Ramada Plaza by Wyndham Huizhou East

Ramada Plaza by Wyndham Huizhou East Reviews

Ramada Plaza by Wyndham Huizhou East

3 Baiqiutian, Pingshan Street, Huidong, Guangdong, 516300, ChinaView Hotel Details
Ramada Plaza by Wyndham Huizhou East
Ramada Plaza by Wyndham Huizhou EastRamada Plaza by Wyndham Huizhou EastRamada Plaza by Wyndham Huizhou East
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Ramada Plaza by Wyndham Huizhou East Guest Reviews

4.6/5
Very Good
278 review
Verified reviews
Location4.6
Amenities4.4
Service4.5
Cleanliness4.7
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All reviews(278)
Positive reviews(265)
Reviews with photos/video(26)
Awesome rooms(44)
Classy environment(11)
Large rooms(10)
Perfect for business trips(7)
Quiet & comfortable(6)
Would stay again(5)
Convenient parking(5)
Comfortable bed(4)
Negative reviews(13)
Guest User
Deluxe Room (2 Beds)
Stayed in Nov 2024
Family
3 review
5.0/5
Outstanding
Posted on Dec 15, 2024
Pleasant stay with my family. Comfortable beds and clean rooms. The breakfast menu is different on both days that we stayed. Highly recommended if you are coming to HuiDong
Guest User
Deluxe Room (2 Beds)
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Jan 15, 2025
Clean hotel, modern interior. Located in residential area, with convenience store nearby.
Wai Yiu William
Deluxe Double Room
Stayed in Jun 2024
Travel with friends
4 review
2.5/5
Posted on Jul 31, 2024
Variety of breakfast is less. Room services especially for hygiene is poor. No recommended.
Response from Property: 尊敬的賓客您好,非常感謝您的入住,感謝您對我們服務的肯定,我們會不斷地提高服務質量和設施設備的品質,希望能夠給每位客人帶來温馨的入住環境,惠東華美達廣場酒店全體員工期待您的再次入住,祝願美好的事物每天與您相伴!
Jacob_POC
Deluxe Double Room
Stayed in May 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jun 27, 2024
Very Good for the business trip experience, i.e. big room, good breakfast, nice service ..... etc.
Response from Property: Dear guests, thank you very much for your stay and your affirmation of our service. We will continue to improve the quality of our service and facilities, hoping to bring a warm living environment to every guest. All the staff of Ramada Plaza Huidong are looking forward to your stay again and wish that beautiful things will be with you every day!
Anonymous User
Deluxe Double Room
Stayed in Apr 2024
Travel with friends
9 review
5.0/5
Outstanding
Posted on Jul 9, 2024
good!
Response from Property: 尊敬的賓客您好,非常感謝您的入住,感謝您對我們服務的肯定,我們會不斷地提高服務質量和設施設備的品質,希望能夠給每位客人帶來温馨的入住環境,惠東華美達廣場酒店全體員工期待您的再次入住,祝願美好的事物每天與您相伴!
Guest User
Deluxe Double Room
Stayed in Jul 2024
Booked for others
20 review
1.0/5
Posted on Aug 20, 2024
The hygiene is dirty and bad! It’s hard to imagine that this is a hotel that costs 400 a night. The sound insulation is poor, so I can tolerate it. There are oil stains and traces of some unknown liquids on the sheets. There are a lot of stools in the hotel that I don’t know what they are. The marks are as if they haven't been replaced. I really can't believe that the sanitary conditions are so bad at this price. I wake up with itchiness all over my body. You can make your own judgment after staying there. Remember to choose a hotel to avoid pitfalls in the future.
Original TextTranslated by Google
Response from Property: ❤交通便利❤免費升級❤環境優雅❤尊敬的賓客您好,我是門店經理Peter潘,非常遺憾看到您對我們豪華大床房給出了這樣的評價,非常抱歉給您帶來了如此不愉快的入住體驗,您的反饋我們已經詳細記錄,並深感自責。衞生問題一直是酒店最為重視的方面,出現床單油漬及不明液體痕跡的情況,實屬我們工作失誤,對此我們向您表示最誠摯的歉意。同時,我們也理解隔音效果不佳給您帶來的困擾,以及衞生狀況不佳給您身體帶來的不適,這是我們在日常管理中未能達到賓客期望的地方。針對您所反饋的問題,我們已經立即啟動了內部調查,並將對相關人員進行嚴肅處理,同時加強衞生清潔及質量檢查流程,確保此類問題不再發生。此外,我們也將對酒店的隔音設施進行評估與改進,努力為賓客提供更加舒適的住宿環境。為了彌補您此次的不愉快經歷,我們願意提供您下次入住時房型免費升級或房價折扣等補償措施。同時,也非常歡迎您直接聯繫我們,以便我們更深入地瞭解您的需求,併為您提供個性化的服務方案。最後,再次向您表示最誠摯的歉意,並期待在不久的將來有機會重新贏得您的信任與青睞。
Kaideyinxiang
Deluxe Room (2 Beds)
Stayed in Jul 2024
Family
12 review
4.2/5
Very Good
Posted on Aug 5, 2024
The hotel has just changed owners and the room rates have dropped a lot recently. The carpets must have been recently replaced, but the popularity is really poor. This location is too awkward, too far from the beach, there is nothing to do in the town, and there are no tourists around. The convention and exhibition center next to it also looks like it has not been used for a long time. As a Wyndham Diamond member, I was upgraded to a suite. The lobby was deserted and had a slight smell. The room was fine and the facilities were quite clean. Due to the small number of people staying, the restaurant was not open much. The hotel swimming pools are closed. I'm worried about how this hotel will attract guests in the future.
Original TextTranslated by Google
6/7
Response from Property: ❤服務至上❤理念先行❤視野開闊❤尊敬的賓客您好,非常感謝您的入住,感謝您對我們服務的肯定,我們會不斷地提高服務質量和設施設備的品質,希望能夠給每位客人帶來温馨的入住環境,惠東華美達廣場酒店全體員工期待您的再次入住,祝願美好的事物每天與您相伴!
Guest User
Deluxe Double Room
Stayed in Aug 2024
Business travelers
2 review
1.7/5
Posted on Sep 24, 2024
The room is too old for being the most expensive hotel in Huidong County. I am quite disappointed. The facilities are too old and the decoration is too old. It says that it was renovated in 2020, but the decoration style and year of decoration are at least 10 years old. Ctrip, please check the year before listing it.
Original TextTranslated by Google
Response from Property: Dear guest, we sincerely apologize for bringing you a bad check-in experience. During your stay at the hotel, if you have any problems with the facilities and equipment in the room, you can call the waiter at any time. We are on call 24 hours a day to solve the problem for you. The hotel regularly maintains and updates the room environment, equipment and public area facilities to ensure that you can stay in the hotel. There is a more comfortable and tidy environment. I hope you will have a new experience next time you visit! Looking forward to experiencing it again!
Wanda
Deluxe Double Room
Stayed in Aug 2024
Travel with friends
65 review
5.0/5
Outstanding
Posted on Sep 19, 2024
Location: The hotel is located in the center of the conference, with convenient transportation. There is also a bus stop next to the hotel, making travel convenient. Environment: The lobby is spacious and bright Service: The service is very good and all kinds of problems can be solved well. Cleanliness: The guest room is large, clean and looks refreshing
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really touched to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time!
Guest User
Deluxe Double Room
Stayed in Jul 2024
Business travelers
30 review
4.7/5
Amazing
Posted on Aug 23, 2024
Overall, it's good. The aunt who tidied the room must give thumbs up, and the front desk also thumbs up. It's just that I had to wait a long time when checking in at night. Also, the curtains in the room cannot completely block the light and are not wide enough. They should be improved.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your stay. Thank you for your affirmation of our service. We will continue to improve the quality of service and facilities and equipment, hoping to bring a warm stay environment to every guest. Huidong Huamei All the staff of Da Plaza Hotel look forward to your stay again and wish good things to accompany you every day!
Guest User
Deluxe Double Room
Stayed in May 2024
Solo travelers
19 review
4.2/5
Very Good
Posted on Jun 29, 2024
This is my first time staying at the Huidong Ramada Hotel. The facilities and supplies are similar to other Ramadas, but there are no surprises like before. Maybe the hotel is too old and the facilities and services are a little bit worse.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! I am very sorry for your unpleasant stay experience. I will report the issues you have reported to the relevant departments for rectification, and draw inferences from one example to improve the hotel's service quality. We look forward to seeing you again soon!
Guest User
Deluxe Double Room
Stayed in Mar 2024
Family
5 review
5.0/5
Outstanding
Posted on May 1, 2024
Thank you very much for the hotel staff's honesty🫶🏻We accidentally left our iPad in the room and drove away after checking out. The hotel called us to come back and pick it up. When we came back to the hotel, we learned that their leaders wanted to reward the cleaners. It was really nice. I am very grateful to the staff. And unexpectedly, we were very tired on the highway and found a hotel to check in at midnight. We learned that we could delay check-out if we came to the hotel at midnight🥹Guangdong service is really good. I called the hotel in Xiamen and both of them did not allow it, although we also checked out at 12 o'clock haha😆 But the hotel service is very good in terms of hardware. I will come again next time I pass by.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your stay and your affirmation of our service. We will continue to improve the quality of our service and facilities, hoping to bring a warm living environment to every guest. All the staff of Ramada Plaza Huidong are looking forward to your stay again and wish that beautiful things will be with you every day!
Man Kwong
Deluxe Double Room
Stayed in Mar 2024
Family
1 review
4.7/5
Amazing
Posted on Apr 22, 2024
The water in the tank was not smooth, but the hotel service was very professional and willing to provide guests with extra towels and charging plugs.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your stay and your affirmation of our service. We will continue to improve the quality of our service and facilities, hoping to bring a warm living environment to every guest. All the staff of Ramada Plaza Huidong are looking forward to your stay again and wish that beautiful things will be with you every day!
Guest User
Deluxe Room (2 Beds)
Stayed in Sep 2023
Family
3 review
5.0/5
Outstanding
Posted on Oct 5, 2023
The hotel hardware has been well maintained, and the software services are also in place. The rooms at the National Day Hotel were very full. This time, Ms. Wang Jin, the front desk, knew that we had a large family of both young and old staying, so she immediately upgraded our rooms and put them on the same floor. She also introduced the surrounding entertainment environment and entertainment facilities of the hotel one by one, so that the family could get what they needed, have fun, eat richly, and sleep comfortably. I hope the hotel will be as good as always!
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your stay and your affirmation of our service. We will continue to improve the quality of our service and facilities, hoping to bring a warm living environment to every guest. All the staff of Ramada Plaza Huidong are looking forward to your stay again and wish that beautiful things will be with you every day!
Anonymous User
Deluxe Room (2 Beds)
Stayed in Aug 2023
Family
34 review
3.0/5
Posted on Oct 2, 2023
The Mid-Autumn Festival Expressway is too congested, so come down to avoid the rush hour. This one in Huidong County is a bit more expensive, so I thought it would be good. But a twin room costs more than 500, which is a bit not worth it. The room was fine, but the air conditioner was not turned on in the corridor, which made it extremely hot. There are not many varieties of breakfast, and the taste can be improved.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! I am very sorry for your unpleasant stay experience. I will report the issues you have reported to the relevant departments for rectification, and draw inferences from one example to improve the hotel's service quality. We look forward to seeing you again soon!