Four Seasons Hotel Houston

This hotel is lovely, has amazing service, beautiful rooms. So what’s the problem, you ask? Drag racing. All night. Apparently audible from all of the rooms, since our request to get moved to a different side of the hotel was met with a shrug, and the comment that it wouldn’t matter. Even on the 22nd floor the street noise is intolerable. We were offered ear plugs, which helped, but we went home with sore ears. It is truly a pity. We really wanted to love it.

Absolutely horrible… I have stayed at many four seasons and it is always a lovely experience. This is the exception. I don’t know how they even can call the four seasons. I would say it’s more of a best western type situation. When you first come onto the property, the planters are filled with garbage and dirt. The building is brick dark sad with low ceilings. Even though I booked a two bed room, the person at the front desk. Thought I should be in a one bedroom and said it was better. Upon entering the room, the ceiling in the bathroom is so low that you can touch it. And when you look up to look at the ceiling, you realize that all of the paint is peeling off. Furthermore in the bathroom, the sink area is Plastic and the bathroom is tiny with no bathtub. The lights next to the bed didn’t work at all. And the air-conditioning was either freezing or humid. There is no in between. The windows were so dirty that if you touch them with your finger, your finger would turn black. There are no fresh flowers. The shampoos were kind of haphazardly put away. And it’s just a miserable uninspired crappy hotel room. They should be ashamed that they’re calling it a four seasons. Housekeeping makes the bed in a haphazard way. There is no attention to detail.And the service is the same. When I went downstairs just to buy a Coke. They simply handed me a can of Coke. I then asked for a glass of ice. They handed me a plastic cup with a little bit of ice in it. Simple things like they had a coffee machine downstai

Everithing was good

This was my first Four Seasons experience. It was short but satisfying. Although there were several service hiccups, my two-night stay was mostly enjoyable. ARRIVAL Due to a redeye flight from SFO, I arrived at the hotel very early. When getting in well before check-in time, I hope for the best (getting a room right away) and prepare for the worst (waiting five or more hours until check-in time). I was prepared to check my bag and get in some spa time if my room was not ready. Thankfully “Double R” at the front desk was able to help me out by reassigning suite that was immediately available. ACCOMMODATIONS The suite was comfortable, spacious, and well maintained. The bathrooms aren’t huge but for a 1980’s era, downtown hotel, they are a pretty good size. The nicely updated rooms have plenty of lighting, electrical and USB outlets. Honor bar was well stocked. TV’s are nice and large. Sound-proofing is adequate. Housekeeping was very good. The bedroom had some non-functioning bedside lighting and electrical outlets that took a few calls to the front desk to get repaired. Since this was not my originally assigned room and I was given the courtesy of a very early check-in, no shots. Very surprised they have no mouthwash in the rooms, only available in the locker room at the spa. VALET SERVICES Sent clothing items out before 9am to be pressed with a requested return time of 4pm. My clothes came back an hour late and after I had ironed another shirt for dinner. On the positive side, I have never seen shirts so nicely finished, they were perfect! They make cotton look like silk! TORO TORO Great breakfast; although, I didn’t love the snarky, familiar tone the server took toward me and my guests. I’m betting he will be gone by my next visit after he says the wrong thing to someone without a sense of humor. Dinner service was top notch. Excellent kale salad. Empanada starter was the highlight of the evening. Salmon was flavorful but a bit undercooked. It was very close to sushi, which was fine for me but probably unsatisfactory for most. FITNESS CENTER One of the best hotel gyms I have been to in a long time. Always a plus when you can get a Smith Machine, EZ-curl barbells and 100 lbs dumbbells, which are rare for a hotel gym. Four Seasons had it all! The addition of a Roman chair would be the icing on the cake! Ellipticals were premium grade as were the Life Fitness machines that keep track of your reps and time in between sets. SPA Had a great 80 minute deep tissue massage. I just wish they turned on the table warmer ahead of time. If you like the table pre-warmed, make that known at time of booking your appointment. Men’s locker room is stocked with all required toiletries and amenities, and was well policed. Steam room was good but I kept sitting on empty water cups so it probably wasn’t being checked as often. They are hard to see in the stream. The lockers are full-length, which was great so you aren’t b

I absolutely loved the bar , Lara was unbelievable with making sure I received a quality drink. Please come see her . She’s great ! She literally went above and beyond to ensure that my part was taken care . I’ve been to this bar previous times and have not been disappointed once.