Super 8 by Wyndham Houston West Katy

My experience was terrible and quite disastrous. There was no customer service at all. The air conditioning barely worked, and the worst part was the unpleasant odors, including noticeable smells of *****, in the hallways and rooms.

okay, for low budget person

I recently stayed at Super 8 and had one of the worst hotel experiences ever. The issues began at check-in, where the staff failed to process an approved Uplift loan for payment, leaving me scrambling to find an alternative. The room itself was in unacceptable condition—broken furniture, unstable floors, and poor cleanliness overall. The advertised free WiFi didn’t work at all, and there was a power outage with no communication or support from staff. Housekeeping was nonresponsive, ignoring multiple requests for towels, and when they finally showed up, they left before we could unlock the door and never returned. To make matters worse, when we tried to check out early due to these issues, we were told we’d owe more money because it would negate a discount we’d received. This policy felt punitive and forced us to stay longer than we wanted. The customer service throughout was dismissive and unprofessional, and no resolution was offered for any of these problems. I’ve stayed at other Wyndham properties, like Days Inn, and had much better experiences, but this Super 8 was far below any reasonable standard. I won’t be staying at Super 8 again and cannot recommend it to anyone.

Just ok It is just ok. Nothing to brag about but a place to sleep if you are looking for a place to sleep in that neighborhood.

There was no parking when I checked in, so I parked across the parking lot and my car was towed. I am now late for work and cannot locate my car either.