Indian Wells Resort Hotel

What started out at as our Plan B Hotel, ended up being our Plan A Hotel!

 + Close to shopping, restaurants, and creature comforts like Trader Joe's
 + Easy pull-through and accessible self-parking
 + Suite (218) overlooked the beautiful mountains, golf course and pool. I highly recommend this space.
 + Plenty of space in the bedroom for our luggage, to move about, and to sleep. 
 + Living room area was put to good use for socializing, watching movies, and relaxing in between dance competition activities. 
+ Two bathrooms were a game changer each morning when our girls were getting ready for their intense competition-day ahead.
 + Pool was clean and freshened up each day.
 + Poolside drinks and food were great: adult pina coladas were delicious and the kids enjoyed their strawberry daiquiri mocktails.
 + Friendly staff was patient during check in, accommodating with answering any questions, and addressed any needs we had during our stay. 
+ Classic Palm Springs setting with nostalgic Lucy, Desi and Arnaz memorabilia/vibes throughout. Honestly reminds me of places we would stay in Palm Springs while growing up. We loved it!

 Our original destination hotel/resort across the street was initially fully booked and so we were added to a wait list (plan a). We booked Indian Wells Resort Hotel as the alternative place to stay (plan b). We ended up staying at Indian Wells Resort Hotel during the week of 4th of July for our daughter's dance competition that was being held at a hotel across the street.

 A few of the reviews are salty. We took expectations into consideration and looked past certain contributions to give the suite a try. Definitely a small-business which we love to support! And definitely a nice and peaceful place compared to the mega resort we were originally set to stay in.

 I also left my purse behind in our room after check out. The person that found it was kind enough to make sure it was safe and sound in the lost and found until I could return to pick it up.

 Thank you Brent and staff, we cannot wait to stay again and enjoy your decadent menu and nightly live entertainment! 
Until next time...

Old but nice. Rooms are good, but bring your own pillows as the ones they have are hard. Staff friendly and music most nights. The pool and jacuzzi is large with outdoor bar. Self parking is $20. Overall, it's a good time. Across the street from Vickies which is a nice restaurant with live music.

*****BEWARE OBSCENE FEES AND TAXES***** These “fees and taxes” DO NOT show until you are on the payment pop up window (they show in the faded background). Fees Added: Extra person fee: $180.00 Taxes and fees: $220.81 Total: $400.81 ******* I WAS BOOKING A KING BED ROOM******* This means that now you are on the payment processing step without being made aware of these ridiculous charges. Which means- if you’re not paying attention and submit the payment you’re SOL. Seeing it, I tried to tap back to the previous screen-wouldn’t let me. I closed the browser completely. I NEVER HIT THE SUBMIT BUTTON It processed it anyway! AND THEY HAVE A $347 CANCELLING FEE????!!!!

The lobby is very welcoming. The evening show with the live singer is delightful. The rooms were clean and spacious with not a peep of disturbance during the night. Lovely pictures of the 40’s 50’s 60’s and beyond surround you as you walk down the hall. Breakfast was fabulous

They put Lipstick in a Pig. The place is decorated nice enough but the walls are paper thin. You hear noise on both sides, outside, and in the hallway. We had neighbors up all night with the TV on. There are lots of hotels in the area, pick a different one. Anything would be better than this place!

It's quite a nice spot to stay for a night or two. It's a little bit tacky but that's ok because it's also quite a lovely spot to spend some downtime while racing around the Palm Springs area. We were surprised by the bill. We didn't expect the 2 nights to cost us over $700. Old, but loved. Breakfast isn't great but was nice to have available.

Having previously stayed at the Indian Wells resort, it was a treat to spend an evening enjoying IW Live. The experience was like visiting a show lounge from a by-gone era. The service was impeccable and the opportunity to experience Marc Antonelli was beyond a treat. I have recommended the show lounge to lots of friends as it is entertainment, a lounge atmosphere and fine dining all combined!

The absolute worst customer service of any hotel my family has ever been. Employees have bad attitudes towards their guests and you never feel quite welcome. The rooms are tired and the hotel needs a makeover. Overpriced and Underdelivers.