Citadines Amigo Iloilo

Value for money

The breakfast was awful. It was buffet, however when we reached there at 8am, the chaffing dish are mostly empty and the servers just stated they’re not refilling. I would like to commend the help extended by the servers. I understand that they’re just following orders. Citadines has to check or remove it if they cannot deliver.

Located close to the heart of Iloilo’s former central business district, Citadines was an easy choice for my friends and I who wanted to explore both the old and the modern Iloilo. Within a 5 minute walk from the property are landmarks like the provincial capitol, two museums and a number of groceries for a quick supply run. Within a 10 minute walk is the iconic Roberto’s and the Central Market. A quick ride takes one to historic Jaro, the favorite La Paz Market and the new centers of business. The hotel itself is one of the surviving hotels that have stood the test of time. It doesn’t show its age, as the refurbishment has done a great job of updating it. The check-in counter is on the third floor. Staff were friendly and… well, friendly. All smiles, which is an amazing ray of sunshine. We checked in at the time when nearly all of the rooms in Iloilo were taken by a national conference. We were lucky to still have a decent room which was quiet and not connected. The room was spacious for a twin room. Even with an additional bed, there was plenty of room to walk around. Instead of single-use water bottles, the room came with a fairly large sized water jug. Judging from the bathroom features, our guess was that the room was designed for wheelchair access, a first for me, which makes me appreciate the inclusivity appeal of the property. There were bars on walls beside the toilet and there was no barrier separating the shower and the rest of the bathroom so people in wheelchairs can easily enter. The concept was amazing, however, the execution was not. The floor sloped AWAY from the shower so each time we took a shower, the water pooled around the toilet seat no matter how hard we tried to create a barrier of towels and floor mats. This not only made a wet mess, it was also dangerously slippery. Breakfast was a simple fair and we wished they offered more Ilonggo flavors.

This is the only hotel I've ever been in that provides unlimited drinking water inside the room. If you're the type of guest who is health-conscious, needing at least 8 glasses of water then this hotel is for you. Not to mention that this hotel is conveniently located at the heart of downtown proper. Just a stone throw away from public transportation, department store, grocery store, and bank.

Had a wonderful stay over the weekend. I went to the city to join Dinagyan Marathon which was held few blocks away from the hotel. Location was really great as it is near to where I want to be - center of shopping, food hubs, and historical places. The check-in was a breeze. I was delighted that the person who booked my reservation was also the one to check me in. Raphael was really efficient, professional, and hospitable. He made sure that I will not have a hard time to ensure my booking is secured. The room was cozy, I booked the studio room which has the essential I need for a short stay. My favorite part of the room was the bed, it was comfortable and it really felt like I was at home. While I wasn't able to meet the room attendant in person, Addrian made sure that my room is always clean and ensured me with a comfortable stay. Breakfast was sufficient enough for people on-the-go. The spread lacks variety which I honestly didn't mind. Bread, eggs, bacons, rice are staple, the only thing that changes are the two viands, fruits, and the available morning cakes. Overall, I really enjoyed my stay. I will definitely book again when I go back to Iloilo city.