Vladivostok Inns

"Facilities: Complete and advanced Health: Pretty good Environment: The room is small and not cost-effective Service: Although the English at the front desk is not very good, he is very enthusiastic and actively solves our problems. This one-star service rating is given to the lady at the front desk. But it also caused a lot of unpleasantness, and we don’t intend to understand or forgive 😊 We checked in on the night of the 14th and booked a standard twin room. The price was on the high side. However, since it was troublesome to change hotels, we planned to renew the hotel until the end of our trip, so we communicated with the front desk to see if it could be cheaper. The lady at the front desk said that we needed to discuss it with the boss, so we waited nearby. About 10 minutes later, there was a reply from the boss, saying that the price could be given to us at 20,000 rubles for two nights. This wave can be said to be a price reduction. It was more expensive than when we first booked. I wondered why. After some communication, we learned that we had been upgraded to a business twin room for free (we had no idea about this when we checked in), and according to the boss's wishes, if we did not renew the reservation for 20,000 rubles, we would have to move back to the original room. To this we I don't buy it. I spend the same money but have to move to a worse room. No one is satisfied with it. We had a little discussion about this. According to the Ctrip platform's ”priority for extended stays in the original room”, your store did not notify customers of room upgrades in time, and raised the price when they were about to renew their stay, asking customers to increase the price. Otherwise, they would be charged the same price. The price is transferred to other ordinary rooms, which seriously loses business ethics and violates the platform regulations. The most difficult thing is that when we applied for Ctrip customer service to intervene, the boss and several other employees came back to the front desk without discussing anything, and left us alone until we got up and went back to the room, without further negotiation with us. . Negotiations often do not focus on the results, but on the attitude of the service industry. About 40 minutes after returning to the room, our door was knocked by the boss. We were very confused. We thought the boss was asking us to go out to negotiate a plan, but we didn't expect that he was asking us to go out for coffee. We didn't know what the boss wanted to express. This is my first negative hotel review since I started using Ctrip. I hope your hotel can improve its business ethics and develop its ability to deal with people."

"Excellent hotel, very nice receptionists. The location is great, the room is spacious, and there's a separate kitchen near reception, which is absolutely essential. Everything is clean and well-thought-out. We'll definitely stay at this hotel again next time.👌"

"國慶假期結伴去到了海參崴，早早訂好了這家酒店，到了之後大門緊鎖，門口衹有一個數字密碼鍵盤，敲門也沒有反應，我們也沒辦法打電話，於是找了攜程幫忙聯繫，我也發了郵件給酒店，後來其他已經入住了的客人來了輸了密碼開了門，我們終於進去了，然後又等了一會管理員終於來了，才終於辦理了入住，告知了大門的密碼。 設施：設施還是挺齊全的，尤其房間裏還有小冰箱，很贊～ 衞生：衞生間也是乾濕分離的有一個可以關上門的小浴缸式的淋浴間，還不錯。 環境：要從一個小弄堂進去然後看到指示牌往右前方走，上這個樓梯就是大門，馬路對面就是一個購物中心，地下一層就是Samberi超市，離步行街也很近，位置很好很方便。 服務：雖然辦入住略顯折騰，但管理員服務還是很好的～雖然英語溝通略費勁，但是用翻譯軟件問題不大～"

"The husband arrived in this hotel with a friend, took a room for two, at night could not get to the hotel, the door was not opened for a long time, and the room at all did not justify its category, first of all the squares of the room and beds, they are very small and narrow (bed) 'the husband said we 're not fit and the terrible smell in the room as in an apartment at the old grandmother 's, it 's good that lived only 2 nights"

"The landlord was very nice. When I learned that my friend and I were leaving Vladivostok but had not gone to the cross mountain at the entrance of the hotel, we took the car at 4:30 in the morning. He took us to the cross mountain at 3:30 in the morning. We would definitely not go up without him, because the mountain is very steep. At the top of the hill we saw the harbor at night, and heard him tell a lot about the mountain and his own story, he expressed his aversion to war and his wish for peace, and also told us about the cross being blown to the harbor below the mountain when the hurricane hit Vladivostok, He moved the iron cross from the bottom of the mountain to stand on the mountain. He gave us a far more emotional value than the accommodation. Before we left, he also made coffee for us intimately. Very warm Russian friends! !"