SAlexey
January 21, 2025
I strongly advise against dealing with this hotel. Firstly, they will not refund your money if you cancel your reservation. They did not refund my reservation, I lost about 40,000 rubles. And their manager Sudhar is like a robot, he cannot solve anything. I personally came to the hotel to explain that I cannot come to them, but they did not refund my money. The hotel itself is very small. The rooms are tiny. Yes, it is next to the sea water. Otherwise, beautiful photos, nothing more. This is the first time in my life that I have encountered such a thieving attitude, such a lack of understanding of the client's situation. I was simply robbed of 40,000 rubles and most likely my room was sold again. I am very indignant at the work of the manager Sudhar, he was unable to resolve my issue with the refund.
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