SureStay Hotel by Best Western North Myrtle Beach

Clean and kind good price, great location

The service was fair. The only downside was their breakfast. It was not a good variety and the temperature of the biscuits and sos was cool. The room was good and I liked the location for what I had in mind.

What a nice enough place, They should buy new sheets though

Overall the stay was pleasant. We arrived on Friday and checked out on Monday. Our room was never cleaned. One of the housekeepers asked if we had our do not disturb dogn on out door. We did not . So I asked her for new towels and wash cloths. She obliged us. Also upon check in staff added our $100 damage deposit to my bank card . It would be nice to ask if the customer will be paying it with cash or card. Some customers , like myself, would like their money upon the inspection of the room and check out instantly in hand.

Good location and great staff

I booked this room online during bike week, when all hotels were booked. They then turned me away saying they wouldn’t rent to locals, but they did reimburse me, so that was awesome! Maybe you should consider renting to locals? We need to get away sometimes too!

This motel did absolutely everything I needed it to do for a weekend at the house of blues. Friendly staff. Clean room.

I actually stayed there three nights. The paint job in the room was so appalling. I kept thinking that I needed to fix it for them. Some of the places that they had replaced fixtures, didn’t even get painted. It was the paint prior to that was showing. There was a very musty smell in the house and it was a non-smoking room. The continental breakfast was embarrassing. They had waffles one out of the three days, the apples were weeks old. The cereal was discolored. It had been in the plastic containers so long and that’s what they serve juice and toast. Our toilet seat broke, and it took almost an hour for the gentleman to come back to keep fixing it after three attempts, not his fault it’s just that he was not well trained . They advertise a pool and a Jacuzzi both of them indoors. The second night we were there we went to go swim and it was so cold we couldn’t stand it. Bathwater is hot compared to that the Jacuzzi wasn’t even warm so we didn’t get to swim. we asked for some kind of an adjustment for false advertising and for the fact that there were so many problems and they said because we went through a third-party they couldn’t do anything about that . There could’ve been an adjustment with no problem they know it. The actual employees were pretty nice though that was the only good thing about the trip staying there. I’m not finished yet.

Great property