Byfords

An amazing place. Food, accommodation and staff all wonderful. We will be back

Lovely and friendly staff who were also very helpful. Food was presented nicely and tasteful and not too overpriced. Room was very spacious and comfortable and served it's purpose loved the homemade shortbread that was in our room on arrival

The best in holt Excellent as always

Amazing Gem of a small hotel Fabulous stay. Room, food and staff all excellent.

We only picked this place because it was central to Holt and from where we needed to be. We really wanted to like this place, but its service was a let down and not to the "posh" standards they state to be, in terms of service. Pros: -tea, cakes and pastries are all well made and tasty - parking option onsite or in surrounding area at no cost -Spacious rooms -complimentary tea and cake voucher for guests -Modern Nespresso coffee machine inside room Cons: - we went down at 9:45 for breakfast. Waited 10min before being seated, staff wouldn't make eye contact and we had to ask for a table, there were plenty available. The booth seating's were covered in crumbs. Had to wait a further 25mins for hot breakfast order to arrive. Service was so slow. -Water filter in room was not clean and not topped up with any water after housekeeping had been. -light switch placement in room 9 is odd. There are three switches directly on the headboard, which we kept hitting our heads on in the middle of night -lumpy and old mattresses. The minute you lie down, you feel your sinking right in -In the evening you can hear all the doors slamming and staff talking loudly. Appreciate its a old building and why they provide earplugs -Water pressure in bathroom sink and shower is very very bad. -check-in and check-out staff , not very welcoming, they are cold and robotic -overall services does not match the room rates and prices they charge. -Wont be returning and unfortunately wont be recommending to others

We were greeted with instant warmness and kindness by the gentleman on reception (unfortunately didn’t catch his name) but he was so lovely and welcoming when we arrived! We had such a fabulous, cozy stay. Our room was gorgeous & spotless. We had a lovely meal, the food was amazing and we & thoroughly enjoyed staying here. We would recommend this b&b to anyone visiting the Holt area! Thank you to all of the staff for making us feel at home!