Top 5-Star Hotels in Horry County

The hotel is lovely. My room was fine except for ”rust” in the bath tub. I could not take a bath. I did not report it intitially was there for a conference and did not have time nor did I want to change rooms and was not sure there were rooms available. Boy, did the clerk at the front desk ream me when I checked out and mentioned it and wanted them to make amends. She said it was my fault I did not report it and said I called down on the second day to the front desk from my room phone and it rang and rang. She saId I could have stopped by during my conference. I said I want to speak to a manager - the manager was nice and after repeating multiple times saying it wasn't intentional - I cut her off and said I want a meal comped. She provided a $40 credit. Obviously, Mariott doesn't train their employees that the customer is right.

The GOOD - 1. Location, does not get better than this at Myrtle Beach. This is located at the end of the 'strip of myrtle beach' as is away from the crowds on Ocean blvd. 2. The hotel is well made in terms of design. Whatever you need is located at a convenient spot. Parking is close to the rooms in both the buildings, but costs you $10/night. 3. Good sleep quality, I got a good 8-hour sleep The BAD - 1. Condition of the rooms is awful. The carpet is the dirtiest I have ever seen in any hotel. Imagine the amount of dirt they hold and the air you will breathe inside the room! 2. No USB points. Clearly indicates that the hotel has not been upgraded for decades. Luckily, found one USB point in the alarm clock. 3. Room Service - The rooms are cleaned only when requested. I requested. The guy came, vacuumed the room, made the bed and left! Did not even collect the used towels from the floor or place new toiletries. The towels remained in the room until our check out. The UGLY - 1. Pool - Dirty pools and Ian (hurricane) was the excuse. Most other ocean front hotels had clean pools with people in them. The pools in this property were filled with filth and insects. The lazy river is actually the 'dirty river'. The pool was so called ”cleaned” after I complained, but it was still very dirty, so I just avoided to get in it. 2. Property Maintenance - This could potentially be the best resort in MB but it is so poorly maintained, it's a shame! One of the employees at Hilton Grand Vacations told me in this trip that this is meant to be the ”overflow property” of Hilton in MB and because it is so poor, it might be stripped off of the Hilton badge next year; can't say if it was true, but clearly indicates that employees are aware of the condition of this resort. Had this been a properly maintained resort, I would have stayed here during all my visits to MB, but I aint coming back!

Experience Myrtle Beach at our all-new, all-grand oceanfront resort. Built entirely from the ground up directly on the Grand Strand, Myrtle Beach Oceanfront Resort offers a one-of-a-kind stay for the entire family—or the entire friend group. Take a dip in our two-tier pool, enjoy open-air cocktails and bites at our pool bar and restaurant, and tap into your playful side with beachside activities for all.When you’re ready to hit the town, the options are endless. Take a stroll along the boardwalk, go for a joyride on the SkyWheel, or tee off on one of the many celebrity-owned golf courses nearby.Rather relax at the resort? We get it. Our spacious one-, two-, three-, and four-bedroom villas have everything you want and need: a full kitchenette and modern sea-inspired interiors in every single room.Please note there is a resort fee that includes a variety of onsite amenities.