ar wong
January 29, 2025
Originally booked 1 room including breakfast for two.
After we arrived, we found out that the restaurant that includes breakfast is not open on New Year's Day.
Ask the staff to ask nine questions do not know not clear 😅 found another staff, he asked me to find trip.com customer service communication, said because it is trip.com and his land settlement, in the end after a large round is not enough refund money. . Finally trip.com asked me if I would accept a refund of $90. I told the customer service that I could not accept it. At first, the hotel put this set for people to order.
I don't ask for a refund, but there's no reason I would refund the smaller one, right?
Breakfast $60/1 person
It's not my problem at all to deal with it, it's really frustrating
Also once in the room, the pillowcase turned yellow 😅😅
I don't really want to use it when I see it 😅
In short, there is no next time anyway.
Original TextTranslation provided by Google