Hualien Toongmao Resort

飯店除了早餐，沒有設置餐廳可供午餐、下午茶及晚餐使用，除夕入住要自己想法找食物，最後感謝7-11過年有營業，我們在7-11開心的選擇自己的團圓餐。 房間大小適中，但兒子進房後，一打開廁所就看有蟑螂在爬，我跟兒子說，沒關係，它已經爬進孔洞，不要再出來就好，然後就在浴缸和浴室門縫看到螞蟻在行軍。 因為連住兩晚，check-in時，飯店人員說，會進房換毛巾，當時已經說不用，真的有需要會打給房務，飯店人員還提醒我打到櫃檯就可以了，結果第2天外出回房，發現浴巾跟垃圾已全被更換，如果知道還是會進房打掃，我會把貴重物品鎖進保險箱，畢竟沒必要考驗人性。 因為是這次是環島旅行，先生自備的牙刷壞了，上網查了一下政府規定：不在營業場所陳列個人衛生用品供消費者自由取用，如果忘了自行準備或臨時住宿時，有需求仍可以向業者索取或購買。 飯店選擇了販售的方式，但只販售整組的一次性用品50元，無法只買牙刷，即使我們只需要一隻牙刷，還是得買整組，很不環保。 讓我真的感到生氣的是，洗手台旁的洗手乳已經少到壓不出來，第一天給房沒事先補充，第二天都進房換毛巾了，還是沒補，最後在退房時聽到其他房客反映的內容也是洗手乳沒了，感覺自己也有同溫層，因為可以不補滿，但壓不出來的當下真的很令人生氣。 淋浴間的潤發乳因為質地的關係，壓過比較難再流動，瓶子也都被固定，無法攪拌，所以要一直拍打瓶身才能再慢慢擠出足量的潤髮乳，伴隨著蓮蓬頭有破損水會隨意噴射，洗個澡洗的心很累。 最後，飯店是軟床，基本的硬體設備都還行，但吹風機的風力很不行。 以上入住期間都沒有跟飯店反映，因為飯店人員感覺都勤勤懇懇的工作，希望管理階層能多花心思帶領、教導員工如何做好。

The exterior may not be very stunning and the hotel may feel a bit old, but after entering, you will slowly discover its inner charm. The Daoxiang double room we stayed in was very elegant and large, especially the oversized bed which was super comfortable to sleep on. I am an elderly person who is undergoing neck rehabilitation and I am very picky about beds and pillows, but I slept very soundly and deeply here. A big thumbs up to the hotel owner for choosing the hard bed facilities. The room is super clean. Although the hardware equipment is not new, it has a simple and elegant charm, which I like. It's a bit like Kung Fu tea that needs to be savored slowly. We are an elderly couple who came to Hualien to visit friends. Before checking in, we requested a quiet room with no smoke. We could not stay in the side room due to our physical condition. Although the room had some minor flaws in sound insulation, the hotel met our needs. The peaceful and pleasant environment in the rice fields will give you a good night's sleep. The backyard also gets high marks, and is perfect for a relaxing stroll. The breakfast was rich and delicious. This is very suitable for us who don't need dazzling amusement facilities and come here to enjoy a comfortable and relaxing accommodation environment. The only drawback is that they don't provide dinner, but we solved that by using the hotel's instant noodles and ordering takeout via mobile phone. The price is very reasonable and it is a highly recommended accommodation.

It's clean, but it's a bit inconvenient to eat! Others are pretty good! If the parking space is full, it may not be enough. In addition, it is not far from the railway. Listen carefully for the sound of trains passing by!

還算不錯👍🏿

環境優美，很適合度假

The hotel space is very comfortable, the bathroom has a separate bathtub and shower, which is very comfortable to use, and the room is very clean. At dusk, you can sit in the atrium garden to relax and adjust your busy mood. The rice noodles for breakfast are delicious. Overall, it is a very suitable hotel for vacation. If you come to Hualien again, you will consider staying there again.