Stay Hotel

Great stay all good Nice hotel, great location and rooms immaculate. Staff very friendly.

Could do better The hotel itself seems fine. It is fairly well decorated and presented. However, there does seem to be customer service issues. On arrival we found the access to the car park was blocked by a vehcile so we popped into reception to ask if it was moving and were told it was there to stop people using it as the owner of the hotel had a function that day and therefore it was out of use. So we had to park overnight elsewhere and pay a fee. The hotel room only had a very high window (8ft ish) so there was no way to see outside and therefore it felt like a cell rather than a room. It also didn't shut properly as t The breakfast room was staffed by a young man who thinks it is fine to talk on his phone about his personal life whilst serving coffees from the coffee machine. He even also told another hotel guest how to use the machine for himself (it is behind the breakfast counter) and then dissappeared on off into the hotel again on his phone. There is no background music in the breakfast room which means there is a really cold and awkard atmosphere. Just having a middle of the road radio stastion on would make a huge difference and the PRS license is not that high for this. It's just a general vibe of the place that makes it feel unwelcoming.

short stay The hotel and staff were lovely. We were asked to move the car out of the car park as there may be essential works happening the next day. We were told it would be free to park on the road but we received a parking ticket! Spoke to the hotel about it and they were not very helpful and said we should have parked on the other side of the road!!

A very good hotel When I arrived to check in the recption staff apologised that my room was not quite ready. However, as this was a last minute booking by me that was entirely understandable. The reception staff were welcoming and friendly. A really good first impression. The room itself was spacious, well laid out and comfortable. The en-suite bathroom did seem a little cramped particularly the positioning of the toilet. Taller people (such as myself) would struggle to 'sit' without jarring their lnees against the wall mounted radiator directly in front of of the WC Just a quick warning. Although there is on-site car parking immediately behind the hotel it only has a few spaces available. Access to and the exit from this area is tight and is tricky to navigate in (say) saloon sized cars and larger. Better to use the public 'pay on exit' parking area conveniently next to the hotel. Overall, a great hotel, well presented, comfortable and wirh brilliant staff.

The hotel was centrally located but in an area of Huddersfield town centre regeneration so at the moment the area round about is very quiet & run down with a lot of boarded up shops. Few places to eat nearby. The hotel is beautifully decorated with comfy beds. Our room had a high window we were unable to see out of & unable to open but we were provided with an electric fan (no air-con). The mirror in the bathroom was too high for me (5’3’’). No plug socket was near a mirror for hair drying, straightening etc. (one socket unusable due to huge, but beautiful bedhead). We were fortunate to get a good car parking space & that was a real bonus! The staff on reception were excellent, very pleasant, friendly & extremely helpful, can’t praise them enough. Would book again, preferably in another room.

Spent 2 lovely nights at the Stay hotel and I would definitely return, the great location will be further improved when the town regeneration works are complete. Its really centrally located and staff were friendly and helpful. There was a small issue in the first room we were assigned, it was dealt with quickly and courteously. We were quickly offered anther room, while the staff immediately set about fixing the issue. Having seen 2 rooms - both were very nicely presented and comfortably furnished. With a great shower, and lovely Molton Brown toiletries. Hairdryer and iron were both provided on request. Breakfast was beyond what I expected. Thoroughly enjoyed it on both mornings We will definitely book the Stay hotel for our next visit to Huddersfield