Hot spring Hotels in Huailai

We had a wonderful time with truly outstanding service, we have to mention Vivian from the front desk she put in so much extra effort to help us with the required covid testing for returning home and getting the results. She went over and beyond her duties, really amazing of Vivian In fact all staff members were so friendly and helpful. Well trained and so focused on customer care and satisfaction, Willy and his restaurant staff were at our every beck and call and more.it would be unfair to mention just a few names because everyone was so attentive to the guests The rooms are beautiful and comfortable, the waterpark and kids club are wonderful and a great way to entertain guests. We will definitely return to the Crowne Plaza Huailai here and highly recommend it to everyone. Our boy enjoyed playing with the rabbits too.

The Blue Whale Hotel is in a prime location. Wanyue Plaza has everything you need for food, drink and entertainment. Parking is worry-free in the hotel parking lot. The room is as grand as always. The breakfast is clean and delicious. The quality of Blue Whale is trustworthy and recommended! !

The room for a friend, the Vienna hotel, the service is still like a spring breeze, delicate. From the moment I stepped into the lobby, the smile and enthusiasm were like a shadow. Every employee knew how to think and provide just the right care. In the guest room, every layout reveals the warmth of home, the service team is on standby at any time, and every need can be responded promptly and perfectly. Here, service is not only a responsibility, but also an art. Every stay has become a feast of the soul.

Wanyue Hotel, the original Huailai Hotel, the decoration of the rooms is relatively old, the stay is okay, the service is really not up to par, the room booked by Ctrip even includes breakfast, it can be wrong, when it comes to breakfast, it is the most annoying Yes, the price of the meal for 68 is estimated to be 6.8 yuan, which can only be one fried dough stick, two eggs and a bowl of porridge. There is nothing to eat. I reported it to the front desk and told them not to tell them and to report it to the restaurant. To push the envelope, the waiters in the restaurant all had their hands in their pockets, giving off a sense of ownership. It really could only be regarded as a place to live.

It’s a bit late to go back to Beijing, so I decided to live in Huailai. The room size is OK. The towel is a bit dry. It’s about 1km away from eating and the supermarket. It shouldn’t be in the center of the place. Parking is convenient. ～

The room is large, clean, comfortable, good, parking in the hotel yard, free parking is quite big, no worries about parking spaces... The hotel has a Chinese restaurant that is also very large, clean and hygienic, and the taste of the dishes is good, that is, there are few diners. Unfortunately, the hotel suddenly had a power outage in the morning. It was really embarrassing. The internal phone could not reach the front desk. The external phone could not be called. The power outage was not notified before, and there was no news after that. Fortunately, I saw the floor attendant. I was extravagant. I asked for mineral water to simply wash my face and mouth. I rushed to breakfast. Breakfast was average. Ok, there is a power outage like this, and it does not delay the restaurant's closing on time at 9 am. The hotel's emergency handling needs to be improved. After all, you serve the hotel guests. I didn't hear a word of the hotel's sorry for the power outage... There is no compensation measure. Thank you Trip.com for treating customers as family members. During the period, I have been contacting by phone and helping to contact the hotel. I hope someone can reply to the reason for the power outage and appease the guests. I have not received a reply call from the hotel. Thanks again Trip.com , you are also making us more assured...