Embassy Suites by Hilton at Hot Springs Convention Center
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Embassy Suites by Hilton at Hot Springs Convention Center
400 Convention Blvd, Hot Springs, Arkansas, 71901, United States
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Amenities
Golf course
Indoor swimming pool
Gym
Public parking
EV charging station
24-hour front desk
Luggage storage
Bar
All amenities
Property Description
Embassy Suites by Hilton at Hot Springs Convention Center, located in the Ouachita Mountains, is adjacent to the Hot Springs National Park and attached to the Hot Springs Convention Center that offers 360,000 sq. ft. of meeting space. It is the only full service all suite property in Hot Springs. On-property outlets include Spa Botanica, Cascades restaurant and the Marketplace Gift Shop. Amenities include complimentary full cooked-to-order breakfast, evening reception with complimentary snacks and cocktails, shuttle service to numerous attractions, indoor pool, hot tub, fitness center and business center.
Area attractions close by or a short drive away include Historic Bathhouse Row, Oaklawn Thoroughbred Racing and Gaming, Magic Springs Theme and Water Park, Garvan Woodland Gardens, Historic downtown with great shopping galleries and restaurants, Hot Springs Mountain Tower, Superlift Off Road Vehicle Park, Lakes Hamilton, Ouachita and Degray and much more. Companies located in the area include Weyerhaeuser, Xerox, Triumph, CHI and St. Vincent National Park Medical Center.
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8.2/10
Cleanliness8.2
Amenities8.2
Location8.2
Service8.2
All 97 reviews
Surroundings
Airport: Memorial Field Airport
(6.1 km)
Landmarks: Hot Springs Convention Center Bank OZK Arena
(100m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

7
Corner Suite-2 Queen Beds-Nonsmoking
2 Queen bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Refrigerator
Microwave
Conditioner
Check Availability

4
Executive King Suite-Non-Smoking
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability

5
1 King Pure Suite Mobility/Hearing Access Tub
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability

8
Corner King Suite-Non-Smoking
1 King bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Refrigerator
Microwave
Conditioner
Check Availability

6
King Suite-Hearing Accessible-Non-Smoking
1 King bed
Has window
Non-smoking
Air conditioning
Refrigerator
Microwave
Phone amplifier
Check Availability

1
Two-Room Suite With Two Queen Beds-Hearing Accessible
2 Queen bed
Has window
Non-smoking
Daily housekeeping
Telephone
Check Availability

9
Premium Corner King Suite-Non-Smoking
1 King bed
Has window
Non-smoking
Air conditioning
Refrigerator
Microwave
Conditioner
Check Availability

8
King Suite-Non-Smoking
1 King bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Refrigerator
Microwave
Conditioner
Check Availability

6
1 Kg Ste Mobility/Hearing Access Tub No Smok
1 King bed
Has window
Non-smoking
Air conditioning
Refrigerator
Microwave
Phone amplifier
Check Availability

4
Suite With 2 Double Beds-Hearing Accessible-Non-Smoking
2 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability

8
2 Queen Beds Corner Premium Suite Non Smoking
2 Queen bed
Has window
Non-smoking
Air conditioning
Refrigerator
Microwave
Conditioner
Check Availability

5
Premium Suite With 2 Double Beds-Non-Smoking
2 Double bed
Has window
Non-smoking
Air conditioning
Refrigerator
Microwave
Conditioner
Check Availability

3
Two Room Suite With 2 Queen Beds
2 Queen bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Refrigerator
Microwave
Conditioner
Check Availability

6
Presidential Room With 1 King Bed-Mobility Accessible Roll-in Shower-Non-Smoking
1 King bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, In-Room Air Purification)
Bedroom 1:1 King bed
Non-smoking
Air conditioning
Bathtub
Refrigerator
Toothbrushes
Check Availability

6
2 Room Suite-Pure Wellness-2 Double Beds
2 Double bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Refrigerator
Microwave
Conditioner
Check Availability

5
Corner King Suite With 1 King Bed And Shower-Non Smoking
1 King bed and 1 Sofa bed
Has window
Non-smoking
Daily housekeeping
Check Availability

7
1 King Prem Ste Mobility/Hearing Access Tub Ns
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability

8
Two-Room Suite With 1 King Bed-Pure Wellness
1 King bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Refrigerator
TV
Toothbrushes
Check Availability

8
Premium King Suite-Non-Smoking
1 King bed
Has window
Non-smoking
Air conditioning
Refrigerator
Microwave
Conditioner
Check Availability

6
King Suite With Mobility Accessible Roll-in Shower-Non-Smoking
1 King bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Refrigerator
Microwave
Phone amplifier
Check Availability

4
Suite With 2 Double Beds-Non-Smoking
2 Double bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Refrigerator
Microwave
Conditioner
Check Availability

4
King Suite With Shower-Non-Smoking
1 King bed and 1 Sofa bed
Has window
Non-smoking
Daily housekeeping
Telephone
Check Availability

4
Two-Room Presidential Suite With 1 King Bed-Non Smoking
1 King bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
Hide Room Types
Guest Reviews
8.2/10
Very Good
97 reviews

- Cleanliness8.2
- Amenities8.2
- Location8.2
- Service8.2
Average for similar properties in Hot Springs

Guest User
July 29, 2025

I’ve stayed at many Embassy Suites over the years and never liked their standard, noisy, atrium design, so I avoided them where possible. The Hot Springs CC one changed my mind. The hotel and guest suites were completely redone, very nice, contemporary design, functional layout, comfy and welcoming. I also tend to avoid eating at hotel bars, but I was exhausted and did not want to leave the hotel. I just had a burger, nothing fancy… but it now ranks in one of the top 5 I had, ever. Staff is super friendly and attentive. Good WiFi and AI powered phone system (very cool!). They definitely pay attention to detail. Highly recommended.

Guest User
July 22, 2025

Disgusting. We just arrived and there are hairs on the floor, bedding, vanity, and dust build up on all the lamps. We even paid extra for a wellness room which is quite ironic. They are sold out of rooms so they are coming to change the bedding and clean the restroom. Just stinks that the cleanliness is not already in place. Also, it wreaks of smoke in this particular room. Just a heads up that if cleanliness is a priority for you, you might look elsewhere.

Guest User
July 21, 2025

If I could give a 0 I would. Let's start with the two different bugs in the room. One look like a tic and the other, I have no clue. Then there is the 5 family reunions allowed to make noise well pass 11. Let's talk about the food I ordered 2 hours ago, only to find to find out the kitchen crew went home. Then the guy had the nerve to offer crackers. IkYFL. Do not go here. I FORFOT THE BATHROOM TOILET WAS DIRTY AND THE FLOORS HAD A LOT OF HAIR ON IT. JUST NASTY.

Guest User
July 15, 2025

BUGS and I have pictures for proof. Terrible customer service as front desk had to Valet our car. I would NOT recommend this hotel.We paid over $600 for 1 night in the Presidental Suite. This was all during a cheering competition. So the hotel was full, elevators were slow, room had bugs.

Guest User
July 14, 2025

This was the worst hotel of our travels in the past several years. No seriously. It is. We had the unfortunate luck of staying here on a weekend of a big cheer competition. If you haven’t experienced a hotel stay with cheer moms and girls, consider yourself lucky. The manager called us prior to check in. That’s never a good sign. They said there was a “glitch” and our two-queen suite wasn’t available. She said they “upgraded” us though to a king suite with a pullout. For a family of 4 that is NOT an upgrade. Then we checked in. This upgraded king suite was actually a queen bed with a king headboard. Ridiculous. We didn’t have enough towels and there was no bedding for the pullout. I rarely go to a hotel desk to complain. This may have been my first time actually, because I'm really easygoing. I used to stay in fleabags growing up with my family. I have a very low bar of acceptable accommodations. But I wasn't happy. I went to the desk and they said they would give us a 2nd room. Same queen situation with the pullout sofa. There was no bedding and no pillows for that bed either. We requested more bedding. They said they would send it up and it never arrived. The 2nd room was never added to the digital app and our keycards somehow were deactivated the next morning. One elevator was out. There was a line for the elevator and we would have to wait while it went from floor to floor with all the cheer kids who no one could seem to control and tell to stop behaving poorly as other people are also staying at the hotel.

5erint
July 7, 2025

Great hotel! We were here for a night while traveling through and visiting the park. Super clean, friendly staff, and great breakfast. We needed more towels and they were super quick to get them there. The hotel has been updated and it’s great. I would stay here again.

SAMuel
May 1, 2025

Amazing!

Hayden
April 27, 2025

It was great

Lashonda
April 27, 2025

So jasmine is the one who checked us in. She was very pleasant and friendly. She knows how to do her job
Services & Amenities
Most Popular Amenities
Golf course
Off-site
Indoor swimming pool
Gym
Public parking
Additional charge
EV charging station
24-hour front desk
Luggage storage
Bar
Restaurant
Conference room
Additional charge
Multi-function room
Wi-Fi in public areas
Free

Indoor swimming pool

Gym

Bar

Restaurant

Conference room

Multi-function room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Indoor swimming pool
Parking
Public (not only for guests) is available On-site parking, and Charge, US$10.00 (approx. PHP 581.75) Daily. Reservation needed.
Public parking
Additional charge
Car charging facilities
Valet parking
Additional charge
Front Desk Services
24-hour front desk
Express check-in and check-out
Safe at front desk
Luggage storage
Languages Spoken
Spanish
Food & Drink
Bar
Room service
Convenience store/kiosk
Health & Wellness
Mountain biking
Off-site
Golf course
Off-site
Gym
Public Areas
No smoking in public areas
Smoking area
ATM
Elevator
Cleaning Services
Clothes dryer
Dry cleaning
Laundry service (on-site)
Additional charge
Business Services
Multi-function room
Conference room
Additional charge
Fax/copying service
Additional charge
Wedding service
Accessibility
Assistive listening devices
Braille signs
Pool hoist available
Accessible rooms available
Pool ramp available
Stair-free main entrance
Wheelchairs available
Safety & Security
Intruder alarm
Smoke detector
CCTV in public areas
Fire extinguisher
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: After 16:00
Check-out: Before 11:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeFull English/Irish
Age | Fee |
---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs, cats
Fee: Contact the property for details
Service Animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 21 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 2003
- Renovated: 2016
- Number of Rooms: 235
Embassy Suites by Hilton at Hot Springs Convention Center, located in the Ouachita Mountains, is adjacent to the Hot Springs National Park and attached to the Hot Springs Convention Center that offers 360,000 sq. ft. of meeting space. It is the only full service all suite property in Hot Springs. On-property outlets include Spa Botanica, Cascades restaurant and the Marketplace Gift Shop. Amenities include complimentary full cooked-to-order breakfast, evening reception with complimentary snacks and cocktails, shuttle service to numerous attractions, indoor pool, hot tub, fitness center and business center.
Area attractions close by or a short drive away include Historic Bathhouse Row, Oaklawn Thoroughbred Racing and Gaming, Magic Springs Theme and Water Park, Garvan Woodland Gardens, Historic downtown with great shopping galleries and restaurants, Hot Springs Mountain Tower, Superlift Off Road Vehicle Park, Lakes Hamilton, Ouachita and Degray and much more. Companies located in the area include Weyerhaeuser, Xerox, Triumph, CHI and St. Vincent National Park Medical Center.
Frequently Asked Questions
What is the cancellation policy for Embassy Suites by Hilton at Hot Springs Convention Center?
The cancellation policy for Embassy Suites by Hilton at Hot Springs Convention Center varies depending on the type of room and booking conditions.What is the cancellation policy for Embassy Suites by Hilton at Hot Springs Convention Center?
What are the check-in and check-out times at Embassy Suites by Hilton at Hot Springs Convention Center?
Standard check-in time at Embassy Suites by Hilton at Hot Springs Convention Center is 16:00 and check-out time is 11:00.What are the check-in and check-out times at Embassy Suites by Hilton at Hot Springs Convention Center?
Does Embassy Suites by Hilton at Hot Springs Convention Center provide breakfast?
Yes, Breakfast is offered at Embassy Suites by Hilton at Hot Springs Convention Center. Breakfast option(s): Full English/Irish. Does Embassy Suites by Hilton at Hot Springs Convention Center provide breakfast?
Can I bring my pet inside the Embassy Suites by Hilton at Hot Springs Convention Center?
Pets are allowed on request at Embassy Suites by Hilton at Hot Springs Convention Center. Charges may be applicable.Can I bring my pet inside the Embassy Suites by Hilton at Hot Springs Convention Center?
How far is the Embassy Suites by Hilton at Hot Springs Convention Center from the closest airport?
The closest airport is Memorial Field Airport, and it is about 12 mins from hotel by car (6.1 km).How far is the Embassy Suites by Hilton at Hot Springs Convention Center from the closest airport?
About This Property
Nearest Airport | Memorial Field Airport |
---|---|
Distance to Airport | 6.13KM |
Average Price From | PHP13788 |
Hotel Star Rating | 3 |