Homewood Suites by Hilton Holyoke-Springfield/North
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Holyoke

Homewood Suites by Hilton Holyoke-Springfield/North

375 Whitney Ave, Holyoke, Massachusetts, 01040, United States
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Be welcomed with friendly faces and all the comforts at home on the road at Homewood Suites by Hilton Holyoke-Springfield/North! With easy access to the highway, you’re just moments away from your destination. Looking to grab a bite to eat or do a little retail therapy? Across the street you’ll find Holyoke Mall, filled with over 170 shops and restaurants. Six Flags New England, MGM Springfield, downtown Springfield, and the Big E are all filled with adventure and under 15 minutes away. Whether you’re traveling solo or with the whole family (including Fido!), you’ll enjoy our studio, 1 or 2-bedroom suites. Whip up a home-cooked meal from your own fully equipped kitchen, catch up with emails with free WiFi or find a movie to watch on the flat-screen TV. Enjoy a daily hot breakfast, and light fare with wine and beer on Wednesday evenings. An indoor heated pool, whirlpool, fitness center, outdoor patio with a firepit, Sport Court, and BBQ grills are included.Show More
We Price Match
hotel overview picture
4.2/5Very Good·Great Location
I absolutely loved it.
Amenities
Indoor swimming poolGymPublic ParkingFree24-hour front deskLuggage storageBasketball courtTaxi booking serviceConference roomMulti-function room
All Amenities
Surroundings
Airport: Bradley International Airport
(45.3 km)
Airport: Hartford–Brainard Airport
(58.1 km)
Train: Springfield Station
(12.2 km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

1 Kg Mobility/Hearing Access Ri Shw Studio Nsm
6

1 Kg Mobility/Hearing Access Ri Shw Studio Nsm

1 King bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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2 Queen Hearing Accessible Suite Nonsmoking
5

2 Queen Hearing Accessible Suite Nonsmoking

2 Queen bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Bathtub
Refrigerator
TV
Room Details
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Mobility Access King Bed and Two Queen Beds Two Bedroom Suite with Tub
5

Mobility Access King Bed and Two Queen Beds Two Bedroom Suite with Tub

1 King bed and 1 Sofa bed or 2 Queen bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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King Corner Studio Suite-Non-Smoking
5

King Corner Studio Suite-Non-Smoking

1 King bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Refrigerator
Microwave
Phone amplifier
Room Details
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Mobility/Hearing Access Premium King Studio with Roll in Shower
6

Mobility/Hearing Access Premium King Studio with Roll in Shower

1 King bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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Premium One-Bedroom King Suite
5

Premium One-Bedroom King Suite

1 King bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Desk
Hot water (24 hours)
Coffee maker/teapot
Room Details
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2 Bedroom 1 King 2 Queen Bed Suite 2 Bath Non Smoking
5

2 Bedroom 1 King 2 Queen Bed Suite 2 Bath Non Smoking

2 Queen bed and 1 King bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Refrigerator
Microwave
Phone amplifier
Room Details
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Mobility/Hearing Access Two Queen Suite with Tub
5

Mobility/Hearing Access Two Queen Suite with Tub

2 Queen bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Refrigerator
Electric fan
Microwave
Room Details
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Queen Studio Suite-Non-Smoking
5

Queen Studio Suite-Non-Smoking

1 Queen bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Refrigerator
Microwave
Phone amplifier
Room Details
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One Bedroom Suite with 2 Queen Beds-Non-Smoking
6

One Bedroom Suite with 2 Queen Beds-Non-Smoking

2 Queen bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Refrigerator
Microwave
Phone amplifier
Room Details
Check Availability
One-Bedroom King Suite - Non-Smoking
5

One-Bedroom King Suite - Non-Smoking

1 King bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Refrigerator
Electric fan
Microwave
Room Details
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Guest Reviews(36)

4.2/5
Very Good
Verified Reviews
  • Cleanliness4.2
  • Amenities4.2
  • Location4.2
  • Service4.2
L‍a‍t‍o‍y‍a‍ ‍k‍e‍l‍l‍y
August 7, 2024
I absolutely loved it.
z‍h‍u‍l‍o‍n‍g‍y‍a‍n
June 9, 2024
The room closest to the elevator has three swimming pool exhaust fans outside the window and no view.
Original TextTranslation provided by Google
H‍a‍h‍a‍m‍e‍i‍m‍e‍i
June 3, 2024
Located in Amherst Pioneer Valley, Hilton Suites. The room is large and relatively clean. It has complete kitchenware and a microwave. There is a Target shopping mall opposite the hotel where you can buy fresh vegetables and fruits, as well as Haagen-Dazs ice cream and breakfast. It's an American buffet
Original TextTranslation provided by Google
r‍a‍i‍n‍b‍o‍w‍b‍c‍m
May 19, 2022
The room facilities are OK, clean and hygienic, the kitchen is also good, and the staff are also very polite.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 15, 2024
Check is was swift and the desk agents were friendly. Room was spacious and spotless. Separate living area including a full kitchen was appreciated. Two spaces to work included a desk and chair along with a kitchen table and chair. Hotel was clean inside and out. The grounds were well landscaped and included a courtyard with outdoor seating and two grills. Breakfast wasn't top notch but it was hot. Location is handy to highway and many stores but on a quiet street.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 12, 2024
A good location and generally clean and well organized lobby. Check in was a little busy and rather understaffed. The room was a very good size. Bathroom and shower faciities are very good. The frig was nice and cold. Good outdoor environments for kids and relaxing, although I didn't arrive until night time. Most important: The bedding is in need of total renew. The sheets and comforter felt very worn and pillows were also too old. The whole bed area could do with a replacement. And the HVAC seemed to be wafting in some outdoor refuse odors, which woke me up, when the AC was on full during the middle of the night. I do not think I'll be using the Hilton hotels regularly. Yet this was a surprise about the above concerns.
B‍e‍c‍k‍s‍t‍e‍r‍9‍2‍8
June 24, 2024
My family and I checked into the Homewood Suites last night for a 2-night getaway. We used the amenities just fine on Friday, and twice today, Saturday. When we went to enter the pool again today we were told that there were only 4 people allowed for our room, so not all of us could go in. How did the rule change in a matter of hours? We were in the pool this morning. You see my confusion. I spoke to a supervisor on the property, Kymali, who admitted to me that due to poor training, this rule has not been enforced. I said, "So due to poor staff training, my kids are in tears and you're enforcing this policy halfway through your day?" He said, "Yes". I asked for his district manager's number, he said they did not have one. (Every corporation has a district manager.) As a gold member and an HGV property owner, I would've respected his customer service, and him probably, if he said "This is the rule, XYZ, as a valued member and OWNER, you can use it this last time." Hilton... do better. This is unacceptable for your customers.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 17, 2024
We like this chain; you get two separate rooms; we've stayed at this location before. This time, we wanted to check in before we arrived, to be sure of having a room. The on-line checkin worked fine, and we were able to choose our room. The site pushed us to get a digital key, so we did. Since we knew where our room was, we parked near the closest entrance, but the digital key wouldn't let us in the outside door! I had to walk around both sides of this large building to get normal plastic keys. I'm 88 and it was a long walk. I finally got 2 keys and walked back to let in my wife, who was waiting by the outside door with our bags. I tried the digital key on the room door-the correct page on the app appeared, but it didn't open the door. The plastic key worked fine. Later, the digital key failed again. Other issues with this stay: The closet only had hangers for skirts; nothing I could hang up my trousers with. The WiFi was erratic. The breakfast was disappointing.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 15, 2024
I traveled to this Hilton property in Holyoke, Massachusetts recently. I do wish we had chosen a different property. There was trash in the hallways, dirty bathrooms (hair from previous guests in the shower), the housekeeping staff was so rude and dismissive. Two housekeepers (dressed in black uniforms with a red shirt underneath and the other with a blue/teal shirt underneath) cut me off when we were trying to get breakfast, maybe they needed to hurry up and get breakfast, I am not sure but there was no communication just a dismissiveness. It was just not a good experince overall. Definitely wouldn't stay here again.

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeContinental
StyleBoxed/packaged food
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Property Description

  • Opened: 2006
  • Number of Rooms: 101
Be welcomed with friendly faces and all the comforts at home on the road at Homewood Suites by Hilton Holyoke-Springfield/North! With easy access to the highway, you’re just moments away from your destination. Looking to grab a bite to eat or do a little retail therapy? Across the street you’ll find Holyoke Mall, filled with over 170 shops and restaurants. Six Flags New England, MGM Springfield, downtown Springfield, and the Big E are all filled with adventure and under 15 minutes away. Whether you’re traveling solo or with the whole family (including Fido!), you’ll enjoy our studio, 1 or 2-bedroom suites. Whip up a home-cooked meal from your own fully equipped kitchen, catch up with emails with free WiFi or find a movie to watch on the flat-screen TV. Enjoy a daily hot breakfast, and light fare with wine and beer on Wednesday evenings. An indoor heated pool, whirlpool, fitness center, outdoor patio with a firepit, Sport Court, and BBQ grills are included.

Services & Amenities

Indoor swimming pool
Gym
Conference room
Multi-function room
Show More

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About This Property

Nearest AirportBradley International Airport
Distance to Airport45.33KM
Nearest Train StationSpringfield Station
Distance to Train Station12.24KM
Average Price FromPHP12609
Hotel Star Rating3