Guest User
March 31, 2022
The reason I cannot recommend some of the apartments in Florenza Khamsin is that there are different owners/landlords of the apartments. I cannot recommend room 13 in block H. This and other apartments in the block are rented out by a lady called Lucia. Unfortunately, we had bad experiences. Firstly, the apartment was not properly cleaned, which we overlooked and cleaned ourselves because we had booked the apartment for a month. Then after a while we noticed mold or something similar on the wall. In the entrance to the apartment, white stuff was crumbling from the wall, definitely not paint or plaster. Furthermore, we occasionally had warm water at the sink in the bathroom, not hot. The water from the sink in the kitchen and from the shower was always cold. We wrote to the landlady several times and asked for help because she initially seemed nice and helpful. Unfortunately, she only responded sporadically to my messages and the tips she gave us in the end were not helpful or could not be implemented by us because we are not technicians. When we asked, she didn't come over or show any interest in helping us on site. After about a week we decided to leave the apartment and move into a hotel. This also caused problems. We asked the owner of the apartment if we could get some of the costs refunded, as we had only stayed for one week instead of four. She then said that we would meet up and she would give us the remaining money, but we would have to move out and hand over the key beforehand. After we did this, the landlady didn't get in touch again and didn't respond to any messages. In the end it was "only" €50, but it's still a disgrace. So if anyone wants to book an apartment in Florenza Khamsin, I would advise against choosing one in Block H. I can't say what the other apartments look like and how the other owners/landlords behave.
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