It was a truly perfect stay. From the moment we made our reservation, they called to ask if we were traveling with children so they could arrange for their belongings to be brought to the room first. It was raining when we arrived, and the front desk lady, Jinyue, made two special trips back and forth with an umbrella. After we checked in, they helped us carry our luggage to the room. Before we could even rest, fruit arrived. They also provided mosquito repellent in the room and reminded us to close the windows in case it rained. We had a peaceful night. The next day, when we checked out, they met us and escorted us to a taxi. Finally, I left a necklace at the hotel. It wasn't expensive, but they kept it safe and mailed it to me. It was a thoughtful experience.
"It was a truly perfect stay. From the moment we made our reservation, they called to ask if we were traveling with children so they could arrange for their belongings to be brought to the room first. It was raining when we arrived, and the front desk lady, Jinyue, made two special trips back and forth with an umbrella. After we checked in, they helped us carry our luggage to the room. Before we could even rest, fruit arrived. They also provided mosquito repellent in the room and reminded us to close the windows in case it rained. We had a peaceful night. The next day, when we checked out, they met us and escorted us to a taxi. Finally, I left a necklace at the hotel. It wasn't expensive, but they kept it safe and mailed it to me. It was a thoughtful experience."