Guest User
July 22, 2024
My experience at Ludy's Pension House 2 had its positives and negatives. The owners were accommodating and provided good service, such as offering a convenient pickup and an upgrade to a nicer room. The location was also convenient for tour activities. However, my concern about security should be addressed. My fault that I leave extra cash in my bag and later discovered it missing (open area). Despite requesting CCTV footage, the response I've received was not satisfactory, as they claimed nothing was found after asking them for a week and did not provide a copy of the recording upon my request. While the pension house has many positives, including comfort and convenience, the issue of security needs improvement. It's essential for businesses like Ludy's to prioritize the security of their guests' belongings, especially when incidents like theft occur. Hopefully, they can take my feedback constructively and enhance their security measures to provide a safer environment for future guests.