Indian Wells Resort Hotel

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Indian Wells Resort Hotel

Name: Indian Wells Resort Hotel
Address: 76661 Palmeras Road, CA-111, Indian Wells, California, 92210, United States, 76661 Palmeras Road, CA-111, Indian Wells, 92210, United States
Price range: From PHP 3,283
Rating: 3.9

76661 Palmeras Road, CA-111, Indian Wells, California, 92210, United States

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Amenities

Golf course

Outdoor swimming pool

Massage room

Gym

Public parking

EV charging station

24-hour front desk

Luggage storage

All amenities

Property Description

7.8/10

Good

Cleanliness7.8

Amenities7.8

Location7.8

Service7.8

All 99 reviews

Surroundings

Airport: Thermal Airport

(24.0 km)

Airport: Palm Springs International Airport

(29.2 km)

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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Standard Room, 1 King Bed (Pool Or Golf View)

1 King bed

Non-smoking

Air conditioning

Private bathroom

Toothbrushes

Hot water (24 hours)

Room Details

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King Room with City View

1 Double bed

Non-smoking

Air conditioning

Private bathroom

City view

Toothbrushes

Room Details

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Double Room With City View

2 Double bed

Has window

Non-smoking

Air conditioning

Private bathroom

Toothbrushes

Hot water (24 hours)

Room Details

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Standard King Room

1 King bed

Non-smoking

Air conditioning

Private bathroom

Toothbrushes

Hot water (24 hours)

Room Details

Check Availability

1 King bed

Has window

Air conditioning

Private bathroom

Toothbrushes

Hot water (24 hours)

Room Details

Check Availability

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Guest Reviews

7.8/10

Good

99 reviews

Verified Reviews

Cleanliness7.8
Amenities7.8
Location7.8
Service7.8

Average for similar properties in Indian Wells

Most Mentioned

AI Summary

The beds are comfortable, and the spacious rooms contribute to a great experience. Convenient location near the festival, Indian Wells Tennis Garden, and other amenities allows easy exploration without a car.

A‍n‍j‍i‍n‍g‍d‍e‍x‍i‍a‍o‍d‍o‍u‍s‍h‍a

February 17, 2024

The facilities are a little bit old, but they are quite unique. The hotel lobby corridor is filled with photos of singers from before the 1970s. The hotel is in a good location and the price is affordable. There is a golf course in the backyard, which is more suitable for family travel.

Original TextTranslation provided by Google

G‍u‍e‍s‍t‍ ‍U‍s‍e‍r

July 27, 2025

This was by far the worst hotel experience I’ve ever had. Please do not believe the pictures they use in their advertisements they are completely misleading. What you get in reality is nothing close to what’s shown online. The service was terrible. The old man at the front desk was incredibly lazy and unhelpful. Every time we needed something utensils, pool towels, anything, he was nowhere to be found. There was always a “Will be back in 5 mins” sign at the front desk, but we were waiting for over 15 minutes, calling out, and no one showed up. When he finally came out, he rudely told us to read the sign even after we explained we’d been waiting a long time.The room was third class. The bed was broken and extremely uncomfortable. Worst of all, they don’t even provide proper blankets. The beds were covered with some strange sheet-layer combo that did not feel clean or comfortable. Overall, this place is a huge scam. Poor service, horrible rooms, and false advertising. I highly recommend staying anywhere else.

G‍u‍e‍s‍t‍ ‍U‍s‍e‍r

May 20, 2025

I genuinely wanted to give this resort the benefit of the doubt and initially attempted to address the issues internally. Unfortunately, I was unable to reach anyone for assistance. After spending the weekend at the property, I found that many of the negative reviews were, in fact, accurate. One particularly troubling experience occurred when we returned to our room late at night after a long day, only to find roaches in the bathtub. We immediately went to the front desk to report the issue, but the woman working there seemed neither surprised nor apologetic. We were simply told we would need to switch rooms, which meant packing up all of our belongings late at night and relocating. The overall cleanliness of the resort did not meet expectations, especially considering the price we paid. Additionally, the staff appeared indifferent to the problems guests were facing, which was disappointing. Based on our experience, I would not recommend this resort. I suggest looking elsewhere for more responsive places during your future vacations.

G‍u‍e‍s‍t‍ ‍U‍s‍e‍r

May 8, 2025

The worst experience I’ve ever had at a hotel. Walked in and the guy at the counter was eating. Wouldn’t even look at me. I gave him my name. “That’s $100 for an early check in.” “Uhh, what? I’ll just wait. Can I get a quiet room when I do check in?” “It’s Coachella , there are no quiet rooms.” I walk out. He then heads out to the parking lot for a smoke. Awesome. Call to cancel and a guy names David, probably the same guy, was even more rude. What a dump.

G‍u‍e‍s‍t‍ ‍U‍s‍e‍r

May 5, 2025

You get what you pay for. “Resort Hotel” is misleading and feels more like a “Motel”. The door would not lock unless you applied your body weight to the door. Beds were uncomfortable and the musky smell of the room could not be remedied with any amount of room spray.

E‍l‍i‍f‍ ‍H

April 15, 2025

I rarely write reviews, but will take the time. I believe it a social responsibility to make each other aware. Stayed during Coachella, was part of a big group and honestly I would not pick this hotel if it were me. Rooms are dark, old, outdated, dirty, no shower gel, had to use hand soap. Was extremely expensive for what you get, totally not worth it when you can stay at all the beautiful hotels around. Woke with a commotion around 5 am, front desk personnel did not show up. Called again, I heard “you called 5 mins ago, why are you calling again? “ He hang up. During check out, 3 different numbers in my card in my bill and what I had to pay. When asked for clarification, the answer “you must have been very excited when you checked in, don’t you read fine print?” I am 50+, travelled all around the world. There is a first in everything it seams. My suggestion would be to avoid at any cost! SABENA-Such a bad experience never again…

E‍l‍i‍z‍a‍b‍e‍t‍h‍ ‍A

April 12, 2025

THIS HOTEL NEEDS SO MUCH WORK ITS BEEN NEGELECTED SO BADLY--NO BREAKFAST AS YOU ADVERTISED IT CAME WITH-BAD AIRCONDITIONING TOO MADE LOUD NOISES ALL NIGHT--RUDE FRONT DESK STAFF- ONLY ONE MAN WAS NICE PETE- BUGS ON FLOOR IN OUR BATHROOM TOO---

G‍u‍e‍s‍t‍ ‍U‍s‍e‍r

March 28, 2025

A classic property with great history... but needs new ownership and management. A renovation is overdue! The rooms are large but not comfortable. Very old A/C units make lots of noise and can't keep up with cooling on hot days. Large TV's but good luck finding your favorite channel. No soft or feather pillows- only very hard foam. And staff isn't too professional. Quite evident nobody is in charge - just going through the daily motions to keep the ship afloat!

Services & Amenities

Property Policies

Check-in and Check-out Times

Check-in: After 16:00

Check-out: Before 11:00

Front desk hours: 24/7

Child Policies

Children of all ages are welcome at this property.

Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds

Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast

TypeContinental

Age	Fee
Adult	Contact property

Additional breakfast fees are not included in the total and need to be paid at the property.

Pets

Pets are not allowed

Service Animals

Service animals are allowed

Age Requirements

The main guest checking in must be at least 18 years old

Paying at the Hotel

Property Description

Opened: 1957
Number of Rooms: 150

When you stay at Indian Wells Resort Hotel in Indian Wells, you'll be next to a golf course, within a 5-minute drive of Indian Wells Golf Resort and San Jacinto Mountains. This golf resort is 1.7 mi (2.7 km) from Indian Wells Tennis Garden and 4.2 mi (6.8 km) from Living Desert Zoo and Gardens.

Enjoy a range of recreational amenities, including outdoor tennis courts, an outdoor pool, and a hot tub. Additional features at this resort include concierge services, gift shops/newsstands, and a banquet hall.

Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The resort also offers room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Continental breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this resort consist of conference space and a meeting room. Self parking (subject to charges) is available onsite.

Make yourself at home in one of the 155 guestrooms featuring refrigerators and flat-screen televisions. Your room comes with a pillowtop bed. Rooms have private patios. Satellite television is provided for your entertainment. Bathrooms have complimentary toiletries and hair dryers.

Frequently Asked Questions

What is the cancellation policy for Indian Wells Resort Hotel?

The cancellation policy for Indian Wells Resort Hotel varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Indian Wells Resort Hotel?

Standard check-in time at Indian Wells Resort Hotel is 16:00 and check-out time is 11:00.

What amenities and services are available at Indian Wells Resort Hotel ?

Indian Wells Resort Hotel offer top amenities and services include Shuttle service.

Does Indian Wells Resort Hotel provide breakfast?

Yes, Breakfast is offered at Indian Wells Resort Hotel. Breakfast option(s): Continental.

Can I bring my pet inside the Indian Wells Resort Hotel?

As much as we love pets, unfortunately, we are unable to accommodate them in Indian Wells Resort Hotel.

How far is the Indian Wells Resort Hotel from the closest airport?

The closest airport is Thermal Airport, and it is about 27 mins from hotel by car (24.0 km).

Is airport shuttle service offered by Indian Wells Resort Hotel ?

No, the Indian Wells Resort Hotel doesn't offer airport transfer services.

About This Property

Nearest Airport	Thermal Airport
Distance to Airport	23.96KM
Nearest Train Station	Palm Springs Station
Distance to Train Station	37.22KM
Average Price From	PHP8751
Hotel Star Rating	3