since it was really late I didn’t want to change any room so decided to stay back.
The shower was not good as the water temperature will suddenly turn cold and hot.
Response from Property: Dear Su Ean,Thank you for sharing your feedback. We sincerely apologize for not meeting your expectations during your stay. Please rest assured that we take your concerns seriously and will work to address them to improve our service.We hope to have the opportunity to welcome you again in the future and provide a better experience.Best regards, Golden Roof Hotel Ampang Ipoh Team
Guest User
Double Queen Room
Stayed in Oct 2024
Family
9 review
3.2/5
Posted on Nov 15, 2024
Just an ordinary budget type hotel, but price sometimes a bit high.
I don't know why the cleaner always miss to clean the toilet bowl inside and outside. Watermark with dark colour. Certain hotel this is an issue for me.
Response from Property: Dear Valued Guest,Thank you for sharing your feedback. We sincerely apologize for not meeting your expectations during your stay. Please rest assured that we take your concerns seriously and will work to address them to improve our service.We hope to have the opportunity to welcome you again in the future and provide a better experience.Best regards, Golden Roof Hotel Ampang Ipoh Team
Guest User
Standard Twin Room
Stayed in Mar 2024
Family
1 review
2.7/5
Posted on Apr 29, 2024
The walls is full of marked and scratched.
I ask service fan in toilet, they said will come tomorrow but never come.
Jesus loves all
Standard Queen Room
Stayed in Sep 2024
Couples
27 review
3.5/5
Posted on Oct 27, 2024
Hotel is quite clean but there are stains on the bedsheet. Toilet is reasonably clean but with dirt at the corners. Location wise seems a bit outskirt but there is a 99 Speedmart nextdoor. Anyway, it’s worth the money paid for.
Response from Property: Dear Valued Guest,Thank you for sharing your feedback. We truly appreciate your positive comments and are glad you enjoyed your stay. At the same time, we sincerely apologize for the areas where we fell short. Please know we are taking your concerns seriously and will work to improve.We hope to have the opportunity to welcome you back and provide an even better experience.Best regards, Golden Roof Ampang Ipoh Team
Soon Kok Cheong
Standard Queen Room
Stayed in Mar 2024
Travel with friends
2 review
4.2/5
Very Good
Posted on Apr 14, 2024
This hotel is in good location and can get Nasi Kansas in walking distance. 7-Eleven and 99 Speed Mart just nearby only. I will come to stay this hotel again.
Huei Nee
Deluxe Suite
Stayed in Mar 2024
Family
8 review
3.5/5
Posted on Apr 12, 2024
Pros: Location (near to convenience shops: 99 & 7-11), many parking spaces, standard water pressure (shower, tap, WC), standard amenities, drinking water dispenser is available at the floor's corridor, air-con is functioning well (cold), 2 pillows for each bed/ person.
Cons: WiFi speed (slow & unstable), limited TV channels (only TV1, TV2 & TV3), the room is clean (a bit old & torn, old stains can be seen), small room.
Erra Mohamed
Standard Queen Room
Stayed in Aug 2024
Business travelers
17 review
5.0/5
Outstanding
Posted on Sep 28, 2024
Quite
Response from Property: Dear Erra,Thank you so much for your kind review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot to our team, and we look forward to welcoming you back on your next visit.Best regards, Golden Roof Ampang Ipoh Team
Loga Devan
Standard Queen Room
Stayed in Aug 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on Sep 13, 2024
Room was cozy and clean. Bathroom was also very clean and have all the basic amenities. Location was very strategic.
Response from Property: Dear Loga,Thank you so much for your kind review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot to our team, and we look forward to welcoming you back on your next visit.Best regards, Golden Roof Ampang Ipoh Team
Nur Hanis
Standard Queen Room
Stayed in Nov 2024
Solo travelers
31 review
5.0/5
Outstanding
Posted on Dec 7, 2024
good place to stay. good amenities. great staff. location nearby town.
Response from Property: Dear Nur Hanis,Thank you so much for your kind review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot to our team, and we look forward to welcoming you back on your next visit.Best regards, Golden Roof Ampang Ipoh Team
Guest User
Standard Queen Room
Stayed in Aug 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Sep 13, 2024
The room is clean, tidy and all the vasic amenities. Check-in and check-out was extremely fast.
Response from Property: DearValued Guest,Thank you so much for your kind review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot to our team, and we look forward to welcoming you back on your next visit.Best regards, Golden Roof Ampang Ipoh Team
rajputali
Standard Queen Room
Stayed in Jul 2024
Travel with friends
2 review
2.0/5
Posted on Aug 29, 2024
Room towels is so much bad and the water heater is so much irritating to the temperature and overall I didn't like to stay next time this hotel more .....