Comfort Suites Hopkinsville Near Fort Campbell

Clean rooms and very friendly staff. Would stay again! Breakfast looked great but I fast til lunch. Water was hot and a/c was cold. Great location as well. The ladies at the seat were super friendly and helpful. If you stay here check out the horseshoe steak house, it’s about 2 miles away on the right. Foods priced good and great steak/pork chops.

We enjoyed our one night stay. Welcomed by staff. Room was clean. It was near the elevator which had a very squeaky door. Breakfast was warm and the selection was good. Several restaurants nearby as well as a Walmart to pick up travel supplies. We would stay here again.

This is the best comfort inn ive ever stayed at the rooms are spacious up to date and clean. The staff are friendly and very helpful. The location is well within walking distance of nice places to eat. They are on the corner of a buisness loop rd so there isnt alot of noisy traffic. The front desk clerk Heather was great. Honestly you dont run into quality people like her at most places

This place has the friendliest staff! The hotel was clean, comfortable and quiet. We had a nice hot breakfast with eggs and sausage. There were so many breakfast choices!...a major plus for us! We will definitely stay here again when we come through town next! Such good service and affordable, too!

The room was extremely clean and roomy. I had not stayed at a Comfort Suites for years and thought I would give it a try after reading the reviews for this location. It was great! The morning food bar was very good and cooked right, something I haven't been getting in other hotels. The climate control worked exceptionally well. I fount nothing negative about this hotel. Beautiful pool. When I travel to Christian County, I will always stay at this Comfort Suites from now on.

I am very disappointed in the front desk staff at the Comfort Inn. I am an employee for choice hotels I booked a room for my 75 year old aunt who traveled from out of town for the Holiday with her husband who had just had a major surgery. When my family go to the hotel the front desk informed her that they cancelled her room. The reason being is that I work for another choice hotel and they were told to go stay at that brand when policy states that you can stay at any hotels under the “Choice” umbrella. After which the front desk told her that he would be able to provide them a room for $130 a night for the four days that they would be staying however online the rooms were priced at $78 a night. Now I can’t say that this came from the owners because I have met them and they are really nice people however the front desk staff on December 22,2023 should be ashamed of himself for trying to get over on an elderly couple at the holiday time who had just traveled hours from their home with no prior contact. What would have happened if they could not find somewhere else to stay. I will no longer be recommending this establishment to anyone until they have people who treat their guest better and with compassion.

As soon as we went to check in the young man that was working the front desk was extremely rude. Told us only 4 people were allowed in our room even though we paid and booked a room for 6. He said don’t make any messes and make sure nothing gets broken, because I’m the guy that gets to keep your deposit. We travel all the time and this was the very first time I’ve met such a ridiculous front desk person. He also acted like we never booked under our last name, waited until I walked away and was almost out the door and then was like “hahaha I’m jk”. He never made eye contact and stayed on his phone all while doing his very poorly joke of a “job”

Well, I have stayed here several times since their remodel a few years ago. The rooms are starting to need updating. Staying in various rooms, I have noticed the furniture being dirty and having a musty smell. Your feet turn black if you walk on the carpet. This last stay helped me make up my mind about future stays. The sheets were not clean. The bed pillows had a body odor smell to them. The breakfast pizza was a swing and a miss. Better options nearby...

Let me tell you about my experience. First off the mistake was ours to own, however, it would have been nice to have had someone willing to work with us. We did not actually get to stay here and this is the reason. My wife booked the room reservations (2 rooms for 2 nights) through the online reservations desk via "Choice Hotels". We booked the reservation because we were going to Pennyroyal for our open water certification dives. Should have booked directly through Hopkinsville and we would have found out about the discount for Pennyroyal. Didn't happen. Anyway the weather wasn't looking very good for diving so my wife called to cancel. (couldn't cancel the reservation because it was placed online). Charged full price for 2 rooms 2 nights and the hotel could cancel the reservation, and did. Were told, by the desk, if we called back the rooms could be reinstated. Weather looked to be better so my wife called back to reinstate the rooms and she was told that they couldn't be reinstated and that there wasn't a refund. We understood that there wouldn't be a refund, however, we had hoped that they would work with us and reinstate the rooms as we were told and the rooms were already paid for. Contacted Choice privileges to see if there was some way to rectify this and they told me that they couldn't do anything about it that it is up to the Hotel to resolve the issue. We were not looking for a refund and knew that we would loose it if we chose to not stay that weekend. We were not offered an alternate date either, which we could have rescheduled based on the Diver Course. Either way we are without a room and deeper in debt. Moral of the story, make sure you read the fine print, understand what it states and don't take anybody's word without getting it in writing. The picture is of the online price guarantee policy. It states that the reservation cannot be cancelled, changed, etc... and that the rooms will be held until 7:00 AM the morning following your scheduled arrival date. Apparently this is not true because the hotel can cancel your reservation and you are still responsible for the bill. This appears to be the Choice policy and not the individual Hotel policy otherwise we would have been told we can not cancel the reservation. Hard lesson to learn and hard pill to swallow.