The Ickworth Hotel and Apartments - A Luxury Family Hotel

Service was good, lodge is a short scenic walk from the hotel, the grounds are stunning and definitely worth a visit. I can’t wait to come back.

A first class treatment from Hayley. Professional and skilful. We stayed two nights, enjoyed the excellent food and beautiful grounds. A must visit if you are in the area especially for the super Sunday lunch. Hope to return soon. Well done to all! Thank you.

Just returned from a 7 night stay at the Ickworth Hotel. Overall we had a very enjoyable and comfortable experience. The service was excellent and we were made to feel welcome from checking in to checking out. My wife used the pool every day and overall a good experience as was the spa treatment she had. Our room was spacious and furnished in a style in keeping with an ex Stately home but some showing signs of wear and tear. The room was clean and serviced to a good standard every day. Our little pooch was made to feel very welcome and spoilt with her own bed and a very enjoyable bone, she apologises for the crumbs left 😀. The setting is amazing and the grounds perfectly kept we certainly got our daily steps in soaking up the beautiful surroundings. Our review would have been 5 stars but for the shower in the bath and my pet hate shower curtains! Not going to finish on a negative we had an amazing 7 day break and relaxing time, Suffolk is certainly an unspoilt Gem. 👍👍

Fabulous hotel. Really enjoyed my stay. Service was excellent and very helpful. Went to breakfast in the morning and the food was very good quality. When I went for a walk round the grounds I was amazed at the picturesque views. I will be back!

We went to the Ickworth hotel for a spa and treatment, we parked and went into the entrance and were met by a very nice young lady. Who checked us in for the spar. We were given gowns and slippers and told to go down the corridor and down the stairs to the basement area there was a lift if you needed it. We were not told wear to change, found some toilets and changed into the gowns. Walked to the end of the corridor to the treatment area. Waited for someone to come to attend to us, a very nice young lady came and asked us to fill in some forms which we did. We sat there for a short time, I said to my wife I would go and see if I could find a any other spa rooms no luck. I went back up stair to talk to the young lady, and asked are there any other rooms in the spa. The reply was no we only have an indoor swimming pool, I asked how to get to the pool, she said go out the front door across the car park to the building on the right she gave me a small piece paper with a code on it to enter through the external door. Once inside you could go into the pool area which was fine. The treatment of a massage we had was very good, after this we went back upstairs for the afternoon tea which was two scones and jam each and tea or coffee ,it was very nice. To sum up. To have to get changed in a toilet was not good, plus no wear to put your clothes not even a locker !! It would have been nice to be shown the area and the area to change in. My idea of a spa is not just a treatment room and a pool !!! so to pay £75 each for just a treatment and two scones/jam and tea and coffee is a bit high. I suppose we should have checked first, a spa to us is not what we had. The treatment was supposed to be for 25 minutes which fell short of that. I think this spa is more fore people who stay at the hotel, not those who are just there for a spa and afternoon tea. Their idea of a spa is not ours. What we had was great and would recommend it.

My wife and I went to the Ickworth Hotel, for afternoon tea for two. I had been given a gift voucher for Father's Day. Being grandparents ourselves we found the rows of children's wellington boots at the entrance were charming if a little unusual. The corridors were similarly lined with spare chairs and the first impression of the hotel leaned towards the chaotic rather than the aesthetic, but the tea room was cosy and attractive. Under closer scrutiny, as we enjoyed our tea, we noticed that the room could do with a little more organisation too, but we nevertheless enjoyed the atmosphere. The staff were welcoming, the service a little slow but if anything additional was required - extra tea or butter for example - it was willingly supplied. The sandwiches were good, the scones very nice, the cakes delicious and the tea excellent. Rather expensive for what it was but it was a gift and I am not complaining.

Me and wife had a two night stay and found the room nice with great views of the garden. The pillows were the most uncomfortable we have every had. Service in the lounge and restaurant was very slow. Waited forty minutes for a cup of coffee and a beer. On second days breakfast my breakfast took over half an hour to be served. Including me speaking to staff twice. The grounds and gardens were fantastic and we had lovely walks around them.

Ickworth house hotel was an amazing experience for my self and husband who was celebrating his 66th birthday. Staff were exceptionally friendly and attentive and meals were superb. Our package included our terrier Roo enjoying the experience and she certainly didn't waste any time settling onto her special bed provided and her bag of treats and ball. Ameilie room was so comfortable with huge ensuite, comfortable bed and lovely period furniture. We thoroughly enjoyed the grounds around the house and hotel. We definitely recommend a stay at Ickworth. We can't wait to return.

I am absolutely shocked at the terrible slow service and quite frankly small and disappointing afternoon tea at Ickworth Hotel. Bread in sandwich was stale, scones okay but had to ask for jam and butter and cakes not enjoyable at all. For £30 per person, I’d expected this to be a bit special but to be frank, I’ve not had a worse afternoon tea (and I’ve tried quite a few). I would not recommend here at all, not just because of the food but the service was so slow despite only half a restaurant and five servers!!!! It took 20 minutes for someone to take our tea order. This was bought for me as a gift for my 40th birthday and I feel so disappointed that friends wasted their money on this for me.