New Orleans Hotels with Hot Tub

Staff was very friendly and helpful. Very clean room and common areas. The only reason I gave a 4/5 on facilities is because I don't think we should have had to pay $25 to park in the hotel parking garage!

Our room was perfect. We got upgraded to a suite with a balcony on Bourbon Street and we felt like we were able to be part of the crowds on the street without actually having to be in the crowds. You definitely get the Bourbon Street experience. I will admit it was not the quietest hotel we have stayed in but you should know that going in, if you are booking on Bourbon Street. It wasn't enough to interrupt us from sleeping or watching tv, it was just noise.

The hotel was very clean and located within in 5 minutes walking from Canal street and Bourbon. Check was friendly and quick our room was very cute and clean.

It was a clean and nice hotel. It was a 10-15 minute walk to the center of major tourist attractions and parking was convenient. You can park your car after check-out until 2pm.

We booked the hotel seeing that it had 4 stars, there was a pool and the amenities list said there was an oven and microwave for the room. I can tell you that when we got there we were definitely surprised and not in a good way. The pool was closed even though they put a sign on the door thanking people for staying 6 ft apart. I don’t understand how you can be 6 ft apart if you can’t even go into the pool area, let alone the pool itself. Another reason we were extremely unhappy was because we had brought frozen food expecting to be able to heat it up and there was no oven, nor a microwave in the room. For a 4 star hotel that is ridiculous! Additionally, the hotel was doing some COVID-19 relief programs which in retrospect is very nice of them due to the fact that New Orleans is a poor area, but they did not let us know about it when we booked the room and the outside the hotel was full of homeless people and others just sitting around smoking and drinking by both doors outside and roaming throughout the lobby. My husband and I were very displeased and even though the hotel was giving them food and water, they created a place where anyone could have definitely caught the virus if they aren’t careful enough or if anyone walking in had it. If we ever go back to New Orleans, we will not be staying there.

Check in at 4 pm, early check-in for 25 dollars, Ctrip's so-called garden view room has only a small window, the window is a wall, the room is very dark, change the room for 25 dollars, parking 38 dollars, plus breakfast, a total of 220 dollars a night . Bourbon Street has all gone back and forth 3 kilometers. Breakfast is typical of American style, egg sausages. No extra bed, sofa bed and extra bedding.

I loved the experience. It was right around the corner from everything (Bourbon St. Canal St. etc). Highly recommended.

The hotel’s location for a short vacation was not ideal. This was our first trip to New Orleans and we were not familiar with the city. The hotel lobby was in second floor which we did know that and basically followed the crowd. The front desk clerk pretended that she does not have information about our reservation and has to complete our information from scratch! The funny part was that the same morning I had received an email asking us to check in. However since we were in rush weren’t able to do so. The hotel had suites, and ours consisted of two very very small rooms with one small window, so we tried not to stay in as much as possible.

Our family spent two nights at the Bourbon Hotel (October 10-12). We read the reviews and were expecting an upscale hotel experience. We travel very often in the US and around the world, in all types of hotels-from basic 3 starts accommodations to luxury resorts. We do not go to hotels unless we verify recommendations and find the best fit. At most, the reviews are accurate. At times, slightly non-representing, nevertheless, we realize that it is a matter of taste. However, it is rare that an experience is so far fetched from the positive review that I had to write one myself (I very rarely do). From the moment we entered, it was a clear that we are entering a once glamorous venue which was not maintained, not clean with an atmosphere in lobby as if we entered a train station and not a hotel. The room itself was also filthy, with toe nails under our bed, hair in the closet and dust in the room. There was no soap, and housekeeping did not clean at all the following morning. The door to the balcony does not close properly and therefore it is very noisy. The empty mini bar was more of a heater than a cooler. During the whole duration of our stay, the same garbage items were not removed from the elevator and others not cleaned in lobby. When we attempted to order room service as stated on the hotel website, we were told that “we no longer deliver food to room” with no apology given. When we went to try our luck at the breakfast buffet, we were told “we no longer offer it”. We were fine with a-la-carte but then we found out that they only offer bar seating and no high chair was provided for our daughter. Again, with no apology. They were filming a series outside of the hotel, which by itself is a cool thing, but not when it makes the hotel a production room, filthy, messy, noisy and again-the hotel does not acknowledge it. The worst moment was when we needed to wait 15 minutes in the heat to get back to the hotel as the small street was closed for filming. Again, no apology given. When we needed the front desk supervisor’s assistance in a billing matter concerning tax, we were dismissed in the most vulgar and not-service-oriented manner, despite the fact that they clearly did not follow State and Federal Law. We tried to explain the issue but again, there was a total lack of willingness to listen. Bottom line, this hotel is a disgrace. Maybe years ago it deserved 4 stars, today it is a mediocre youth hostel that charges like a luxury hotel. Avoid.

Awesome place with awesome staff!! Would recommend booking any time in new orleans