Check Takua Thung Hotels with Hot Tub

Our recent stay at Aleenta Phuket – Phang Nga Resort & Spa left much to be desired, and unfortunately, our experience was marred by several glaring issues. The room conditions were far from the expected standards of a five-star resort. Outdated decor, worn-out furnishings, and signs of neglect were evident. The lack of maintenance was disappointing, with visible issues like chipped paint and malfunctioning items. The hotel exhibits a clear lack of maintenance and overdue renovations both in the rooms and common spaces. The restaurant's disorganization was a major drawback. Waiting times for tables were excessively long, and even when seated, the service was far from smooth. Dirty tables, missing glasses, napkins, and other essentials were recurrent issues, painting a picture of a poorly managed dining environment. This, coupled with the high prices for subpar quality, left a sour taste. For a purported five-star establishment, the lack of employee training and coordination was glaringly evident. Throughout the stay, service was consistently mediocre, lacking the professionalism one would expect. It is disappointing that the positive efforts of Assistant Manager Noo and employee Ham were overshadowed by the systemic issues plaguing the hotel's overall operation. One of the most concerning aspects of my stay was the consistently unclean restaurant area. Over the course of five days, there was no evidence of proper cleaning of the restaurant area, creating an unhygienic atmosphere that is simply unacceptable in a hotel setting. In conclusion, Aleenta Phuket – Phang Nga Resort & Spa fell short of expectations, with numerous issues ranging from maintenance and service quality to hygiene standards. Despite the commendable efforts of a few staff members, the overall experience was marred by systemic problems. Regrettably, we cannot recommend this hotel and would not consider returning in the future.

Santhiya Resort in Phuket's Natai Beach is a total gem for anyone looking for a chill spot with a mix of chill vibes and Thai luxury. The place is stunning, with cool wooden architecture and a vibe that’s all about relaxation and good times. The real standout for me, though, was the amazing service, especially from Pa at the reception. Losing stuff while traveling is a nightmare, but Pa was a lifesaver. She didn’t just help find my lost items; she went the extra mile to send them to my friends at a different hotel. It’s that kind of above-and-beyond effort that really makes a stay memorable. Aside from awesome people like Pa, Santhiya’s got everything you’d want for a laid-back escape. The spa is a slice of heaven, the gym is top-notch, and the rooms? Pure comfort with stunning surrounding. It’s the kind of place you go to treat yourself, where you feel taken care of and totally at ease. Big shoutout to Pa and everyone at Santhiya for making my stay super special. It’s more than just a resort; it’s a place where you leave feeling better than when you arrived. Totally recommend it if you’re looking to unwind and enjoy some Thai hospitality. Just one negative thing: the food was not great especially if you know what Thailand can offer. I recommend staying in Santhiya but eating outside the hotel. There are plenty of options!