Check Pearland Hotels with Hot Tub

For the past year, I have been receiving medical treatments at a clinic in Pearland. It is near impossible for me to drive home after, so I always book a room at CY. It is the perfect location. I can walk to shops and restaurants, the pool/hot tub are always clean. The rooms are cold A/C, clean, comfortable beds - and safe. The hotel is very nice and the staff is always friendly and helpful.

We like Holiday Inn, and this location is where we needed, so we booked a nonrefundable suite for a week. We wanted a place with a gym; it’s out of order due to flooding. The A/C is effective, but noisy enough to require ear plugs. The shower head either has a rim with no center, or a center blasting with no rim. Since it’s way high and we’re not real tall, this matters. The WiFi is very spotty in our room; I’ve turned it off. The precise timing required to get the key lock to work is weird (insert, remove, wait for the red light to go out, then about 1/10th second more, then it works — anything else and it’s try again). Frankly, it should just be insert, open. And there’s a giant security/publicity light that’s pointed at our room. It’s really bright, so there’s no way we can leave the curtains open to just look out. I rarely leave bad reviews; I’m pretty easy to please. And the bed is comfortable, the room is clean, and the breakfast is fine. But all the others kind of combine to be a rather regular irritant. If I hadn’t booked it nonrefundable, frankly, we’d probably just check out and find somewhere close with a working gym. I understand it’s not their fault that it flooded, but we really wanted it, darn it.

Ladies and gentleman if you are used to staying at 3 star hotels you will be disappointed with this property unless you are just hard up. First the good: Beds were comfortable and clean (at least my room was) AC was adequate. Refrigerator in room The not so good. Horrible smell when you first enter the room. People - why? Customers are coming in . We appreciate the efforts of a clean room but why the harsh odors of cleaning chemicals and industrial solutions? It's a sign of cheap cleaning. No Way in hell would that expereince be found at a hotel that values it's guests. Rust stains in the bathtub undesirables on the property by the pool And a WHACKED-Out billing system! I stayed for one night. They took my money from my card before I even arrived. They sugar coat it by calling it an ”authorization”... how cute. They certainly didn't mind apologizing for it which is absolutely ridiculous because that is not an admission of how F'ed up it is, it's basically saying ' tough Sh*t'. Then minutes after I checked in, BAM, another $118 hit on my card. What? A charge for one night is fine, but not TWO! Again, they do not care. Im staying for one night people. I was out a total of $237 which wiped me out for dinner as my card declined when trying to pay for an item. What property does this? This one does. As a frequent traveler to Houston and other parts of the state, I know a good hotel when I'm there. I can testify that IHG hotels (Holiday Inn) do not pull those shenanigans as do not Candlewood Suites, Courtyard Marriott, Hilton and Hyatt properties. So watch out for that. All the can do to remedy the situation like that is to apologize over and over hoping you'll swallow it and go away. The next day the ”authorization” dropped off and my statement reflected only a one night charge. But the drama it caused was not worth this place. Sorry folks you cant just take and meddle with someone's money. Budget conscious travelers are not prepared for that, especially when other Hotel chains do not conduct business transactions that way. I learned my lesson good. I'll gladly pay $199 a night to stay at a more customer friendly property.

We stayed here while in town for a wedding. When we walked in, we were surprised they had signs up apologizing for ”6 months” construction that started early May...this was last weekend in December?!? It looked like they had several more months work ahead of them. We were fortunate enough to stay in one of the updated rooms, however our mini frig. sat ”wonky”, hated the pillows & bathroom sliding door was very difficult to open. The bathroom fan was SUPER loud & didn't have a separate switch, so it came on every time you turned on the light. I don't understand why they didn't install a separate fan switch- especially when getting up during the night to use the bathroom & that LOUD fan comes on waking everyone else in the room?!? Our room was clean, but only 2 tissues in the box- we had to go steal a box off the housekeeping cart. Their free breakfast was excellent with eggs, sausage, French toast sticks, make your own waffles, breads, pastries, yogurt, juice & coffee. Restaurant area under construction so moved to a conference room. Will probably be nice when finished, but probably not up to normal Hilton standards & ADD A SEPARATE FAN SWITCH in the bathroom!!!