Keltic Lodge Resort and Spa

Lovely from far. Lovely views facing ocean. Terribly run down. Smells like an old motel. Plastic flowers at front reception. Sheets feel itchy. Furniture 1970s. Roof peeling, paint peeling. Why haven't they taken care of this property? Reception looks like a motel 6. Completely neglected and run down.

It is a fantastic location, but a very dated property and outrageously overpriced and expensive. $600+ for a standard room is not at all worth it despite the views. We checked in and had a wedding going on outside the room and guests walking back and forth in front of our room. Young front staff demonstrated little professional experience.

I cannot express how much you should NOT book your vacation here. I went here in July for a wedding and it was an absolute disaster. The staff is awful and the service is no better. 1. We arrived and my friend was supposed to have a room with a pull out couch. Last minute, the hotel changed her room with someone else's without getting her approval. She specifically asked (and paid!) for a room with a pull-out, which they agreed to, then ended up giving her a room with no couch. 2. When we arrived we were told there was a complimentary breakfast in the restaurant on site. We had the (very subpar) breakfast, and at the end were told we had to pay because it was not in fact complimentary. 3. During the wedding, the staff put a candle on the head table with no coaster/candle holder. As a result, while everyone was dancing or out on the balcony, the table caught fire. *I* put the fire out as the staff were busy drinking and dancing with each other. To make matters worse, the hotel blamed the fire on us and created a blatant lie that the staff had to put the fire out with an extinguisher. Absolutely false. 4. The cherry on the cake was that during the reception, the incredibly rude front guest staff crashed the wedding in their "clubbing" clothes. Truly the only reason I gave 1 star is because of the view. Incredible land, its a shame such a horrid venue is wasting it. I highly recommend going in town about 10 minutes to find lodging. There are adorable little cabins and a great coffee shop and farm. TLDR; Don't waste your money/time at this place.

We stayed at the lodge as a splurge. The room was comfortable and the grounds beautiful. We were expecting a Scottish experience but nothing here reflected the heritage or tradition. I think they could really do more to expand on that theme. The music was American ( buffet, John Denver etc.. ) We had a way better Scottish atmosphere at a cool bar in Cheticamp. Food was so so but we did have a great waiter in the lounge who helped us to have a good time.

The Keltic Lodge has a wonderful location with terrific views from all sides. The old old at the bluff of the hill is closed and no one seemed sure of its future. Check in was friendly and efficient Room was lovely, spacious with great views overlooking Ingonish beach. Bathroom was adequate with shower, no bath. In fact the only disappointment was the restaurant. The food choices for dinner, were limited, we were told a couple of chefs had not shown up. And what we chose was not good. Service was good, waiter from Bournemouth UK was very personable and efficient. The dinner was mediocre at best and poor value Breakfast also not great. One waiter spent the entire time we were having breakfast leaning against a counter, with his back to incoming guests. If you were lucky he would turn around and say” it’s a buffet, seat yourselves” we watched him for 45 minutes and he hardly moved. Two female waiters worked hard and looked after guests. Buffet was ok but not inspiring In summary, hotel was good, views wonderful, rooms comfortable but F&B a real disappointment. And costs of meals were way above value provided. Even hotel rate when compared internationally, was high

We stayed in the Corson House at Keltic Lodge in July 2024, and were unfortunately left disappointed. Upon arrival, we noticed one of our rooms seemed warm but we assumed it would cool down overnight. During the night we realized the AC was not working and the room was hot and stuffy. In the morning, we noticed the bathroom outlet also didn't work and told the front desk about the outlet and AC. That evening, both the AC and the outlet were still not functioning. Again, we notified the front desk and headed to dinner. After dinner, we were moved to another room because the AC could not be fixed. As compensation, the front desk offered free breakfast. We were surprised that the spa and hot tubs closed at 6:00PM, and when we tried to go to the hot tub at 5:30PM, we were told by staff the outdoor hot tub was already closed. Our rooms had patios and while we were sitting on the patio the hotel staff started power washing hood vents in the grass about 10 meters from where we were sitting. Additionally, there was a large and noisy generator parked in front of our patios that was running throughout our stay. We reached out about these issues after our stay and did not hear back from the lodge. Positives: the lodge location is beautiful and the staff was very friendly. However, we were disappointed with our stay and wouldn't recommend it.