Guest User
April 10, 2024
No, no no, and again, no. For the price, we literally just sat in the dark from 6pm to 10 pm and went to bed. The food was fine, the rooms were fine and view/location were beautiful. But the infrastructure is falling apart (a *huge* tree branch laden with about 15 potted plants cracked and fell 3 metres from where we were standing - for no reason but age - we would have been severely injured should any of us be standing underneath). The power went out - that's not unusual - but there's no generator, no solar lights (eco lodge?) and not even a candle or lantern to get us back to our tent. The best part of the place was one person - the waiter - who moved heaven and earth to try to deal with the constant calamities - but where were the manager / reception? We tried to call them several times (no electricity means no wifi, by the way); we tried to call reception - she had gone home. Tried to call the manager - he *hung up the phone* on the waiter twice. Clearly didn't care at all. We were told on check-in that Agoda (our booking agent) was taking the money and not paying the property; and what were we going to do about that - we should have left then. Even, when seeing the horrid state of the road, all washed out in places, and quite dangerous - we should have turned around then. This place has lost whatever glow it once had. A final note? No eco centre should host a sad zoo with a few mal-treated 'local' animals like lions, zebra and camels (???). Heartbreaking and so so so sad for those animals.