Check Palm Desert Hotels with Hot Tub

It’s a very beautiful resort. The room was enough room for a family. We had full kitchen to prepare meals for the kids. The patio opened to a nice pond snd golf course. The pools were kept clean and there were plenty of lounge chairs and umbrellas for the guests. We had a great time. 😎👍

To be honest this resort wasn’t our first choice for a girls trip - but I found us a great deal and it had decent reviews. We arrived late at night and were impressed by the spacious entry way. Check-in was quick and easy - although the front desk clerk was perhaps not the most friendly. I asked if he had any tips for us - it was our first time to the area and he said, “umm Palm Springs is about 30 min away”. Yep we just flew in so that’s one thing we did know We had the choice between the main building and outer building. I didn’t know what that meant so I went with main and I’m glad we did. We were in the 6th floor, not far from an elevator which was handy for the Oasis pool area Breakfast in the morning at Rockwood was fantastic. Between the group we tried the American breakfast and Wet Burrito on the first day and it was ll fantastic. The rest of the trip we opted for the buffet. At $32 a person including beverages it was a great deal. The buffet included fruits, bagels and breads, smoked salmon and meats, breakfast potatoes, bacon, eggs, biscuits and gravy, sausage, waffles and an omelet station. On the weekend they had a crepe station. The pastry selections were fantastic and delicious. There were 3 pools in the Oasis pool area- a lap pool, larger pool and “upper deck”. The upper deck is just a smaller pool that seemed to be more of an overflow area - would have made sense to be an adults only pool but wasn’t. There were some VIP chairs but for $75 were completely unnecessary on our trip. We had no problem finding pool chairs near the pool and under umbrellas . Water stations around the pool were a nice touch The first day we had one pool server who was amazing and went above and beyond. Think his name was Connor. The next day we had a server that gave us a sign to raise when we wanted help…they sold pool floaties and I asked if we purchased one did the pool in gate them for us…most resort pools do…. She was offended I implied she might blow up the floaty and said we could do it ourselves or try to get a pool boy to do it but she brought the drinks. Ummm. Definitely didn’t expect our server to inflate a floaty - sorry I asked Pool drinks were great. Skip the nachos but the quesadilla was great and only $13 The lobby shop was inflated more than I expected but had a great selection of things you may have forgotten at home - also had pool floaties for $13 compared to $18-25 at the pool. The resort had a lot of fun things to do that we didn’t have time for - mini golf, outside lawn games and boat rides. The hotel bar looked fun and was centrally located Overall a very good stay - exceeded our expectations and I think we’ll be back! Definitely get the breakfast!

Maybe more like a 3.5. First, if you’re looking for clean and comfortable this works. Bed was very comfortable and rooms seem pretty updated. Lots of outlets, including USB, for charging. Staff was nice and helpful. Disappointing: I know food service is limited with COVID, but it is not clear on their website. There is no food here besides the little snack closet thing. Several options nearby including an Applebee’s in the same parking lot if you have low standards. The walls are pretty thin. The stomping above us was pretty loud and we could hear conversations from people in other rooms and on their balconies with our door closed. And the annoying thing is that, when you first enter your room, the TV is on and set to the hotel station. This is whatever, but if you’re next to a room that is vacant, you can hear the music looping every 10 seconds because they leave the TV on super loud. It’s a mild kind of torture.

The environment is great! The outside of the house is full of golf courses. The large area is full of Marriott. There are various room types, villas, townhouses, hotels. Originally, I wanted to make a two-bedroom villa. The order was not paid successfully. I changed the single room and the room was large. The sofa bed and balcony, the house is just fine, the blanket in the cupboard is a bit thin. Another 10 o'clock check out is a bit uncomfortable! Such a good environment, I had to turn around after checking out! Remind compatriots: Old American rooms are generally equipped with kitchen heating equipment, go out and prepare a light meal outside, ready to go!

Had a one night stay to visit family that were in town. The hotel was clean and quiet. The rooms were comfortable and well furnished. We had to request extra linens after discovering there was enough for one person (three in the room). The morning breakfast was well stocked. I thought there would be an issue with noise coming from the gas station. This was the total opposite.

We are here right now and I am disguested and disappointed with this hotel. We are in room 233 and when we got into the room, the first thing we noticed was that the carpet floor was soppy wet and then when we walked from the wet carpet onto the tile, it left dirty footprints because the carpet is so filthy. I will not let my children walk around without shoes. The tile is not even clean and is sticky when you walk across it. I'd hoped the balcony would make up for it but it is the worst view I have ever seen, looking into a run down utility area and what looks like an electrical substation over the fence, complete with rotting random boards that look like they've been laying there for years. After we got in the bed, the fridge started making this horrendous noise. Reservation for 3 people, but only 2 towels for the bath. They don't give you those little shampoo bottles, and instead have shampoo dispensers stuck to the shower wall, and of course ours is not only caked about with old shampoo that wasn't cleaned off, but after I cleaned it off, it was totally clogged, so I didn't even get to wash my hair good. Lots of things about the room look dated, like the door handles that have little tinges of rust, and the fire/sprinkler on the bathroom wall that is rusting through the thick layers of paint. There were many things that weren't clean to standard, with crumbs and hairs in the corners. I am sad we wasted a day here, and even though we have reservations for another day, I'm considering abandoning the 2nd day reservation to stay elsewhere. We have checked the coffee 3 times since getting here, and not once was the coffee in the lobby hot. I am not usually a complainer, and this is only about the 2nd hotel review I've ever left.

Very good, the hotel facilities are very complete, washing machine, dishwasher, induction cooker and other appliances needed in daily life are basically there. There are four swimming pools and it is very comfortable.

The only reason I'm giving a 2 instead of a 1 is because of the staff at the front desk. The gentleman who checked me in was very kind and helpful. The room, however, left a lot to be desired. There was no closet to hang clothes. Just a couple of hooks in the room to hang them on. No chest of drawers to put clothes in. Actually, there were no drawers at all in the room. My Granddaughter was sick with a cold and there were no kleenex in the room. Only amenity was a tiny bar of soap. The bath towels looked as though they'd already been used. The room itself was dirty and looked like it hadn't been cleaned in months. The fire alarm went off the first night at 1:45 a.m. and stayed on for a good 20 minutes. The fire department showed up and left a few minutes later, indicating that it was a false alarm, however, the motel staff didn't let any of us know what was going on. The second and last night, the alarm went off again at 1:45 a.m. but stopped after a few minutes. There were a lot of kids in the motel who were running up and down the hall upstairs just outside of our room. We complained to the front desk but to no avail. The running went on and off until midnight one night I stayed there in an attempt to save some money but in hindsight I wish I would have spent the extra money to stay somewhere clean and decent.

We stayed here for the weekend while going to a nearby hotel function. We arrived late, check-in was seamless, and the staff member was polite and friendly. Arriving late, we entered the room, preped for bed, and turned in for the night. So everything was fine the first night, and from then on, it went downhill. We discovered in the morning the bathroom tub had black mold around the bathtub (see pics). We also noticed that the room had a lot of areas showing significant wear. I reported the tub issue hoping it would be fixed while we were out for the evening. It was not fixed. In addition, when we arrived back, just past midnight, from our evening out, we discovered our A/C was out. The room was quite hot. I called the front desk and was informed that the maintenance person had just left at midnight and nothing could be done to repair it tonight. I was also informed housekeeping had yet to clean all their empty rooms, so they did not have a room we could move to. The front desk clerk did offer to waive the night's charge and a fan. She brought the fan to the room promptly. We both had a horrible night's sleep. The room was so hot I could not get comfortable and ended up staying up the entire night. My wife woke up in a sweat several times but got a few hours of restless sleep. If we had discovered the A/C being out earlier in the evening, we would have moved to another hotel. The bottom line, this hotel is sorely understaffed and has been for quite some time. Throughout the hotel, in the elevators, walkways, fitness room, our room, etc., there are many signs that routine maintenance is lacking. The staff is doing their best to make things right, and I sincerely thank them. The problem is with management; management needs to get on the ball and do what is necessary to attract the staff needed to keep this hotel up to the Hilton standards.

OMG - this hotel is amazing! We went for my mom’s 83rd and while we stay here twice a year, this experience was phenomenal thanks to Devon. Not only did she and Michael give me the perfect room, she gave my parents their dream room! This is the best hotel with a boutique feel and all the wants and needs you have. The pool bar staff is phenomenal- tysm Trent and Neil and to the lovely young ladies making coffee every morning- you rock too. The cleaning staff and maintenance staff is off the charts- hurry up and book now- you sooo won’t be disappointed.