Royal Inn Hotel

This was the worst hotel experience I have ever had. I booked well ahead of my trip. When I showed up at the hotel, the staff was incredibly rude! They also seem to be playing a game (with what seems like a lot of people after reading other reviews) with reservations. When I went to check in, they claimed I didn't have a reservation. I showed them my proof of reservation and the staff at the front desk refused to honor my reservation and told me I would have to rebook a different room. Of course that room would be hundreds of dollars more. I refused to leave until they honored my reservation, as I had proof. Finally the guy behind the desk went and woke up some lady that works there and she was able to get me a room. She also admitted to me that the staff there are incredibly rude. When I got into the room I was given, I was shocked at the filth and general condition of the room. The light from outside showed through the door because it didn't shut right. The sounds of neighbors tvs were blaring. There were cigarettes on the floor. The TV was broken. There was no phone. There were no toiletries. The were bugs crawling around on the floor. I pulled back the sheets and there was some kind of crust on the sheets. I don't even want to think about what that was. The ac was also not working properly and it was extremely hot in the room. I tried just laying on top of the bed and covering up with my own clothes but gave up when bugs started crawling on me in the bed. I went and told the front desk that there were bugs in the room and they just responded okay. This did not seem to surprise them at all. At that point I just left and drove through the night. I tried going and getting my money back after explaining my experience and they refused to give me my money back. This place is a joke and a health hazard. I would avoid this at all costs. I feel it would have been safer to sleep in my car. I would have definitely been more comfortable. Please book literally anywhere else.

I would never stay here again or recommended this place to no one!!!! My friends family and myself will definitely be putting how horrible this place is and how they will take advantage of people and keep their security deposits over a couple dirty towels. Also we will be letting everyone know all over the internet and social media. And if I was you guys I would not recommend this place to anyone they are horrible

There was no table and chairs in the room no trash. I was told that everything was included in the amount that I paid and the guy at the front desk try to get an extra $50 for me for the deposit and the game wanted to go down to $20 in the deposit.