Located in Marsa Matruh, a 5-minute walk from Al Awam Beach, Cleopatra Sidi Heneish provides accommodations with an outdoor swimming pool, free private parking, a fitness center and a garden. Among the facilities of this property are a restaurant, room service and a 24-hour front desk, along with free WiFi. The accommodation has an indoor pool, entertainment staff and family rooms.
At the resort, every room is equipped with a balcony. Complete with a private bathroom equipped with a bidet and free toiletries, guest rooms at Cleopatra Sidi Heneish have a flat-screen TV and air conditioning, and selected rooms have a terrace. All guest rooms will provide guests with a fridge.
Buffet and halal breakfast options are available at the accommodation.
Marsa Matrouh Beach is a 6-minute walk from Cleopatra Sidi Heneish, while Ledo Beach is 0.6 miles away. Mersa Matruh International Airport is 27 miles from the property.
"Staff service attitude is very enthusiastic and friendly, I forgot to inform the front desk staff need two beds, after entering the room, the staff immediately called the front desk to notify the change, he sent us directly to the new room, another staff gave us the room card, very high responsiveness, saved a lot of time.
The hotel rooms are clean and spacious, the toilets are well-equipped, and it was the first of the seven hotels I stayed in during my travels in Egypt that had slippers available and the bathing equipment was branded ELLE, which enhanced the image of the hotel.
The inquiry desk colleagues across from the front desk were very professional, and I answered questions about transportation times to the city center and restaurants, etc., and the answers were clear and accurate.
The breakfast restaurant is also the richest I have encountered, whether it is the variety of juices, the variety of bread and cheese, beyond my imagination.
As for the swimming pool and beach, since I spent all my time exploring the nearby tourist attractions, I didn’t have time to experience it in person, I could only watch it from the balcony of the room, but I felt that the beach part should be good.
The ATM machine in the hotel lobby is a good facility, which is very convenient for guests.
Only some shops are missing.
The hotel as a whole has been comparable to many international brand hotels."