Guest User
August 26, 2022
We were about to check in at 18. 30 hrs in 19th aug 2022, but hotel not upto standard as per images shared. Dirty and unhygienic (all pillows, bed, bedsheets. Hotel staff didn't riven care when we told we are nit checking in. . It was rainy and evening and we were stranded. Luckily we got another hotel but at higher price as we booked last minute. Could not contact at emergency. No cancellation possible. Call back could happen after a day by then had to lose the money. Refund offered was very less (just rs. 500. they offered another room but actually they hadn't. Even if they offered, sure it woukd have been bad as the entire hotel environment was bad. And though we were dissatisfied