Guest User
February 16, 2025
First the areas of excellence… The manager and her team and the food. I was attending a wedding that had taken over the entire venue for 24 hours. Areas for improvement lie with Head Office.. you need to spend money ! The carpets are threadbare & stained. In spite of a good clean the bathroom was very tired… stained toilet bowl, grouting etc. Upon opening drawers they had bits missing from the bottom so impossible to store anything. Whilst I slept well the bed was very old and soft. One issue which possibly could be resolved locally is the central heating didn’t work and it was cold in the bedroom. Thank goodness for the electric heated towel rail! Was looking forward to sampling your own beers… disappointed that only 2 were available. However, the food was excellent both at the wedding and breakfast the next day. Susie is a gem, working very hard and encouraging her team who were all very pleasant and helpful.