A stay at Hotel Itália places you in the heart of Balneário Camboriú, within a 5-minute walk of Cinerama Shopping Mall and Camboriu Praia Shopping Mall. This hotel is 23.3 mi (37.5 km) from Beto Carrero World and 3.7 mi (5.9 km) from Brava Beach.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and a television in a common area. Additional features at this hotel include tour/ticket assistance, a banquet hall, and a vending machine.
You can enjoy a meal at the restaurant serving the guests of Hotel Itália, or stop in at the snack bar/deli. A complimentary buffet breakfast is served daily from 7 AM to 10 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Balneário Camboriú? This hotel has 355 square feet (33 square meters) of space consisting of conference space and a meeting room.
Make yourself at home in one of the 54 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include phones, as well as safes and desks.
"I booked a room with a double bed and a single bed for a weekend stay and they put me in a room with three single beds, positioned next to each other with a space in the middle to simulate a double bed. I asked to change to the room I had paid for and they told me that there were no more rooms with double beds, that the ones that were available were already occupied by people staying longer than me and even though I explained that the description of the room I had paid for was different from the one they were making available to me, they said that was what they had. I asked to speak to the manager and sent an email explaining what had happened. They called me by phone and informed me that the room I was asking for was only available at another hotel, in the same chain and that they could put me there, as long as I paid the difference of R$700 per night!!!!!! I was outraged and asked if they were serious, then she said, ”Well, it's okay as long as you come right now, we can change the room for one with a double bed, but you need to come now, because we're going to clean and free up your room to make it available to other people.” Finally, after considering that I should pay 700 more and go to another hotel, they found a room compatible with my reservation at the same hotel where I was staying and changed our room. To do this, we canceled the order at the restaurant where we were staying and ran back to the hotel. The receptionist was arrogant and mocking, she laughed when I said that I wasn't asking for a favor but rather for a room with the same description as the room I had booked in advance and that I had also paid for in advance. At no point did they apologize for what had happened and I felt disrespected as a consumer. It was a situation that caused me unnecessary stress and ruined my trip, which was short, and I still had to deal with the situation. The hotel's location is excellent and the other staff are very helpful and polite."