Embassy Suites by Hilton at Hot Springs Convention Center
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1 room, 2 adults, 0 children
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Embassy Suites by Hilton at Hot Springs Convention Center

400 Convention Blvd, Hot Springs, Arkansas, 71901, United States
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Amenities
Golf course
Indoor swimming pool
Gym
Public parking
EV charging station
24-hour front desk
Luggage storage
Bar
All amenities
Property Description
Embassy Suites by Hilton at Hot Springs Convention Center, located in the Ouachita Mountains, is adjacent to the Hot Springs National Park and attached to the Hot Springs Convention Center that offers 360,000 sq. ft. of meeting space. It is the only full service all suite property in Hot Springs. On-property outlets include Spa Botanica, Cascades restaurant and the Marketplace Gift Shop. Amenities include complimentary full cooked-to-order breakfast, evening reception with complimentary snacks and cocktails, shuttle service to numerous attractions, indoor pool, hot tub, fitness center and business center. Area attractions close by or a short drive away include Historic Bathhouse Row, Oaklawn Thoroughbred Racing and Gaming, Magic Springs Theme and Water Park, Garvan Woodland Gardens, Historic downtown with great shopping galleries and restaurants, Hot Springs Mountain Tower, Superlift Off Road Vehicle Park, Lakes Hamilton, Ouachita and Degray and much more. Companies located in the area include Weyerhaeuser, Xerox, Triumph, CHI and St. Vincent National Park Medical Center.
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8.2/10
Very Good
Cleanliness8.2
Amenities8.2
Location8.2
Service8.2
All 97 reviews
Surroundings
Airport: Memorial Field Airport
(6.1 km)
Landmarks: Hot Springs Convention Center Bank OZK Arena
(100m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Corner Suite-2 Queen Beds-Nonsmoking
7

Corner Suite-2 Queen Beds-Nonsmoking

2 Queen bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Refrigerator
Microwave
Conditioner
Room Details
Check Availability
Executive King Suite-Non-Smoking
4

Executive King Suite-Non-Smoking

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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1 King Pure Suite Mobility/Hearing Access Tub
5

1 King Pure Suite Mobility/Hearing Access Tub

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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Corner King Suite-Non-Smoking
8

Corner King Suite-Non-Smoking

1 King bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Refrigerator
Microwave
Conditioner
Room Details
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King Suite-Hearing Accessible-Non-Smoking
6

King Suite-Hearing Accessible-Non-Smoking

1 King bed
Has window
Non-smoking
Air conditioning
Refrigerator
Microwave
Phone amplifier
Room Details
Check Availability
Premium Corner King Suite-Non-Smoking
9

Premium Corner King Suite-Non-Smoking

1 King bed
Has window
Non-smoking
Air conditioning
Refrigerator
Microwave
Conditioner
Room Details
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Two-Room Suite With Two Queen Beds-Hearing Accessible
1

Two-Room Suite With Two Queen Beds-Hearing Accessible

2 Queen bed
Has window
Non-smoking
Daily housekeeping
Telephone
Room Details
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King Suite-Non-Smoking
8

King Suite-Non-Smoking

1 King bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Refrigerator
Microwave
Conditioner
Room Details
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1 Kg Ste Mobility/Hearing Access Tub No Smok
6

1 Kg Ste Mobility/Hearing Access Tub No Smok

1 King bed
Has window
Non-smoking
Air conditioning
Refrigerator
Microwave
Phone amplifier
Room Details
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Suite With 2 Double Beds-Hearing Accessible-Non-Smoking
4

Suite With 2 Double Beds-Hearing Accessible-Non-Smoking

2 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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2 Queen Beds Corner Premium Suite Non Smoking
8

2 Queen Beds Corner Premium Suite Non Smoking

2 Queen bed
Has window
Non-smoking
Air conditioning
Refrigerator
Microwave
Conditioner
Room Details
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Premium Suite With 2 Double Beds-Non-Smoking
5

Premium Suite With 2 Double Beds-Non-Smoking

2 Double bed
Has window
Non-smoking
Air conditioning
Refrigerator
Microwave
Conditioner
Room Details
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Two Room Suite With 2 Queen Beds
3

Two Room Suite With 2 Queen Beds

2 Queen bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Refrigerator
Microwave
Conditioner
Room Details
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Presidential Room With 1 King Bed-Mobility Accessible Roll-in Shower-Non-Smoking
6

Presidential Room With 1 King Bed-Mobility Accessible Roll-in Shower-Non-Smoking

1 King bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
2 Room Suite-Pure Wellness-2 Double Beds
6

2 Room Suite-Pure Wellness-2 Double Beds

2 Double bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Refrigerator
Microwave
Conditioner
Room Details
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Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, In-Room Air Purification)

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, In-Room Air Purification)

Bedroom 1:1 King bed
Non-smoking
Air conditioning
Bathtub
Refrigerator
Microwave
Room Details
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Corner King Suite With 1 King Bed And Shower-Non Smoking
5

Corner King Suite With 1 King Bed And Shower-Non Smoking

1 King bed and 1 Sofa bed
Has window
Non-smoking
Daily housekeeping
Room Details
Check Availability
1 King Prem Ste Mobility/Hearing Access Tub Ns
7

1 King Prem Ste Mobility/Hearing Access Tub Ns

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
Two-Room Suite With 1 King Bed-Pure Wellness
8

Two-Room Suite With 1 King Bed-Pure Wellness

1 King bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Refrigerator
TV
Microwave
Room Details
Check Availability
Premium King Suite-Non-Smoking
8

Premium King Suite-Non-Smoking

1 King bed
Has window
Non-smoking
Air conditioning
Refrigerator
Microwave
Conditioner
Room Details
Check Availability
King Suite With Mobility Accessible Roll-in Shower-Non-Smoking
6

King Suite With Mobility Accessible Roll-in Shower-Non-Smoking

1 King bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Refrigerator
Microwave
Phone amplifier
Room Details
Check Availability
Suite With 2 Double Beds-Non-Smoking
4

Suite With 2 Double Beds-Non-Smoking

2 Double bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Refrigerator
Microwave
Conditioner
Room Details
Check Availability
King Suite With Shower-Non-Smoking
4

King Suite With Shower-Non-Smoking

1 King bed and 1 Sofa bed
Has window
Non-smoking
Daily housekeeping
Telephone
Room Details
Check Availability
Two-Room Presidential Suite With 1 King Bed-Non Smoking
4

Two-Room Presidential Suite With 1 King Bed-Non Smoking

1 King bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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Guest Reviews

8.2/10
Very Good
97 reviews
Verified Reviews
  • Cleanliness8.2
  • Amenities8.2
  • Location8.2
  • Service8.2
Average for similar properties in Hot Springs
Most Mentioned
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 29, 2025
I’ve stayed at many Embassy Suites over the years and never liked their standard, noisy, atrium design, so I avoided them where possible. The Hot Springs CC one changed my mind. The hotel and guest suites were completely redone, very nice, contemporary design, functional layout, comfy and welcoming. I also tend to avoid eating at hotel bars, but I was exhausted and did not want to leave the hotel. I just had a burger, nothing fancy… but it now ranks in one of the top 5 I had, ever. Staff is super friendly and attentive. Good WiFi and AI powered phone system (very cool!). They definitely pay attention to detail. Highly recommended.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 22, 2025
Disgusting. We just arrived and there are hairs on the floor, bedding, vanity, and dust build up on all the lamps. We even paid extra for a wellness room which is quite ironic. They are sold out of rooms so they are coming to change the bedding and clean the restroom. Just stinks that the cleanliness is not already in place. Also, it wreaks of smoke in this particular room. Just a heads up that if cleanliness is a priority for you, you might look elsewhere.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 21, 2025
If I could give a 0 I would. Let's start with the two different bugs in the room. One look like a tic and the other, I have no clue. Then there is the 5 family reunions allowed to make noise well pass 11. Let's talk about the food I ordered 2 hours ago, only to find to find out the kitchen crew went home. Then the guy had the nerve to offer crackers. IkYFL. Do not go here. I FORFOT THE BATHROOM TOILET WAS DIRTY AND THE FLOORS HAD A LOT OF HAIR ON IT. JUST NASTY.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 15, 2025
BUGS and I have pictures for proof. Terrible customer service as front desk had to Valet our car. I would NOT recommend this hotel.We paid over $600 for 1 night in the Presidental Suite. This was all during a cheering competition. So the hotel was full, elevators were slow, room had bugs.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 14, 2025
This was the worst hotel of our travels in the past several years. No seriously. It is. We had the unfortunate luck of staying here on a weekend of a big cheer competition. If you haven’t experienced a hotel stay with cheer moms and girls, consider yourself lucky. The manager called us prior to check in. That’s never a good sign. They said there was a “glitch” and our two-queen suite wasn’t available. She said they “upgraded” us though to a king suite with a pullout. For a family of 4 that is NOT an upgrade. Then we checked in. This upgraded king suite was actually a queen bed with a king headboard. Ridiculous. We didn’t have enough towels and there was no bedding for the pullout. I rarely go to a hotel desk to complain. This may have been my first time actually, because I'm really easygoing. I used to stay in fleabags growing up with my family. I have a very low bar of acceptable accommodations. But I wasn't happy. I went to the desk and they said they would give us a 2nd room. Same queen situation with the pullout sofa. There was no bedding and no pillows for that bed either. We requested more bedding. They said they would send it up and it never arrived. The 2nd room was never added to the digital app and our keycards somehow were deactivated the next morning. One elevator was out. There was a line for the elevator and we would have to wait while it went from floor to floor with all the cheer kids who no one could seem to control and tell to stop behaving poorly as other people are also staying at the hotel.
5‍e‍r‍i‍n‍t
July 7, 2025
Great hotel! We were here for a night while traveling through and visiting the park. Super clean, friendly staff, and great breakfast. We needed more towels and they were super quick to get them there. The hotel has been updated and it’s great. I would stay here again.
S‍A‍M‍u‍e‍l
May 1, 2025
Amazing!
H‍a‍y‍d‍e‍n
April 27, 2025
It was great
L‍a‍s‍h‍o‍n‍d‍a
April 27, 2025
So jasmine is the one who checked us in. She was very pleasant and friendly. She knows how to do her job

Services & Amenities

Indoor swimming pool
Gym
Bar
Restaurant
Conference room
Multi-function room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Indoor swimming pool
Parking
Public (not only for guests) is available On-site parking, and Charge, US$10.00 (approx. PHP 581.75) Daily. Reservation needed.
Front Desk Services
Languages Spoken
Food & Drink
Health & Wellness
Public Areas
Cleaning Services
Business Services
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 16:00
Check-out: Before 11:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeFull English/Irish
AgeFee
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs, cats
Fee: Contact the property for details

Service Animals
Service animals are allowed on request

Age Requirements
The main guest checking in must be at least 21 years old

Paying at the Hotel

  • Cash

Property Description

  • Opened: 2003
  • Renovated: 2016
  • Number of Rooms: 235
Embassy Suites by Hilton at Hot Springs Convention Center, located in the Ouachita Mountains, is adjacent to the Hot Springs National Park and attached to the Hot Springs Convention Center that offers 360,000 sq. ft. of meeting space. It is the only full service all suite property in Hot Springs. On-property outlets include Spa Botanica, Cascades restaurant and the Marketplace Gift Shop. Amenities include complimentary full cooked-to-order breakfast, evening reception with complimentary snacks and cocktails, shuttle service to numerous attractions, indoor pool, hot tub, fitness center and business center. Area attractions close by or a short drive away include Historic Bathhouse Row, Oaklawn Thoroughbred Racing and Gaming, Magic Springs Theme and Water Park, Garvan Woodland Gardens, Historic downtown with great shopping galleries and restaurants, Hot Springs Mountain Tower, Superlift Off Road Vehicle Park, Lakes Hamilton, Ouachita and Degray and much more. Companies located in the area include Weyerhaeuser, Xerox, Triumph, CHI and St. Vincent National Park Medical Center.

Frequently Asked Questions

What is the cancellation policy for Embassy Suites by Hilton at Hot Springs Convention Center?

The cancellation policy for Embassy Suites by Hilton at Hot Springs Convention Center varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Embassy Suites by Hilton at Hot Springs Convention Center?

Standard check-in time at Embassy Suites by Hilton at Hot Springs Convention Center is 16:00 and check-out time is 11:00.

Does Embassy Suites by Hilton at Hot Springs Convention Center provide breakfast?

Yes, Breakfast is offered at Embassy Suites by Hilton at Hot Springs Convention Center. Breakfast option(s): Full English/Irish.

Can I bring my pet inside the Embassy Suites by Hilton at Hot Springs Convention Center?

Pets are allowed on request at Embassy Suites by Hilton at Hot Springs Convention Center. Charges may be applicable.

How far is the Embassy Suites by Hilton at Hot Springs Convention Center from the closest airport?

The closest airport is Memorial Field Airport, and it is about 12 mins from hotel by car (6.1 km).

About This Property

Nearest AirportMemorial Field Airport
Distance to Airport6.13KM
Average Price FromPHP13788
Hotel Star Rating3