Marriott Hotels in Houston

The pool area was family friendly and the reservations prevented over crowding. The rooms were spotless and all the restaurants were great. Location is central to everything downtown. Highly recommend.

We stayed one night at the Marriott Houston Westchase in a 1 Bedroom Suite, 1 King, Sofa bed, City view. My husband had surgery that day and we spent the day and night camped out in the room. He slept for most of it. I spent it watching tv. For the most part our stay was good but not what I expected from Marriott. Everything was clean and neat. However, I think there are some things that could use attention. (I worked hospitality many years ago, so I apologize if this seems long and nit-picky.) Let's start with the parking. Valet signs everywhere. We waited. no one came out. My husband took his bandaged face into the lobby only to find out there is none. Half the parking lot up front was closed to public parking. He was told to park where the front desk could see it so it would not get tampered with. As I made my way around to park there were some shady characters sitting in a car at the back of the lot near a service entrance. I parked as close as I could to the front. We arrived mid-afternoon (2pm) and did not realize that there was no food service of any kind until dinner. (From 1-4pm!) Not even a snack machine available. There was no menu in the room for room service. Nor was there any number on the phone to dial for room service. So, I went for a food pick up and on my way back, asked the desk for a menu. They pointed out the QR scan code to order. Sorry - but some of us older folks are cell phone challenged. Just give us the room service number on the phone in the room and a menu in there! (Like it used to be.) Plenty of good restaurants near by. Shady characters still in the parking lot. No sign of security patrol. The little corridor off the main one to our room was very dark. A brighter bulb would be better. (Had I been there alone, it would have creeped me out.) The TV in the living space was at an awkward angle from the couch. It made it uncomfortable unless you were sitting sideways. There was only one water bottle in the room and one robe - for 2 people. We called down and quickly received one more of each. The ice bucket top was warped so the ice melted rather quickly. The coffee bar only had 2 sugar packets, plenty of fake sugars and three cream in it. Not really enough for 2 cups of coffee. (Those coffee packets made really weak coffee.) Was also surprised that a Marriott was using plastic glasses instead of real ones. The bed was lumpy. It needs a mattress replacement. Bedding was not anything special. Was also not a fan of the feather pillows - they are flat. Would have preferred 2 regular pillows and 2 feathered. I spent most of the night in the bedroom chair and it was not comfortable. Later that night, I got really hungry and ordered room service. I felt awkward that there was nothing to sign - so I could tip this really nice Asian lady who brought it up. (There was no where on the final bill that I could put a tip for her either. And I didn't have a dime of cash! She must have thought I was a cheapskat

Connected by tram to the airport, coming up the escalator after a day of stress and travel delays, the lobby pleasantly welcomes, and the smiles from desk agents wrap you like a toasty blanket. Check in took about one minute and we were on our way to the most comfortable room. The hotel has a fun, futuristic layout. Club M was 10 stars on a 5-star scale for food, snacks, coffee - you name it. Restaurant serves great food - try the pizza - and enjoy upbeat service. Our stay was unexpected and we were pretty sour to have an entire day delay before our connecting flight, but WOW - I’m so thankful we stayed here because it was hard to be in a bad mood for too long in this very nice hotel. If you travel frequently, check out the flight store - geared for flight crews, they sell very durable luggage, cool lanyards and all types of accessories.

Hotel location is very good, in the subway DRYDEN station, 8 minutes from the DRYDEN Metropolitan Museum area three stations, there is a ticket vending machine on the subway platform for 1.25 dollars within three hours. The subway is parallel to the motorway on the road in front of the hotel. It is convenient to use the underground passage. There is a bathtub in the big bed room. The softness and hardness of the bed are suitable. It is suitable for a family of three. I feel comfortable living in the museum area ZAZA!

This hotel was so noisy and to top it off I got woken up out my sleep at 5am because my card didn’t go through , then when she got frustrated at the fact I wouldn’t allow her to charge my card because she was trying to charge me for something I already paid for. My reservation was prepaid!!!! I will never do business here again very unprofessional, and it was my wedding anniversary and I will definitely say this was distasteful ! Housekeepers are noisy when cleaning rooms, and kept knocking on my door all weekend smh

It was a large and nice hotel. I was excited because there was an indoor swimming pool, but the water quality didn't seem to be very good, so I didn't use it. The exercise facilities are good.

Everyone was so nice, especially Maranda. Maranda seems to have a 'Can I make your stay great' gene. Marriott has never disappointed me, this stay reminded me why I am glad I joined the Bonvoy family. Marriott hires good people like Maranda, glad she was here this weekend.

This is perhaps the worst hotel I've ever stayed it. I had High hopes and expectations given the franchise name but I've stayed in less expensive hotels with better infrastructure. I'm not one to review service or give bad reviews but this one I must do. Where do I even begin? 1. There no free parking for guest, if you'll be staying over night there a fee. You're allowed to park for 10 mins free of charge or risk being towed away. 2. The ceiling in the bathrooms are so low, if you're anywhere close to 6'4” and above you may have a problem. 3. My toilet seat was broken on onside, making the seat and cover crooked, not fitting well on the toilet. 4. The tap head in the shower was barely attached to the wall. 5. There no microwave in your bedroom (u have to keep going to the front desk to heat your food up) and the coffee maker is provided with no actual container where the liquid goes in 6. Wifi is charged to your room bill and then removed once you checking out if you selected the cheaper option . The only upside to my stay there was the proximity to spots in the uptown Houston area, you also receive a 20% for Willie G restaurants that's near by and has great food