Mondrian Ibiza

First time staying in this part of Ibiza. Hotel is overlooking the beach. Rooms were big and it was pretty quiet.

Nice location. Nice room. Good amenities service. Love it

Lovely hotel compared to the rates we had. Rooms, hotel, service, sea all were amazing. Definitely would recommend to others

Located in a hill side, so be aware that even if you stay on «high» floor you can get the ground floor feeling with stairs og ground just outside your room. However the rooms are quite nice and fresh. Small bathrooms, a little sofa area which was nice. Balcony, but we had no furnitures at ours. Lobby area is really nice and so is the bar there. Great ambience, Ibiza style. Small coffee and snack shop. Friendly staff. Pool area is nice but they could have done more out of it. Not completely up to date. Food in the pool area restaurant was poor. The hotel is located in a very beautiful bay. Nice to go for a swim and just steps from the pool area. Possible to get massage and manicures by the pool area. Good vibes by the pool.

Incredibly disappointing stay at the Mondrian and certainly not up to a 5 star standard. Despite a beautiful setting and decor this hotel lets itself down massively on service: 1. First day we had no AC and despite calling constantly it took over 4 hours for anyone to attend and resolve 2. Housekeeping is a joke. Didn't clean until 5.30pm and they are rude and unprofessional and refused to carry out basic cleaning. One of them asked me if I needed to have my bedsheets changed and they left the room cluttered with food and rubbish remaining and without wet cleaning any surfaces or the bathroom. I had to raise a complaint just to have it re cleaned to an acceptable standard 3. Always a challenge to get through to reception or room service and the food at room service is quite sorry 4. Music is blasting all day long. It's impossible to sleep, relax or work during the day. This is not pacha or destino and was not expecting this kind of noise 5. I left my medication on checking out. Called to retrieve it and was told they can't locate it. Was then told it was located and I sent a driver to collect it only to be told they actually can't find it. Of course every time they said they would call back they didn't.