Suites at the Red Rock Vacation Rentals

"Spa": After upping our room package to include the "spa" we were told that the "spa" no longer included a hot tub. That missing element should have been conveyed before hand. We could not find the spa robes and neither could the hotel super. We had to call the owners. who were not on site, to get them. Waiting to use a spa that you have paid for is Not relaxing. The "spa" shower had almost 0 water pressure and the shower floor was dirty. The heated floor room was nice in concept; however, the room had a bunch of pillows strewn about the perimeter but none of the pillows had removable covers and it did not seem that that the pillows were changed regularly. If it's a spa, the pillows should be per customer. Why would I want a used pillow? The sauna was really the only space that worked. There were no instructions for saune and I ended up burning my hand when pouring water on the rocks (I'll accept human error on my part for the burn). Room: comfortable beds and the bathroom had a shower with lots of pressure and adjustable head. We were the only customers, and all the other un-occupied rooms were open for us to walk through. It was a bit creepy to be the only customers. Lobby: was desolate. The lobby was open/unlocked to the street even though there was no night manager. There were (3) of us in our room but if it had just been myself I would have felt very unsafe, As an architect I was looking forward to staying in this historic hotel. The place has so much potential and it is sad that it is not being realized.

Best location and great rooms with charm. The building is from the 19th century so it has a charm to it. The floors are pretty good. The heater was able to make it comfortable as it was maybe 40F outside at night. Maybe it was colder. I really want to love this place as the location is great, the owners were very friendly and accommodating but keeping in mind the price in a perfect world the hallways wouldn't creep in so much noise from other guests. That's perhaps my only complaint. The doors being perhaps the thing I wish kept more sound out. It wasn't bad but I was with my kids and definitely imagined we were making noise too. With good weather the walkability of this location is amazing. THe new construction for the sidewalks is gorgeous and we enjoyed visiting the food, shops and movie theatre. The river is also a joy to walk along. The room was great but for the price I wish it was a bit nicer. I would stay again though as the location is just too good.

Was a very beautiful room, cozy n private. Definitely planning on revisiting!

Just...ok Room was small. Community fridge only where our beverages were stolen and our pizza was rifled through. Door locks are tricky. Will do for a night's sleep, clean and comfy beds but not awesome for the price.

Minimal service hotel. This hotel is just a hotel - not a “resort” or “spa”. Service is minimal because they are in the process of selling up. If you just want a comfortable room for the night, you’ll get that, but don’t expect anything more. The restaurant was closed, as were other restaurants in the town. Whole city seems to be struggling to survive, meanwhile all the streets are being dug up for renovations resulting in one giant construction site and a frustrating temporary one way system.

Hotel in Hot Springs This hotel is well located in Hot Springs. It is clean but a little weathered. The room was comfortable and there are plenty of common rooms to sit in. A lot of activity in the restaurant and bar.