Heritage Place Houston Brookhollow
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1 night
1 room, 2 adults, 0 children
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Heritage Place Houston Brookhollow

2504 N Loop W, Houston, Texas, 77092, United States
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hotel overview picture
Amenities
24-hour front desk
All amenities
Property Description
Located in Houston (Lazybrook/Timbergrove), Heritage Place Houston Brookhollow is within a 15-minute drive of Downtown Aquarium and CityCentre. This hotel is 8.7 mi (14 km) from Daikin Park and 9.2 mi (14.7 km) from Toyota Center.
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5.6/10
Cleanliness5.6
Amenities5.6
Location5.6
Service5.6
All 98 reviews
Surroundings
Metro: Lindale Park
(8.0 km)
Metro: Cavalcade
(8.4 km)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

1 King Bed With Sofa Hearing Accessible

1 King Bed With Sofa Hearing Accessible

1 King bed and 1 Sofa bed
Has window
Non-smoking
Room Details
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1 King Mobility Hearing Accessible With Roll-in Shower

1 King Mobility Hearing Accessible With Roll-in Shower

1 King bed
Has window
Non-smoking
Room Details
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1 King Bed Mobility Access With Roll-in Shower

1 King Bed Mobility Access With Roll-in Shower

1 King bed
Has window
Non-smoking
Room Details
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1 King Sofabed Corner Room
4

1 King Sofabed Corner Room

1 King bed and 1 Sofa bed
Has window
Non-smoking
Room Details
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2 Double Sofabed Corner Hearing Accessible Room

2 Double Sofabed Corner Hearing Accessible Room

2 Double bed and 1 Sofa bed
Has window
Non-smoking
Room Details
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2 Double Sofabed Corner Room
1

2 Double Sofabed Corner Room

1 Double bed and 1 Sofa bed
Has window
Non-smoking
Room Details
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2 Double Sofabed Corner Mobility Accessible Tub

2 Double Sofabed Corner Mobility Accessible Tub

2 Double bed
Has window
Non-smoking
Room Details
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1 King
8

1 King

1 King bed
Has window
Non-smoking
Room Details
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1 King Sofa Bed
1

1 King Sofa Bed

1 King bed and 1 Sofa bed
Has window
Non-smoking
Room Details
Check Availability
2 Double Beds
5

2 Double Beds

2 Double bed
Has window
Non-smoking
Room Details
Check Availability
1 King Bed Hearing Accessible
6

1 King Bed Hearing Accessible

1 King bed
Has window
Non-smoking
Room Details
Check Availability
1 King Mobility And Hearing Accessible

1 King Mobility And Hearing Accessible

1 King bed
Has window
Non-smoking
Room Details
Check Availability
King Size Mobility Access With Tub

King Size Mobility Access With Tub

1 King bed
Has window
Non-smoking
Room Details
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2 Double Bed Hearing Accessible
1

2 Double Bed Hearing Accessible

2 Double bed
Has window
Non-smoking
Room Details
Check Availability
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Guest Reviews

5.6/10
98 reviews
Verified Reviews
  • Cleanliness5.6
  • Amenities5.6
  • Location5.6
  • Service5.6
Average for similar properties in Houston
Most Mentioned
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 29, 2024
We attended the Rod Stewart concert and decided to stop in to have a tardy at bar and a little snack. The bartender Kalani was very delightful and made our experience a treat, the manager Kyle stopped by to say hi. I represent the Hawaiian civic of Texas and we plan to visit Mr Kyle for a group rate for our convention next year. Richard
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 14, 2024
Had my car broken into on their parking lot. Driver front and rear windows smashed in. They were smart enough to know not to open the doors or the alarm would have sounded. Rummaged through the center console but I do not leave valuables in the car. Pointless! No security cameras and bad lighting. My fault for knowing better. Lady at front desk was zero help. Will never stay at this location ever again in this life or the next. Hoping I can get it fixed Saturday before having to drive back to Dallas.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 19, 2024
The hotel was okay overall. It was odd that rooms had a refrigerator and not a microwave. The shower also did not drain efficiently and water pooled when taking a shower. The rooms and property were generally clean and well kept. Did not try the breakfast or visit the on site restaurant.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 18, 2024
My 2019 GMC 1500 truck was STOLEN from the hotel on Jan 14, 2024! I thought I was staying in a decent area. No cameras at the hotel. I was parked in the front row. Never heard anything out of management after the fact and they were notified by the desk clerk.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 16, 2023
Worst hotel experience ever! The beds are awful. After night 1 I asked to be in a new room because my husband and I were sleeping on each other in the middle be the bed was junk. Night 2, my daughter got sick and puked all over the bed, comforter and pillows. They claimed they did not have access to the maids closet to get new pillows or a comforter so if we wanted to change rooms to have those items we would have to pay for our remaining nights of our stay. I decided if we had to pay for the stay again we were moving to the Hampton 10 minutes away because the Hampton has never failed us and always has comfy beds. We ended up borrowing a blanket and a pillow from another family members room and the next day they gave us new pillows and comforter. Our other family member had found a cockroach in their room and killed it.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 9, 2023
Worst courtyard experience. I received attitude and pushback from the front desk as soon as I arrived. They then proceeded to put me in the wheelchair accessible room, to make a statement? Nasty Staff
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 15, 2023
This was my first visit to this hotel in a while. This place has changed for the worse. My check-in was longer than normal. An elevator was broken. I was recognized as a Platinum Elite member, but that is where the good stuff ended. This hotel is in need of a lot of Tender Loving Care and updating. My toilet worked 50% of the time. The shower never produced hot water. The bathroom sink did have hot water though. There was a leak for my entire stay. The picture shows the bathroom ceiling peeling off and leaking. I stayed courtyard side. When there were people there outside, it was very noisy. This was a business stay for me and the noise was overwhelming. My bed was hard as a rock. It has seen its' best days. The rooms and hotel are the same as they were 6 years ago.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 17, 2023
I was greeted immediately on arrival and checked in quickly and efficiently. My room was a standard old style Courtyard bedroom. The HDTV was surprisingly small in comparison with other Courtyard properties I've stayed in recently. Everything was very clean, and the bed was quite comfortable. For the price paid on my particular visit (Senior Rate) the value was more than adequate. Free parking makes a difference. The hotel on my particular stay was quiet.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 15, 2023
The rooms here are a bit dated with small TVs but it was comfortable with our king sofa room having lots of space inside. The view of the courtyard with the pool is really nice. Excellent service all around. Everyone we came in contact with was super friendly here and wanting to make you feel right at home. From the front desk to the dining area, everyone greeted us with a smile and took care of us perfectly. Hats off to this wonderful team of individuals.

Services & Amenities

More Amenities
Front Desk Services

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
Breakfast not provided.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of US$100.00 (approx. PHP 5,817.47) is charged.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned to the original account of payment within 7 days after check-out.

Pets
Pets are not allowed

Service Animals
Service animals are allowed

Age Requirements
The main guest checking in must be at least 21 years old

Paying at the Hotel

  • Cash

Property Description

  • Opened: 1972
  • Renovated: 2023
  • Number of Rooms: 197
Located in Houston (Lazybrook/Timbergrove), Heritage Place Houston Brookhollow is within a 15-minute drive of Downtown Aquarium and CityCentre. This hotel is 8.7 mi (14 km) from Daikin Park and 9.2 mi (14.7 km) from Toyota Center.

Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and wedding services.

Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Houston? This hotel has 468 square feet (43 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.

Make yourself at home in one of the 197 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.

Frequently Asked Questions

What is the cancellation policy for Heritage Place Houston Brookhollow?

The cancellation policy for Heritage Place Houston Brookhollow varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Heritage Place Houston Brookhollow?

Standard check-in time at Heritage Place Houston Brookhollow is 15:00 and check-out time is 12:00.

Does Heritage Place Houston Brookhollow provide breakfast?

No, Heritage Place Houston Brookhollow doesn't provide breakfast.

Can I bring my pet inside the Heritage Place Houston Brookhollow?

As much as we love pets, unfortunately, we are unable to accommodate them in Heritage Place Houston Brookhollow.

How far is the Heritage Place Houston Brookhollow from the closest airport?

The closest airport is William P. Hobby Airport, and it is about 30 mins from hotel by car (32.0 km).

About This Property

Nearest AirportWilliam P. Hobby Airport
Distance to Airport32.05KM
Nearest Train StationHouston, TX Railway Station
Distance to Train Station14.36KM
Nearest Subway StationLindale Park
Distance to Subway Station8.02KM
Average Price FromPHP5626
Hotel Star Rating3