Mirage World Hotel - All Inclusive

There are some pro's and con's with this hotel but on the whole we more than enjoyed our stay at the - MIRAGE WORLD ( ICMELER ) . the location of the hotel is great . out of reception turn left and your on the beach in 3 mins . turn right and a few minutes and your at the bottom of the main shopping ***** Rooms are showing their age and we did need a room change on arriving which they did the next day ( less than 8 hours ) and gave us a choice of rooms which I thought fast and fair !.... Pools are plentiful there are so many to chose from ( 4 in all ) the main one is in the centre of the complex sun beds are taken up early so don't be afraid to be one of those people just put out your towels early everyone was doing it !.... and the water slides are very good if you are taking kids Food never stops and you can eat at the main pool from 12pm to 5pm burgers & chips nuggets and all that easy food or use the main restaurant breakfast lunch and tea food was varied to suit the masses so don't be fussy !.... I will be returning to this hotel as it suits me I found it to tick all of my boxes and the staff work very hard and do long hours so respect them PLEASE !.... TIP - when booking this hotel ASK !..... for C BLOCK or further in to the complex this was part of the room issue we had . Which was sorted out !... Some of the flooring around the pools were slippery and the appropriate safety signs and slip mats are down Shops in the complex are good and there is a 24hr SPAR type shop that sells all the basics even kettle's !.... TIP - Take a kettle for the room if you like a brew in morning or rent one from reception or even buy one when there Drinks are fine but if you prefer brands pick them up at the airport on your way at the start of your holiday spirts can be costly in ICMELER at the shops . the red wine is odd ? at the hotel SAFES - will cost you £7 a day and some of them are not bolted in ? so not so safe lol but locked ha ha ha ha BOTTLES OF WATER - are available from main restaurant and are plentiful Entertainment is some of the best I have seen in the last few hotels we have stayed at even foam party in the day / white night foam party and one day a inflatable assault course came out !.... in the main pool So to sum this hotel up . YES we liked it

We arrived at the mirage world just after midnite and were greeted by a lovely bald headed gentleman who checked us in gave is our wristbands and escorted us to our room..we were in block c 3325 and on arrival were very impressed..pool view..spotless room with a fridge and good storage and bathroom..long day so retired to bed.. Woke up nice and early and had a mooch around to find oir feet...mens in shops and tattoo place very nice and helpful..used them frequently for room stuffs.. 4 nice pools one with slides and 2 relaxing..we liked the one on main deck as had more going on.. Breakfast,lunch and dinner were all spot on with plentyful fayre and drinks..lovely waiters and waitresses of which shamus was like are very own butler and would always go above and beyond..all different cuisuines which se tried and enjoyed and something for the most fussy of eaters. Mention to tyson and zelma and meow man on the animation team. I had a tattoo and several trips to hairdresser and spa..all very good and great value..i will definately return with the wife as we both thoroughly enjoyed our first all inc experience.. So keep up the good work guys.. All the best Seb and ange...xx

had a lovely time here with friends entertainment team was great thank you to alex for getting me my shirt we will be back next year….

Having had two great experiences here in 2023 and 2024 we decided to spend a special holiday here for our Diamond wedding anniversary, worst decision we have ever made,-in the last 12months it has gone from a 4star to a 2star ,on arrival we asked for a safe they refused credit or debit cards and said cash only but no receipt,on entering our room we could not believe what we saw curtains hanging off the curtain rails net curtains ripped in several places, toilet seat hanging off, then breakfast the restaurant opened at 07-00 no staff until 07-45 food that was supposed to be hot was stone cold it felt like it had been cooked the night before and then left in the fridge, evening meals a little bit better it was either cold or tepid, the quality had been reduced dramatically , it was either chicken or turkey many times just cut into pieces the cooked in water, same with vegetables, beef only served once in 17days and that was 90%fat ,soups were good as were the sweets, the beer had been changed from EFFs to a local Troy and all the spirits again local ones not great, coffee machines never worked until after 10-00 am in the restaurant only 1 out of three working. staff members have been reduced i would guess to 50% of previous visits which meant they were run off their feet trying to keep up the service, some customers we spoke to complained of having no shower doors and had to put towels on the floor to stop flooding the bathroom, one couple had no tiles on the walls just bare plaster ,one couple had a problem with their safe and they needed some money but were told by reception the manager would not be able to open it until 09-30 the following day when she did eventually arrive it took 10 seconds to open and when they questioned her they said if we were going home we could not have left because our passports money and jewellery were in the safe and the was there no deputy the answer was i dont have one end of discussion ,the service has gone down dramatically but they can find money for very large expensive cars to sit in the car park all day long,

I had an amazing stay with my family at mirage world. All of the staff were amazing, but a shoutout needs to be done for the entertainment team. They were absolutely brilliant. Daytime activities were fun and inclusive for all and the evening programme was hilarious. Big shoutout to Selda, she is amazing. Her aqua fitness sessions were amazing and she always had time for everyone. We can’t wait to come back. Thank you Mirage World.

We stayed for a week at the Mirage World Hotel, after seeing some worrying reviews we were unsure, however pleasantly surprised! Room: We booked a deluxe room after a general consensus from reviews that the classic rooms aren’t up to standard. Our room was based in the restaurant block. No complaints whatsoever, the room was very modern, spacious and got cleaned daily. Food: There’s a great variety of food available so can’t see how anyone would struggle. However, the queues when dinner opens at 7 can be long! We especially enjoyed the different meat options and when they had themed nights with show cooking and even sushi one night. Pools: Great choice of pools and all were lovely, very clean. However, sunbed wars are real here, especially at the largest pool by the restaurant. If you went down after 8am, you weren’t getting a place at this pool. We saw some people leave theirs overnight, or really early morning, and not actually arrive at their sunbed until midday. Only other con is that once the sunbeds in shade are all taken up, there are no umbrellas - so there’s no shade option. Entertainment: The entertainment had lots of variety. At the pool by the animation team, they played songs throughout the day with different activities including yoga, water polo, aqua gym and more. The evening entertainment is great. There was always a kids disco first thing, then bingo, and onto the main entertainment usually around 10pm. We saw the foam party, Latin dancers, “Miss Mirage World” competition and karaoke. Staff: I’ve seen some comments on rude staff, however all of the staff we came across were brilliant. The entertainment staff are so lovely, so engaging and friendly. The bar staff were also really friendly and kind. Didn’t come across anyone rude! Hotel Facilities: The shop is great for popping in to pick up various items. The tattoo shop is also great - my partner had a tattoo there and it’s amazing. The spa is also excellent; highly recommend the Turkish bath, and the ladies in there were amazing. However - the owner of the spa can be really pushy. No means no, but we often would avoid eye contact with him around the pool just to avoid another pushy treatment recommendation. Overall, we found that the key parts to our holiday - room, pool, food etc, was all excellent, and we thoroughly enjoyed our time there. My only recommendation would be to get umbrellas for the sunbeds, or clamp down on the late night sunbed reservations. And to maybe speak to the spa manager about letting people chill. If they want to book they will!