2nd Floor, Building 6, Honghaiwan Phase 1, Shuangyuewan, Huidong, Guangdong, 512200, ChinaView Hotel Details
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Rainbow Bay Hotel Guest Reviews
3.9/5
376 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.0
Amenities3.8
Service4.0
Cleanliness3.9
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All reviews(376)
Positive reviews(291)
Reviews with photos/video(124)
Nice sea view(95)
Convenient location(25)
Great value for money(16)
Close to beach(14)
Parking difficult(13)
Large rooms(9)
Friendly front desk staff(7)
Well designed(2)
Negative reviews(85)
Zailushangtiyanfengjing
180° Garden Sea-View Twin Room
Stayed in Aug 2024
Family
5 review
1.0/5
Posted on Aug 11, 2024
Just rubbish, not recommended. The room, cleanliness, service, etc. are extremely inconsistent with the price.
Original TextTranslated by Google
Response from Property: Dear guest, from your review, we are sorry to see that your stay did not meet your expectations, and we apologize for the inconvenience caused to you. During your stay at the hotel, if you have any problems with the sanitary facilities in the room, you can call the waiter at any time. We are on call 24 hours a day to solve the problem for you. We look forward to your next visit and wish you all the best.
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Laiennaduo
180° Garden Sea-View Twin Room
Stayed in Aug 2024
Travel with friends
23 review
5.0/5
Outstanding
Posted on Sep 10, 2024
I am very satisfied with the large 180-degree sea view balcony. I can set an alarm clock with my friends to watch the sunrise over the sea. The air conditioner is also cold enough. There is no problem with hygiene. It is best to bring your own toilet seat. The front desk service is very patient and will try its best to complete our customers' needs perfectly. All in all Highly recommended
Original TextTranslated by Google
Response from Property: 尊敬的客户,感謝您的入住,我們將繼續保持高品質優秀的對客服務標準,竭力為每一位客人打造舒適温馨的入住體驗。再次感謝您的點評,真誠期待您的再次光臨!
Guest User
180° Sea-view Queen Room
Stayed in Aug 2024
Family
2 review
5.0/5
Outstanding
Posted on Aug 12, 2024
You can see the sea 180 degrees from the balcony and watch the sunrise. The room is also tidy. Recommended
Original TextTranslated by Google
Response from Property: Dear customer, thank you for your stay. We will continue to maintain high-quality and excellent customer service standards and strive to create a comfortable and warm stay experience for every guest. Thank you again for your review and we sincerely look forward to your visit again!
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Fenggegechuyou
Summer Family Friendly Suite - 1-Bedroom
Stayed in Aug 2024
Family
3 review
4.5/5
Great
Posted on Aug 13, 2024
The room is quite clean, but it should have been renovated for a while and looks a bit old.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your recognition of us. Every demand of our guests is the direction for which we sincerely strive. We will definitely work harder and look forward to our next trip so that we can create more perfect services for you.
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toddchou
270° Full Sea-View Deluxe Twin Room
Stayed in Jul 2024
Travel with friends
38 review
4.6/5
Great
Posted on Jul 31, 2024
The location is good, the beach is right below the hotel. It was a lot of fun at night, with barbecues, singing, and fireworks.
When you go out of the hotel, turn left or right and there is a small town. The one on the left is more traditional and the one on the right is more popular.
You can go play nearby during the day. The sea-viewing boardwalk in Turtle Bay is good and the scenery is beautiful. Saw lots of turtles at the Turtle Center.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your full five-point evaluation of us. We will continue to work hard with your encouragement and support. I believe we will do better! Thanks for your continued support! Good luck!
Anonymous User
270° Full Sea-View Deluxe Double Bed Room
Stayed in Jul 2024
Business travelers
3 review
1.0/5
Posted on Jul 8, 2024
It's dirty and messy. I don't know how to rate it as a three-star. There are hairs and crawlers on the sheets. I'm speechless. The most valuable thing about this room is that you can watch the sunrise in the morning.
Original TextTranslated by Google
Response from Property: Dear guest, from your review, we are sorry to see that your stay did not meet your expectations, and we apologize for the inconvenience caused to you. During your stay at the hotel, if you have any problems with the sanitary facilities in the room, you can call the waiter at any time. We are on call 24 hours a day to solve the problem for you. We look forward to your next visit and wish you all the best.
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Guest User
270° Full Sea-View Deluxe Double Bed Room
Stayed in Jun 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jun 2, 2024
The room is quite large and has a bathtub. The balcony is large, next to the sea, and the beach is in front of it. This room type is well worth the price.
The customer service is also very nice and answers all questions.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! Glad to have a great time with you on your outing. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back to experience again, I wish you a happy life!
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Guest User
180° Garden Sea-View Twin Room
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 13, 2024
Economical and practical, right by the sea
Original TextTranslated by Google
Response from Property: Dear guest: I am very happy to know from your message that I have left such a good impression on you. I hope you can continue to pay attention to Shuangyue Bay Honghai Bay Hotel in the future and tell us more about your feelings and experiences when you stay in the future. Enthusiasm Looking forward to your visit again!
Response from Property: Dear guest, Hello, we are very sorry that we could not meet your expectations. Please allow us to express our sincere apologies to you. We hope to provide you with better service in the near future. Looking forward to your visit again and wishing you a happy life!
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Guest User
270° Full Sea-View Family Two-Bedroom Suite With A Living Room
Stayed in Aug 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Aug 14, 2024
The room has two bedrooms and one living room. It also has a projector for watching movies at night. It is very suitable for 2-4 people to play.
The service attitude was also very good. We were in a hurry to leave at the end and forgot to return the room card. After contacting the hotel front desk, the front desk person was very nice and told us that we do not need to return it and can log out for free, and we are welcome to play again next time. Thank you very much! ! ! (For special reasons, the process of mailing it back is cumbersome)
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Original TextTranslated by Google
Response from Property: Dear customer, thank you for your stay. We will continue to maintain high-quality and excellent customer service standards and strive to create a comfortable and warm stay experience for every guest. Thank you again for your review and we sincerely look forward to your visit again!
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Guest User
180° Garden Sea-View Twin Room
Stayed in Feb 2024
Couples
5 review
1.7/5
Posted on Feb 13, 2024
There is no bedside switch, no bedside socket, the mobile phone cannot be charged, there is no bath towel, the shower does not work, everywhere feels dirty, because there is no bedside lamp, I got up in the middle of the night and fell. The hardware facilities are very old and completely useless. worth the price
Original TextTranslated by Google
6/8
Response from Property: Dear guest, from your review, we are sorry to see that your stay did not meet your expectations, and we apologize for the inconvenience caused to you. During your stay at the hotel, if you have any problems with the sanitary facilities in the room, you can call the waiter at any time. We are on call 24 hours a day to solve the problem for you. We look forward to your next visit and wish you all the best.
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Guest User
180° Garden Sea-View Twin Room
Stayed in Jan 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jan 25, 2024
The hotel has a good environment. The sea view from the room is particularly good. You can watch the sunrise from the balcony in the morning. It is also convenient to eat nearby. Looking at the sea in winter has a different feeling.
Original TextTranslated by Google
Response from Property: Dear customer, thank you for your stay. We will continue to maintain high-quality and excellent customer service standards and strive to create a comfortable and warm stay experience for every guest. Thank you again for your review and we sincerely look forward to your visit again!
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Guest User
Summer Family Friendly Suite - 1-Bedroom
Stayed in Jul 2024
Family
1 review
2.3/5
Posted on Jul 19, 2024
Simply a**
The bed is so hard that it's worse than sleeping on a sofa. The bed and the floor are full of sand and almost no one cleans it. Minos' hygiene is also a mess. The toiletries provided are all rubbish, like the toothbrush picked up from the garbage dump. It's so hard that after brushing it, I'll wash it with blood. It was troublesome to wait for hot water in the shower. The air conditioner in the lobby was turned on at 16 degrees Celsius and it was as hot as if it was not turned on in the middle of the night.
PS: Don’t go to the restaurants near the hotel to rip off customers. Especially the seafood restaurant on the left has a terrible service attitude and is extremely expensive. Everything in the barbecue is not marked with a price. After you check out, you will be told to eat whatever you want. It costs more than TM300 (I ordered one) When I checked out, I was told that I ordered two dozen)
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Original TextTranslated by Google
Response from Property: Dear guest, we sincerely apologize for bringing you a bad check-in experience. During your stay at the hotel, if you have any problems with the room facilities, you can call the waiter at any time. We are on call 24 hours a day to solve the problem for you. Regarding room hygiene issues, the hotel health department has strengthened management to ensure that this will not happen again next time you stay. We are deeply sorry for the inconvenience caused to you.