Hyatt Place Houston Medical Center

I appreciated this hotel for my family of 6. We were spending time in Houston on vacation visiting nearby locations such as the Houston Zoo and the Children's Museum as well as the Rice University campus. A huge benefit ended up being the hotel shuttle within 2 miles which gets you to the medical areas as well as a lot of restaurants. We ended up with car trouble and the shuttle picked us up from the mechanic and dropped us back there as well. We stayed in the Hyatt Place portion two queens with a pullout couch, but Hyatt House is in the same building shared amenities. Good free breakfast (eggs, meat, potatoes, sweet, oatmeal, yogurt, fruit, bagels, toast, juice), nice outdoor pool with a great view of the city and evening shade, hot tub, gym for working out. The hotel lets you check out games and some other items as well which was a fun addition. The hotel is quiet for the most part although we were placed on the 9th floor pool view (pool is on the 7th floor above the parking garage) which meant we could hear people having fun at 10pm while trying to put the kids to bed and fall asleep. The couch bed wasn't bad, but doesn't get a duvet just a rough blanket. The main beds were all right - not great as they are used hotel beds, but way better than my last hotel experience and had a great duvet and lots of pillows. There's a mini fridge and no microwave in room, but there's one in the lobby. You can hear people if they're talking in the hallway outside your room, but we didn't hear our neighbors through the wall and we saw there were people on both sides. The doors shut forcibly, so that did shake the whole room it seemed when others were leaving around 6:15am. Bring a night light if you need to use the bathroom without the full lights on. There were smaller lights by the mirror but you can't turn them on without the main light being on, so it's rather useless. You do have to leave a card in to keep the lights on, so if you have a family make sure to get enough room cards for everyone. Staff was very nice and helpful. Air conditioning worked fine, fan is loud but you can't force it to stay on all the time. The parking garage is a bit tight, lots of pillars, but there was always space near the top. It was nice to have the garage and not have to worry about rain or the hot sun getting to and from the car.

Parking garage is terrible!!! 80% of spaces are for compact cars, then one has to ride a special elevator down to main lobby, change elevators & then ride up to the floor where room is located. Bathroom had very small countertop, did not like the glass coffee cups that were not wrapped, who knows how many hands were on them?