AzuLine Hoteles Mar Amantis & II

AzuLine Hoteles Mar Amantis & II Reviews

AzuLine Hoteles Mar Amantis & II

Carrer de Cala de Bou, s/n, Ibiza, Balearic Islands, 07820, SpainView Hotel Details
AzuLine Hoteles Mar Amantis & II
AzuLine Hoteles Mar Amantis & IIAzuLine Hoteles Mar Amantis & IIAzuLine Hoteles Mar Amantis & II
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AzuLine Hoteles Mar Amantis & II Guest Reviews

3.9/5
Good
49 review
Verified reviews
Location3.8
Amenities3.9
Service3.9
Cleanliness3.9
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All reviews(49)
Positive reviews(36)
Reviews with photos/video(8)
Negative reviews(13)
Guest User
Double Room-Building 2
Stayed in Jul 2024
Business travelers
43 review
4.2/5
Very Good
Posted on Jul 18, 2024
Not far from the town center, good food. Nice service. I will come again.
Max Ly
Double Room-Building 2
Stayed in Jul 2024
Solo travelers
16 review
4.0/5
Very Good
Posted on Jul 25, 2024
Good food, located at the beach of bay, far from city center-20min walking, not very clean, 35 euro taxi to the airport, a few small minimarkets and souvenir shop nearby. Noice from the corridor and neighboring rooms and road, difficult to sleep normally.
Fraenze
Double Room-Building 2
Stayed in Sep 2023
Solo travelers
6 review
5.0/5
Outstanding
Posted on Nov 28, 2023
Best value for money. Very friendly staff, buffet with a nice choice of food, clean cozy room
Guest User
Double Room-Building 2
Stayed in Jul 2023
Solo travelers
2 review
3.7/5
Posted on Jul 26, 2023
Good place to stay. Breakfast was really good with a lot of variety. Swimming pool is awesome!
Guest User
Twin Room Mar Amantis II
Stayed in Jul 2023
Travel with friends
1 review
4.5/5
Great
Posted on Aug 11, 2023
Very good location with very good views, the all-inclusive was great, we expected fewer options but we were pleasantly surprised. The buffet food was good although we thought there would be a little more variety but still great.
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Albert Alegre López
Twin Room Mar Amantis II
Stayed in May 2023
Family
3 review
4.0/5
Very Good
Posted on May 27, 2023
good alternative to enjoy, out of season, a stay at a favorable price. good location and good services.
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Julio España
Double Room-Building 2
Stayed in Jun 2023
Solo travelers
19 review
3.7/5
Posted on Jun 9, 2023
In the morning a lot of noise when removing the garbage.
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Luciana
Twin Mar Amantis Ii (2)
Stayed in Mar 2024
Couples
3 review
5.0/5
Outstanding
Posted on May 17, 2024
Excellent hotel, very delicious food
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napperboy
Stayed in Jul 2024
Couples
1.0/5
Posted on Jul 1, 2024
The room was the worst I have been in on holiday wee had to upgrade to other hotel at the cost off £150 pound. And the food was terrible and cold. Wee were half board and eat out most nights as the food was terrible '. The 2 hotel was much better so holidays saved
Response from Property: Dear napperboy, We are sorry if your stay was not as you expected. However, we would like to highlight that all the information and photos about our rooms are constantly updated. For what concerns the food selection, we would like to mention that each of our products are served following the right quality requirements, making sure that they are served at the right temperature. We regret if, despite our efforts, our food was not up to your level of expectations. We will take note of your feedback for future improvements. Yours sincerely, Daniel R.S. azuLinehotels Customer Service
Isla G
Stayed in Jun 2024
Travel with friends
1.0/5
Posted on Jun 21, 2024
Nothing like the pictures, the best part is the sea view pool but you can’t even sit and eat breakfast next and was shut for a day and VILE dirty rooms, people are up with speakers all night and the food is disgusting and raw made poorly, the toilet door was broken. They said there is entertainment in the day eg aqua fitness didn’t happened once. Found cigarettes in the pool today while children were swimming in it.
6/8
Response from Property: Dear 703islag, Due to bad weather conditions the previous night (mud rain), we close our swimming pool facilities part of that day, as until it was not properly cleaned, it did not meet the right hygienic requirements for its use. Once our swimming pool was completely cleaned that day, we reopen it to our guests. Regarding the presence of cigarettes, it is important to highlight that we keep a comprehensive cleaning of our swimming pool and in each of our facilities. Should we detect a cigarette floating, we pick it. In fact, if you had informed us on place we would had immediately removed them. Our housekeeping team has strict orders to follow the most exigent hygiene guidelines, being their great work very appreciated by our clients, as you can see in previous comments. However, we regret that our cleanliness did not meet your level of expectations. Furthermore, we apologize for the unexpected issue with your bath door. Your feedback has been sent to our maintenance team, who has already fixed it. Our hard-working security staff goes above and beyond to guarantee that our guests’ rest is in every moment respected. However, we are very sorry if you had any issues with the noise during the night. Yours sincerely, Daniel R.S. azuLinehotels Customer Service
Guest User
Stayed in Oct 2024
Other
4.0/5
Very Good
Posted on Oct 15, 2024
Went at the start of October with my partner and two children, aged 6 months and 2. We were first in Mar Almantis II. We didn't have an issue with the room but were placed on the 3rd floor. Unfortunately the lifts are tiny and we couldn't fit our buggy in. We stayed one night and we're moved to building one in a ground floor room. We had no issues apart from the door lock breaking but this was fixed quickly. The restaraunt gets busy and depending on the time you go there is sometimes a queue though moves quickly. Food and drinks for a 3 star all inclusive were great. We used the pool in II as our daughter preferred it and it seemed to get the sun more than I, though I had a nicer view. Pools were cold as you go in but you soon warm up. Sunbeds were always available and you were not fighting for it as you do in other hotels. We were worried about the hotel before our stay as we had read bad reviews but overall we thought it was great and would go again. Staff were always helpful and location great, 40 minutes walk to San Antonio or you can hop on the water taxi at the side of the hotel for 5 Euros and free for children. The only thing I think could be better was entertainment as it didn't start till 9 and would have been good to maybe have a kids disco for an hour before as there were lots of families at this time of year. Other than that we would recommend.
Guest User
Stayed in Oct 2024
Other
5.0/5
Outstanding
Posted on Oct 10, 2024
Had a fab week the first week in October. For what we paid we were very happy. Yes the rooms are dated in the 2nd building but very clean. Food / there was always something to select from. Some nights better than others. Lunches were the best and breakfast fine. Staff very friendly and helpful. Would recommend and would go back.
Guest User
Stayed in Oct 2024
Couples
3.0/5
Posted on Oct 4, 2024
The food was cold Two of the staff were having a disagreement in front of my self and another guest which stopped us from being served Most of the food was the same. Some guests were very loud shouting and arguing also banging on each others doors this happened on several occasions very early hours Considering they have CCTV and a security guard who done nothing Sometime during my holiday I had pouches of tobacco stolen from my case and money stolen from my room I never reported This as I couldn’t prove it Apart from this we had a brilliant holiday
Guest User
Stayed in Mar 2024
Family
5.0/5
Outstanding
Posted on Mar 30, 2024
It's amazing from the first minute of visiting this hotel. Having come for three days, we have been living here for 2 weeks and will extend)) Friendly staff at the: reception, restoran hotel, cleaners, animators. We feel us like at home in the family. The perfect location, quiet place but near is several beaches, bars, restaurants and shops. Hotel is price/quality. We recommended.
Response from Property: Dear guest, Thank you very much for writing us such a great review on this site. We are delighted to read that you decided to extend your reservation for more days in our hotel and that thanks to the amazing work done by all our employees, you feel in every moment like at home. We will be pleased to welcome you again in the future. Kind regards, Daniel R.S. azuLinehotels Customer Service
Guest User
Stayed in Sep 2024
Solo travelers
5.0/5
Outstanding
Posted on Sep 28, 2024
My 3rd stay in 2 years was even better than my previous 2 visits and once again looked after very well. All have been 10 days . The rooms were cleaned daily, and pool areas were clean and busy. My only complaint is The "Towel on a sunbed weirdos" you will never change, but the ****** who can't listen to their music without letting the whole island listen too you can, I asked a few while there, to turn it down !! I love music but not everyone's! I think the hotel pool sound speakers should be on all day to stop this and reguarly monitored. The food was buffet, and for the amount of hotel guests was plentiful and varied. Lastly, the live music on the terrace was so brilliant on Thursday and Sunday Dave Vinny Vincent was superb and the view overlooking the bay made his music very special . The staff were amazing 👏 🤩 Maria on reception was very professional, Mirium , The Entertainments Senorita was good, funny and her energy infectious. Carlos, George, Ana & Melani were also brilliant and friendly at one of the three bars. Mili, the lifeguard, and "security" at Hotel 2 was very friendly and looked after the pool area. Lastly, Pepe, who is always so polite, friendly, and professionally manages the hotels making The Mar Amantis a credit to Azuline Group.