Check Province of Siena Hotels with Hot Tub

We holidayed here for a week & stayed at this hotel ideal for touring around beautiful Tuscany. We picked up our hire car at Pisa airport & were very pleased that the hotel had plenty of secure parking in their new car park. Our room was a junior suite, spacious, comfortable & within the room rate we had free use of the hotels spa. Although this was bookable there was no problem getting a session that suited us & enjoyed the sauna, Turkish steam room & hydra therapy pool. Continental breakfast was included in our room rate with plenty of choice & enjoyed in pleasant surroundings. Outdoor pool & seating area was wonderful. Enjoyed relaxing there during the hot afternoons. Very pleasant bar area with excellent staff. Fabrizio always welcomed you with a smile, was attentive getting our drinks & snacks & could always recommend a local restaurant for our evening meal. We had a relaxing & comfortable stay thorough enjoyed walking around Colle di Val d’Elsa & exploring Lucca, Siena, San Gimignano, Pienza & Monteriggioni. Plenty of choice of restaurants serving delicious food & wine in Colle di Val D’Elsa all walking distance from the hotel.

A superb 11th-century castle hotel with unparalleled views of the Tuscan mountains from both swimming pools. Moreover, the bath salts used in the swimming pool have no chlorine smell at all. The room is exquisitely decorated and has a balcony where you can enjoy the sun and eat snacks outdoors😘

The hotel is a great place to stay with. Receptionist named Neomi was very nice, kind and listening. The hotels surrounding garden and parking is great as well. (without the above I would give a rating of terrible) Breakfast is medium minus - we have expected far and beyond from a Sheraton/Marriot property.... The only one thing that really upset us was an incident where my laptop wireless mouse and keyboard were missing one AA battery. I went down to reception at 7:15am and asked for help - the best idea the team there had to provide is to go outside the hotel and find a shop. I've asked them to be a bit more creative - and they agreed to ask their maintenance department. When I can back at 8:00 the answer was still negative - maintenance department has no batteries. Given such a big place with so many electrical devices to handle - I was quite shocked and asked to share this incident with the duty manager upon my checkout - she is busy I was told. I left my mobile number and asked her to call me once she is free....I'm waiting for her call up until now... Conclusion - if duty manager provides such guest experience, why the other team members will not behave the same?!

Villasanpaolo resort has many positive aspects that make it the perfect location for a week end, or a longer holidays, in Tuscany. First of all the location, in the beautiful Val d'Orcia a few kilometers from San Gimignano or Certaldo. The facility is very nice with a wonderful view that sweeps towards the valley and the hills. The staff is extremely friendly and helpful. After a day spent exploring Tuscany we enjoyed the SPA. The SPA is pretty big and is offering several kinds of services. Great and rich breakfast. Food in the restaurant is quite good. Overall worth for price.

The website is accurate, it ”should” be relaxing and an amazing getaway, unless 90% of the resort is booked with a large loud wedding. Had we known prior to arriving that our 2 night very expensive stay would be barely able to get service the first night because of the wedding guests that proceeded to party well into the night and we were awake listening to them fighting in the middle of the night after they finally finished taking over the bar, lounge and anywhere else they could be. The following night, the actual wedding day, was listening to the DJ doing announcements and playing loud music while trying to go to sleep around midnight. it was anything BUT what we expected our Tuscan adventure (first time ever to italy and we are in our late 50's) to be. We BARELY slept both nights because of the wedding guests. Wanted to talk to someone when we checked out however all staff were so busy with the wedding guests we had to find someone to tell them we were leaving. Our dinner, the Florentine steak, was also nowhere near what we expected and interestingly enough we saw 2 other tables besides ourselves send it back. Again something we couldn't wait to experience and just not what we thought we would get. We booked this trip almost a year out and it was supposed to be the highlight of our 6 weeks, instead it was just an awful experience. Have never looked so forward to a stay and been so incredibly disappointed. As soon as the staff realized we were not with the ”group” we were almost ignored. It was very clear that the bride and her guests was all they were interested in. Came home feeling devastated listening to our friends stay in Tuscany that was exactly what you would have expected. The wedding itself, was absolutely stunning so if you are ever looking for a wedding location would highly recommend as they got fantastic service.

Il secondo anno che vengo in questo splendido hotel dotato di SPA, un hotel davvero molto completo in quanto ha una piscina al coperto di tipo termale ed una all’aperto dotata di ombrelloni e lettini gratuiti per gli ospiti. A completare i servizi la sera musica dal vivo sul prato all’inglese nel giardino è una colazione continentale davvero completa sia di dolce che di salato.

La location esterna è un paradiso, la colazione nella media. L' alloggio assegnatomi non rispecchia la descrizione fornitami in fase di prenotazione né corrisponde alle immagini presenti sul sito. La cucina presenta le stoviglie utilizzate precedentemente, ancora riposte sullo scolapiatti ( tutto rovinato), il frigorifero manca di alcuni appoggi nell'anta di apertura, l'asciugamano lasciato appeso al forno non è stirato, né ripiegato, come se fosse stato utilizzato, il bollitore è pieno di polvere, così come la mensola su cui poggia. Il bagno mette a disagio: la finestrella è minuscola e scomoda da aprire, si affaccia sulla corte esterna, non ha privacy, solo una tendina che con la luce accesa lascia intravedere tutto, il coperchio del water è rovinato, così come la doccia, il box è rotto e presenta parecchie incrostazioni. L'armadio nella camera da letto non ha alcun piano di appoggio e le coperte sembrano riposte a caso, sprovviste del sacchetto per garantire l'igiene delle stesse. È molto caldo perché esposto al sole sui 2 lati finestrati e non ha l'aria condizionata. Ho chiesto spiegazioni e mi è stato detto che le immagini sono puramente indicative. Peccato che sul sito non siano menzionati i dettagli dell'alloggio così come i ”servizi” che ti vengono comunicati all'arrivo: le pulizie sono previste solo ogni 7 giorni, se si desiderano prima, sono a pagamento ( 10€ /di a persona). Non è previsto lo stendibiancheria per ogni alloggio, lo puoi avere solo se utilizzi la lavanderia e poiché la struttura ha la piscina, ho trovato scomodissimo non avere un posto dove stendere gli asciugamani e i costumi ad asciugare. Il letto è una branda matrimoniale, col materasso scomodissimo e sprovvisto del telo di copertura e i 2 cuscini sono di diversa altezza. Da sottolineare che l'alloggio si trova in aperta collina, dista circa 18 minuti dal centro di Siena, perciò non è neppure così comodo per la visita delle zone limitrofe. Purtroppo, per i costi elevatissimi che mi sono stati richiesti, la struttura non merita il soggiorno. Consiglio di richiedere le immagini di tutte le stanze dell'alloggio che vi verrebbe assegnato, prima di prenotare, giusto per non avere sorprese ( alcuni appartamenti sono al contrario bellissimi) e i costi dei servizi extra.

Dear Marta, THANK YOU SO MUCH FOR EVERYTHING ♥️ Starting with your warm welcome until the goodbye we felt like coming back home 🥰 We appreciate all the small details you took care of (giving us the same rooms as last time) and giving so much efforts in the organization of the wedding ♥️ As you posted on instagram, you became a friend for us 😘 Our families and we were so happy with everything, the taste of the food, the venue, the decoration and flowers. And you know how picky Italians are with the food 😅 Thank you also for the photos and videos. It was also nice that you were part of everything 😘 We are looking very forward to see you soon, whether in Germany, Switzerland or Frankfurt 😘😘😘 Take care and with love, Seby, Alex, Luisa and Gianni