Hotels near Innsbruck Airport, Innsbruck

My husband and I stayed 3 nights in a deluxe room with Mountain View’s it was super clean and very spacious. The staff couldn’t do enough for you Jonas at reception was just amazing and so so helpful 👍 We had a few drinks down at the bar and the staff there were always ready to help even though it was a busy weekend with the ski jump competition all the staff were amazing love this hotel. We didn’t have breakfast there but I’m sure it would of been good. The hotel is only like a block or two from the train station so that was another plus and to walk to down town Innsbruck was an easy stroll. Went to the ****** but it wasn’t a winner 😩😩😩 Will definitely stay there again if in Innsbruck 👍

We booked a Panorama Deluxe room for 3 nights, checking in on Sept. 20th. The property is centrally located along the train station and features a parking directly connected by elevator. The “piece de resistance” of this tall building is clearly its stunning view on the town and surrounding mountains. We were lodged in room 1104 on the 11.th floor which is the top floor featuring rooms, as the 12th accommodates the lounge/restaurant where breakfast is also served. Curiously, the hotel doesn’t have a lobby in a traditional sense: the concierge & cashier counter can be found in a small separate office on the basement and the elevators to the rooms are located in a small hall, across a glass door, which opens directly on Brunecker Street. Access security to the floors being managed by room key-card, you can enter/exit the property and the parking with no contact to any staff at all. Our room was a corner one, rather large, beautifully architected and nicely furnished in a contemporary metropolitan style. From virtually any point of the room (bathroom included) it was possible to spot some additional detail of the stunning panorama. The room was comfortable and quiet (in spite of the near busy train station), breakfast was good and we definitively had a very good time here in Innsbruck.

Austria is beautiful country and offers fantastic winter sport in an unspoilt environment. We were conscious of recent adverse publiciity around the trying covid entry requirements. We could not have been made to feel more welcome anywhere and particularly the hotel staff. Despite operating at a fraction of their capacity, a full compliment of staff had been retained to offer services from early until late. The pool and sauna complex remained open and accessible. They are 1st class facilities too. The food served is of the highest quality: the variety available alway wide including traditional Austrian fare (such as soup with shredded pancake), always a good, varied and fresh selection of salads. The staff were readily available to offer information, book ski bus travel and help. A bus leaves every 10 minutes to whisk you into Innsbruck or there's a wooded walk or a tram. We did all 3. It's so easy! The rooms are clean and comfortable, as you'd expect and the situation is just so convenient. Yet it's the staff of this family run hotel that will make me want to return

The Alphotel Innsbruck is probably the worst hotel we've ever stayed at! But we had no choice since we were on a tour package and this was the hotel that Gate1 chose for our itinerary. We weren't the only tour members who did not have a good stay at this hotel. Our tour group had a long day and we were scheduled to arrive late so we were all pretty tired when we arrived. Unfortunately the room we were assigned to didn't even look or feel exceptionally clean and I'm surprised I didn't take photos of the room! Comparing posted photos of the rooms on TA our room looked much older and didn't even have a real chair, but only one of those small round ottomans. And that ottoman was dirty and stained, so we didn't want to sit on that! The bedspread had that ”ick” factor, so we removed it but at least the sheets were clean. Carpet looked grungy so we made sure to wear our slippers and not walk barefoot on it. Regret not taking pictures of the room now. We've stayed at hotels with older or ”tired” decor but they were at least neat and clean, but not at this hotel! Now the ”fun” part was our bathroom door. I was getting ready to take a shower and went into the bathroom, but wanted to use my own soap and toiletries, so I went out of the bathroom and my husband (who was standing in front of the bathroom, looking at the closet or something right across from the bathroom) shut the opaque glass bathroom door. I went back to the bathroom and tried to open the door and it was locked! It was one of those simple privacy type locks where there's usually a pinhole that you can usually press and it'll pop open. Unfortunately, there was no pinhole but a screw so I tried twisting the screw but the door remained locked. Husband tried but it kept turning and he didn't have any tools so he called the front desk and they sent the maintenance guy up. The maintenance guy looked at the door and tried twisting the screw with the same results and said he needed to go get his tools. He returned with his small toolbox and tried several screwdrivers, with no luck. Then he tried using a small drill to remove the screw and still couldn't get the door unlocked. Meanwhile, we were sitting on the bed and watching tv since there was nothing else we could do. I texted our friends who were also traveling in the tour group and assigned to the room right next door to let them know what was happening. And to apologize to them for the loud racket, as the maintenance guy went and got his large power drill and was basically removing the entire door knob and panel. So the guy had to destroy the whole door knob panel because the door lock screw or nut inside the panel was probably stripped and couldn't unlock or open the door; so if I was on the other side of the door I would have been stuck in the bathroom! Other hotel guests across the hall were opening their doors to find out what the loud racket and noises and disturbance was. This whole problem took the poor m

My son was not well. N the receptionists did all they can to call us doctors . My son is good now. Thank God The reception. Are Just simply amazing. We stayed from 19 to 20 May. I m still here but I can’t wait write a good review Because my son was not well. He can’t do the 5 courses dinner. I went down to grab a quick dinner. I told the manger n waitress. They are so kind. N allowed me to bring bread n soup up. I ended up with good toasted bread. They offered. How nice of them. Now back to hotel itself. The tea break was lovely. The dinner wonderful I had my own dinner. My hubby n I took turn to eat as our son not well. But really nice food n service. We are 100% coming back here again Oh the pool. The indoor n outdoor. It’s wonderful. My son enjoyed himself Welcome drinks offered. Hotel rooms old style but the toilets n many things are obviously renovated Shower is great bed is great There’s nothing I don’t like I travel a fair bit around Europe. I like it v v v m Will be back. Sincerely Yvonne Koh

Clean and free water was provided. I also found my lost wallet and the counter staff was so friendly. It was a pity that it leaked a little even if it was watered by the bathtub, but it was only a sense of the bathtub. Recommended

Let’s start by saying that you cannot please everybody. I came here with my family, and we booked two rooms, one for the kids and the loft-style one for the wife and me. This review is based on this experience. I am not sponsored nor incentivized by the hotel. Although there were some outside parking spots, I chose to go underneath the hotel out of sheer curiosity. I’ve enjoyed that quite a bit. I could send the kids to the parking house if they forgot a jacket, or headphones inside the car. There are three major highlights of this place: the first is the view. The hotel faces a mountain wall where you can see the morning sun stretch itself all over it. You can see the town sprawled right at the base of this enormous mountain wall. This is an objective way to review where you are in life and make you think of things bigger than yourself. If you are not into that kind of thing, I can understand. The second is the layout of the hotel. Bear with me on this one, seeing that I am not an architect but a customer. The rooms are not stacked on top of each other like a high-rise. Instead, they are arranged in a fashion where you go to a different department for the pool, then you head to a different department for the parking, and another one for your room. I found it very interesting because navigating inside feels like an adventure. The hotels have at least five elevators. I was baffled to see so many elevators in a hotel in Germany. If walking is not your thing, take the Aufzug. Last thing, this one my family enjoyed quite a bit and that is the restaurant. It is a buffet style for the morning and a reservation in the afternoon. The part worth mentioning here is the delivery and seamliness of the crew operating those restaurants (there are two of them). I am not talking about customer service but intent on ensuring you enjoy your time while eating there. A whole bunch of young people are well-trained in what they do. Of course, some honorable mentions are the pool, the sauna (three styles), the gym, the EV parking, the lake behind the hotel, the hiking path behind the hotel, the game room at the lobby, the dress code, the bar, and lastly the undeniable peace and quiet. I am fortunate to be able to stay there with my family. Nevertheless, we all know there are things in life one simply cannot pay for them.

The rooms are very simple, and the villagers' houses are visually sensitive. The air conditioner is very poor, it often turns off automatically, and wakes up several times during sleep. The surface of the wooden floor looks the same. I put on my socks and walked around. The socks became very dirty. It is estimated that the cleaners only vacuumed and did not mop the floor. The curtains were pulled vigorously, and the dust got into the eyes. It should have been a long time since they were cleaned. There is a balcony but the privacy is poor, it is not blocked, and it is shared by the residents on the first floor. There is a restaurant less than ten meters from the balcony, and there are people sitting outside in the morning, at night, and facing here. The only satisfaction is that the restaurant environment is not bad, but the rooms are so rudimentary that it can't be more rudimentary.

Imagine you spend 1300€ for 2 nights at a 4-star hotel, expecting to have a romantic dinner and relax. But instead you end up crying in your room while your husband is in pain from food poisoning because he ate a sandwich at the sauna restaurant 4 hours before. And the next morning the hotel manager tells you that you have no proof and it is probably your own fault. This is what happened to us My husband and I came to the AquaDome Therme hotel, expecting to celebrate our marriage anniversary and relax.

On the first day my husband ate a sandwich at the restaurant in the SaunaWelt area. 4 hours later he started to have really bad food poisoning symptoms: vomiting, diarrhoea, fever, stomachache, weakness. 

Though the receptionists and waiters were very responsive and assisted us well that night, we could not enjoy the facilities and our whole anniversary was ruined. The next day my husband was still feeling weak and couldn’t eat properly.

When my husband complained to the manager Sascha Rössel the next day, he told us that we have no proof that it happened because of the sandwich. He also implied that we were being dishonest. When I made a comment in English and asked if he can speak it so that I can also follow the conversation, he replied that his vocabulary is not sufficient and continued in German. In the end, he unwillingly removed the sandwich from our bill, but only the sandwich. I assume we were not taken seriously because of our relatively young age and the calm tone of speaking. 
 Though we had a good impression of the facilities (thermal pools, saunas and the room service), the manager’s insensitivity and indifference could not let us enjoy the stay. 
It was not the kind of service we expected from a 4-star hotel. And it was the worst anniversary we ever had. Also the most expensive. I wish we spent the money on literally anything else.

We left the hotel more stressed and disappointed than we were before we arrived.

We are never going to stay there again. And I do not recommend it to anyone.

I stayed in this hotel in July. As I travelled with Deutsche Bahn, I took a bus from the train station, because of the heavy luggage (Oberammergau was not my only stop). I was glad to see that there's a bus stop near the hotel. From the station you can take any bus driving to Linderhof, Garmisch, and so so on, for they all stop there, at the parking near the little river in front of the hotel. I was warmly welcomed and I was glad and surprised to discover that I got a free upgrade of my room. I booked a double room single use and got a 45 mt. apartment at the top floor! The elevator doesn't go to this upper floor, so I had to make the last steps on a staircase, but I was asked, if I had a problem with that. The apartment consisted of an entrance, a double room with balcony with mountain view, a large bathroom with two windows, a room to store luggage, a living room and a little single room. Both the double room and the living room had a TV and a bottle of mineral water with two glasses. On the balcony there was a table with two chairs, and night illumination: it was really wonderful to spend some time in the evening there. The breakfast buffet is very good and the same restaurant serves dinner (you can choose the daily menu or a la carte) in the evening and is a bar/cafe during the afternoon. It also has an outside terrace. Dishes are very tasty and abundant and the restaurant staff is very kind. There's a fitness room, a very small swimming pool with very long opening times and perfect water temperature, sauna, and so on. You can borrow a bathrobe and pool towel from the reception. For the rainy days there are also some living rooms at the reception floor. You can hire bikes at the reception (unfortunately the day I planned for a bike tour it was raining!) and the prices are fair. I had a great stay at the hotel and I hope to stay another time there in the future. It was one of my best stays ever.