Staybridge Suites Hot Springs

Lovely location just south of the national park and right on the lake! Rooms spacious and clean. Would stay here again!

We had a good stay there are positives and negatives. The positives is that the place is clean. The staff is friendly. The rooms are nice. The negative is the elevators are aggravating because there's only one for the whole building and it's very slow, the breakfast is disappointing, although it's better than some. With all that said we would return. I just wish they would do something about those other.

This is our 4th stay here. We will return again I'm sure. Check in was AMAZING! We were early because 1/2 way through our 4 hour drive my husband was struck with a case of vertigo. I told the lady at the desk that I knew we were too early but asked if it was ok for us to just rest in the lobby due to his feeling so bad due to vertigo. She was so sweet and said "Of course is ok. Let me just check and make sure if there's a room ready." There was not but that was ok, just resting was helpful. It wasn't much longer before she called me up to the desk to say she had a room for us! She had spoken to her manager about our situation and was given permission to check us in early as soon as our room your was ready. Now THAT is customer service! It was nothing in their control nor that they were in fault of. It was simply a bad situation and they cared enough to do what they could to help. After a few hours of rest my husband felt a lot better. The room was very clean with fairly new looking living area furnishings. Bed linens were clean and soft. The beds are more firm than we prefer, so not an actual issue just a preference. We still had 2 good nights sleep. Kitchen area was more cramped than the other 2 rooms (310 twice and 402 once) we've stayed in here. There was no counter for sitting/eating and the only counter space for prep was taken up by the microwave. A small table would have been helpful but no deal breaker. Bathroom/dressing area was clean and stocked well. Shower pressure was a tad low but did the job. Breakfast and the 1 night of evening social we were there for were both good food, stocked well (evening social ran out of 2 things early but they were refilled in short time) We were once again very happy with our stay and the value is still great!

My family and I enjoyed the spacious suite with two queen beds, pullout sofa. We had views of the lake. The front desk and other staff were very courteous , friendly and helpful. Breakfast was excellent and varied. I would stay here again. Hotels in Hot Springs are generally pricey, but we got great value for our money.

Shower blues. Everything went well with the stay. Only problem we had was, the shower curtain rod was loose and in danger of co ing off the was. In addition the shower was difficult to turn on.

Not a terrible stay. Room was clean, dove products available, clean linen, and we had a small kitchenette, which im sure is more useful for multiple day stay. Breakfast was decent. Need more space and maybe a 2nd waffle iron. All in all it served its purpose.