Hilton Garden Inn Houston Medical Center, TX Guest Reviews
4.4/5
Very Good
109 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.4
Service4.2
Cleanliness4.4
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All reviews(109)
Positive reviews(12)
Reviews with photos/video(1)
Clean and tidy(4)
Negative reviews(1)
Timothy
King Room
Stayed in Jun 2024
Solo travelers
18 review
2.2/5
Posted on Jul 27, 2024
This hotel stole $114 from me. I called theml 5 or 6 times to dispute the charge and get a refund, but they kept dodging my complaint, passing it on to another supervisor, never calling me back. They wouldn't even explain what the $114 charge was supposed to be for. And I still haven't been repaid -- over a month after staying there. An investigation will follow. Beware.
Ahmad Malek
King Room With Mobility Accessible Bathtub
Stayed in Jul 2024
Family
8 review
5.0/5
Outstanding
Posted on Sep 23, 2024
Very Nice Place, Clean and very near to medical Centre.
K. Jonesy
King Room With Mobility Accessible Bathtub
Stayed in Jul 2023
Solo travelers
8 review
5.0/5
Outstanding
Posted on Jul 30, 2023
The young man that checked me in was unbelievably nice. The hotel room is huge as well as the bathroom. There are many restaurants located close by and the highways were easily accessible. There is a parking deck that you have to swipe in and out of but luckily I was offered free parking since it was my first time to Houston.
EdmondHung
King Room
Stayed in Nov 2023
Solo travelers
2 review
4.0/5
Very Good
Posted on Nov 26, 2023
The staff are very friendly and helpful. Location is great as it’s just right next to Hermann Park and many museums.
Bevills
2 Queen Beds Room
Stayed in Sep 2023
Business travelers
3 review
5.0/5
Outstanding
Posted on Sep 29, 2023
Was excellent room was clean staff was friendly couldn’t ask for more , food was excellent as well
RuskiCanac
Mobility Accessible-Two Queens with Tub
Stayed in Nov 2022
Family
3 review
5.0/5
Outstanding
Posted on Dec 12, 2022
We stayed for one night while visiting our daughter at UH. Was ok for driving distance to UH. All the staff were very lovely and helpful. We asked for early check in and we’re immediately accommodated. Everything is new and very clean, the beds are extremely comfortable. We didn’t have any meals at the hotel so unable to comment on that. The only thing was we weren’t aware of the parking charge ($15) but that didn’t spoil our stay. Great stay for the price we paid!
Guest User
Junior King Suite
Stayed in Nov 2022
Couples
2 review
5.0/5
Outstanding
Posted on Nov 7, 2022
Great place to stay and it’s close to the museum district! Will be my go to next time I’m in Houston!
lavic franca
Deluxe King Bed Room
Stayed in Dec 2021
Solo travelers
124 review
5.0/5
Outstanding
Posted on Jan 26, 2022
Amazing location, next to everything. Room is AMAZING and stuff are very friendly and helpful!!!
Guest User
Mobility Accessible-Two Queens with Tub
Stayed in Apr 2023
Solo travelers
3 review
4.5/5
Great
Posted on May 13, 2023
The room is very clean, the bedding is very comfortable, the hotel facilities are complete and relatively new, a very pleasant stay experience
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Zhouzaizheng
King Room
Stayed in Jul 2023
Booked for others
78 review
5.0/5
Outstanding
Posted on Aug 4, 2023
Help the leader to book, the hotel environment is good