Stayed in the Richmonde when it first opened and was thoroughly impressed then. Had a reputation for being a high-end, luxury hotel that was revolutionary during its time in Iloilo City. Hence, it was a deciding factor for me when I chose to spend overnight again during my recent stay, only to be left disappointed. The room felt dated and not very clean. The restroom shower had a used wet rag left on the floor, and the showers needed much repair as rust was seen on the shower heads. May it be due to the fact of the room's price, but I question the hotel's housekeeping protocols when it comes to their attentiveness in room cleanliness and upkeep. Staff was pleasant, respectful, and welcoming. Overall, the hotel is still a better stay than most in the city, and it truly broke my heart to see the descent in quality. With multiple new hotels being built in the city, it is important for Richmonde to continue to improve its housekeeping quality in order for them to maintain that former prestige.