Guest User
January 5, 2025
I paid for the largest room of 30m, but they gave me a small one of 18-20m, the guy at the reception LIED for 30 minutes that these rooms were the same and I did not pay for the large one. The lies ended only after I made him show me both rooms. They rented out my booked only large room in the hotel to other people. As a result, we spent 2 out of 5 nights in the small one, for which they gave us a discount of only 12 dollars. This is a scam. In the large best room in this hotel, the shower holder is broken, the water barely flows, and during the rain there is a puddle on the floor because the window is leaking. The transfer at the hotel is good, no complaints about that.
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